Steak ‘n Shake

This place is always on point with food and service burgers are great and they come with fries! I’ve never had a bad burger from here the bbq and mushroom burgers are my favorite

I’m not sure why this place has three stars, it is my absolute favorite place for those «burger, fries and shake» kinda days. I LoVe, love, love the portobello mushroom and swiss burger. Tasty, juicy, satisfying and so delicious! My hubby enjoys the black angus burger. I have to remind him to breathe. Shakes are yummy too. My favorite is the PB Cup shake. If you have a PB craving like I usually do, it will satisfy that PB tooth. I’ve heard they have the best Strawberry shakes (from a strawberry shake lover); I will try that next.
The customer service is awesome too. Just this afternoon there was a young lady named Kaitlin at the register, and she really can light up a room. You just can’t help but smile back, her customer service skills are great.
Food comes out quickly and I have always found this place clean and in running order. The only downfall is the place is small and can get packed quickly. But the food is so good, I dont mind taking it to go even if I was planning to eat in.
Bottom line– this burger joint has never dissapointed us!

I’m used to the steak n shakes that are stand alone restaurants so I was let down to walk into this location. For starters, the floor was so sticky my shoes kept sticking to the floor. The service at the counter was lacking and very slow. I have only been back one time since then and the experience was the same.

This place is yummy great steak burgers and good fries. They also serve foot long hot dogs and Shakes. I will definitely be back.

I had never been to this San Antonio location, but have enjoyed the one on I-​35 in Austin. I was in the area and decided to give them a try.
First off, this place is hard to find. It’s buried in one of the side areas of a huge shopping area. Once you find it, and go in, you see it is not very clean. Then you find out that they do not have the same menu. The bright spot — a young lady at the cash register that was very friendly (she moved here from Florida).
Orders were turned in and we’re ready quickly. The burger was small and the fries looked old. The burger tasted quite good, but the fries tasted old.
Will I return? Not to this location unless they do a better job. However, I will say that the young lady, that took our orders, could give lessons to most restaurants on how to serve the customer.

A typical Steak n Shake; the burgers our kids had, and what my fiancé and I had were delicious. And of course the milkshakes were super good. I had the nutella and I really recommend it! They’re located in a weird spot though, it was hard to find. They should be near the Ross area where their sign is at, at the entrance there, but unfortunately they are at the opposite end where the USAA is. But you should go and have a steak burger with a shake. They’re yummy, the place is clean, they’re friendly, and they even serve beer (if you’re in the mood).

This isn’t a true Steak and Shake.
Not like what you would find in Houston or further East toward its origin In Florida.
This is a Quick Service location.
There isn’t table service.
The menu is limited compared to a REAL SNS.
Nevertheless the food is okay. The true locations have a better quality in food IMO.
I had the Royal which was tasty. The egg was fried to perfection. That’s a rarity getting an egg cooked so well from a place like this. It was a pleasant surprise.
Shoe string fries come with the order. Not my fav style of fries but it is what it is.
Tried there New Nutella shake. Could have been better. The shake needed more Nutella and needed to be mixed longer.
Ultimately it’s a generous 3 star rating.

This place is freakin delicious!!! Food was prepared the way I ordered it. Staff is pleasant. Adam (the manager) was so helpful. My first time here so he walked me thru the menu quickly and efficiently and once I made my choice it was on!!! Thank you Adam. I’m for sure coming back.

Taste: Not as good as Whataburger or Burger Fi, but still okay enough to come back
Patties: a little on the greasy side
Fries: a previous reviewer said his were cold. Well, mine did not come out cold but they did cool quickly because they are a thin shoestring size. They had adequate saltiness.
Shake: the Strawberry is tasty!
Décor: nice ambiance for a burger place
Though I’m not as endeared to the place as my Yankee friends, I’d still come back for another burger at some point.

Used to live in Orlando and basically lived off of this food so excited they built one here. The staff is always super nice!!! There’s a blond girl who I believe is the manager and on multiple occasions has left a positive impression on my visit. And the past few times there’s this younger guy who looks slightly island-​ish. Lol he’s super nice as well. I love the food but come back because service has been great so far. I do miss the original steak and shake menu with my 3.99 meal options. But this still gets my fix.

Ahh this place. They are disorganized and I give it one star because although they had about 12 staff members no one knew shat they were doing. I ordered, I paid, I waited, then I asked for my money back after waiting for 45 mins and they didn’t have my order because they gave it to someone else. The person who took it brought it back and told them the mistake and they expected me to take the order the other customer brought back. Yeah no!

I love Steak n Shake normally. But this one is not good. It’s not a sit-​down place like what I’ve been to before. It doesn’t have the full menu.
We waited 30 min for food and when we got it, the fries were cold and rubbery and the burger was not good.
It was also crowded, loud and not clean. We won’t be back.

Steak ‘n Shake is one of the best burger places in San Antonio… I love the fries (salt ‘n vinegar) along with the Frisco Melt… nothing could be better…

This place is hit or miss. I have been here twice, first time was great, clean, service with a smile. Second time the place was filthy and I almost wanted to just leave, I felt dirty, as in if my wife was with me she would have wanted to go. Plus is this is the only «fast food» place I know of you can grab a beer (shiner on tap is always a plus). Negative of that is that the beer, though served in a plastic cup is priced like you’re sitting at a real bar — food for thought.

I was recently exposed to steak and shake a in south Austin and absolutely feel in love! The menu, the service, and the price.
I live on the north side of San Antonio so the only one was on the west side about 40 mins away. But I loved the experience at the Austin location so surely this other should be worth the drive… Right??? RIGHT???
Never again will I venture to the San Antonio SnS. Like most others said, the food was cold, fries were actually the worst I’ve ever had, and the menu was horrible!
This isn’t even the same restaurant, I thought the main reason to having a chain restaurant was consistency.

Yummy! Okay, it’s not a full size Steak ‘n Shake… but the burgers, grilled cheese (on sourdough) chili and shakes are great! You can also add flavors to your fries that are divine! We’ve been missing this place since moving from Chicago and got our fix today! :)

Stopped by for a quick lunch after our daughter and son-​in-​law raves about the place. The food was not exceedingly great… good burgers and good shakes. I don’t think $ 25 for lunch for three people is expensive, but for a burger/​fries and shake, its little expensive. We will return, but it won’t be a regular thing.
Place was clean, staff was very friendly, and restrooms were also clean.

Drop the «signature» and do what S ‘n S knows best … Why try to change something?! I’d give anything to be back in Pittsburgh. Ok ok, all I ordered was the cookie dough shake. They come in 1 size but it’s filling. Good chunks in it and the ice cream is so-​so. It doesn’t remind me of what I lived on in college, or maybe my tastes have changed?
Seating area was sort of clean; bar stools (where I waited) had crumbs on them :-(
There were 2 cashiers but one was chatting so much he didn’t even notice me. He was clearly annoyed w/​an employee about her laziness. Yes, I heard the convo loud and clear. Tacky. In his defense that employee didn’t seem to be really invested in her job… Smacking on gum like a cow and playing with ice in a tray that displayed beer.
There was a food photo shoot as soon as you walked in … Awkward! I didn’t know where to stand in line! I asked my cashier about it (seemed to be a manager) and she said he picked the spot even though she asked him to move out of the way. So it wasn’t their fault.
I’ll have to try their burgers next time and see if that’ll get me to add a star.

Nothing but wonderful things to say about this wonderful establishment. I totally wish there was one closer to the Medical Center area. Highly recommended: a glass of wine while you wait for your order to be prepared. My favorite sandwich hands-​down is the Royale, featuring a fried egg, yes you heard it, a fried egg in the sandwich itself! Now if only they had ham and avocado, you could add bacon and have a delicious Mexican-​style hamburger. Mmm-​hmmm!
Don’t dare get their fries without upgrading them to the seasoned fries for pennies more. The cashier at the front is usually a beautiful blondie dressed very retro to match the ambiance and décor of the restaurant. Very 50’s diner, I love it.
Also, don’t forget, it’s not a complete Steak ‘n Shake experience if you leave out half of the recipe. Their shakes will blow Freddy’s straight out of the egg-​yolk (that’s what Freddy uses in his «custard» stuff). Some reviewers complain about not having the full menu but as a customer who has never been to a full-​sized restaurant, I was very satisfied with my several experiences there since they have more than enough menu items to satisfy your pallete and leave you fill. Don’t let it deter you from experiencing something delicious.
With 11 o’clock as their closing time, you should have enough time to stop by with a couple of friends to enjoy a great meal at a GREAT price.

Well I don’t care what anyone else says, I am basing my review on my experience at Steak N Shake SIGNATURE not the «regular» store because I have never been to a «regular» store.
For what they offer and the price, I can definitely see myself coming back a few more times. Where else can you get a delicious steak burger and garlic parmesan fries for a little over 4 bucks? Not at Freddy’s, that’s for shizzle.
And if you’re feeling fancy, why not indulge in one of their $ 5 cups of wine? I would say glass of wine, but it came in a plastic cup.
I ordered my burger without onions and when I brought it to their attention, they quickly fixed it and were apologetic about the mishap. So far the royale and the double and the mushroom swiss burgers are my faves. If you’re looking for a salad or a chicken sammich, you may wanna look some place else.
And they have a Coca-​Cola Remix Soda dispenser? Awesome.