This is the best Panda I’ve been to yet. Had the pleasure of being served by Andrea T. yesterday who went above and beyond. She engaged with the customers as if she was generally happy to see them. I always liked this panda for the soul purpose that they’re not stingy with their portions, so having Andrea prepare our food was the icing on the cake and prompted this 5-star review.
Parker E.
Classificação do local: 3 Tracy, CA
I love the food but tonight my wife and I went there to eat and ended up bringing the food home because the place was a mess. I really think they need to pay attention to the cleanliness.
Isabella Isis R.
Classificação do local: 5 Tracy, CA
Great place to eat u love the food and I would tell everyone to come her any day me and my boyfriend love it
Denise F.
Classificação do local: 5 Discovery Bay, CA
This is your standard Panda restaurant, the food is pretty much the same as all of the other locations. The place is clean & the line isn’t that long, and if it does happen to be pretty busy, they keep the line moving pretty quickly. Everyone was really friendly & I’m a pain in the butt & ask the guys or girls to pick out extra onions or mushrooms for me so I get a little more of the veggies. They’re awesome for that! They’re also pretty good at picking out ingredients I don’t like! Parking is easy, the place is easy to find, and service is great!
Mr. S.
Classificação do local: 3 Tracy, CA
Owners need to change the name to Panda Slow or Panda 10 More Minutes. I’ve never been to one that was express with the lines. The servers here are nice and friendly. The food is decent. But damn are they slow. They offer order by phone, but never pick up. Nice staff though, very courteous.
Julia P.
Classificação do local: 2 Vallejo, CA
The food here is good for a Chinese fast food place. I get the quality shouldn’t be highly expected which is why I’d give it two stars. Plus the girl that helped us had great customer service with greeting and smiling as she helped us with our food. Back to why I gave it two stars was because the sweet and sour sauce was super SOUR, as to the extent that it has EXPIRED. The vegetable spring roll we got was SPOILED on the inside. Literally made me gag it back up. I opened up the roll and the veggies were into a gooey mush and was smelly. So just a heads up, check your food before you eat it. Lol.
Gary L.
Classificação do local: 1 Oakland, CA
WORSTPANDAEVER!!! This place is poorly managed and the people don’t know what they’re doing. We were waiting in a long line and I saw them making 12 orders of chow mein for the people ahead of us and I was like WTF are they doing? Then finally, when we ordered, no one payed our attention then 15 minutes later, still nothing. This is bullshit! then we left. Don’t ever go here. This Panda is the most poorly managed and worst Panda I’ve ever been to!
Sharon G.
Classificação do local: 2 Livermore, CA
Me and my boyfriend visit so often we practically live there. I used to work at a Panda so I know how things run. The girls at thd counter were hit and miss. Some would be very polite and others just hate working. The food as well is hit or miss. Usually old and dried up or just never making sufficient during a rush, causing us to have to wait while our food gets cold. What really is makes me give it only two stars is the manger in the blue shirt, isaac, i believe is his name. He never smiles! He doesnt interact with his guest and when he takes your order he looks annoyed and bothered. To be honest, i love PE. And i only go back for the food. But this place needs to retrain their manager on how to be one or get a friendlier one who doesnt ignore you and walk away when youre trying to talk to him. There used to be a different manager befire him, who now looks like a regular employee. He was much nicer and friendlier and did a way better job! If you dont like to smile youre in the wrong business Isaac or Ivan or Man in the blue shirt who forgot to smile
Jan H.
Classificação do local: 2 Hayward, CA
Come at least 30 – 45 minutes early! This is the slowest service place I’ve been to for a long time. There are always a bunch of people are waiting and servers just take their sweet time. The need some performance enhancing substance for sure!
Cheri M.
Classificação do local: 1 Tracy, CA
Worst Panda Express ever. The line is always out the door because they are ran by incompetent people who cannot handle a crowd.
Lisa W.
Classificação do local: 1 Livermore, CA
So I went there again, thinking they would have fresh food… But not! Old sad food… No fried rice… No terryaki chicken… Sad
Alida L.
Classificação do local: 1 Fremont, CA
You might want to think twice about coming here. My mom came in to pick up food for a potluck on Thursday, and she only had a$ 100 bill to pay(fresh from the bank) and apparently the young girl behind the counter didn’t know what a $ 100 dollar bill looks like and called her out saying it was«FAKEPAPER». Seriously a big chain like Panda can’t afford a pen to detect counterfeit money? Talk about a cheap company. You shouldn’t accuse people out loudly like that it was FAKE money. My mother was so embarrassed from them insulting her like that and of course she fought back and they FINALLY accepted it.
Lisa W.
Classificação do local: 2 Tracy, CA
Decent, not very fresh though. And the popular things are never ready, they said I have to request them to make it… OK… But when you get through the long line, it is decent food.
Alex H.
Classificação do local: 1 San Jose, CA
Great service till they forgot my fortune cookie. The food was very tasty and freshly served it didn’t look like it was sitting under the heating lamp for some time like in other locations. I would recommend this location to any Panda Express lover.
D H.
Classificação do local: 1 Alameda, CA
Worst Experiance ever! The owners are cheap, they set the thermostat at 88 degrees when it’s 95+ degrees outside. The employees are all sweating all over your food, everyone in the building is sweating while eating. Everyone at the hospital I work at has talked about how gross there experience was and would never go back, I have even heard people say oh wow, now wonder the food was so salty… ewwww. We have all decided to write complaints to corporate regarding this and notify the health department. This is not sanitary. BEWARE!!!
Sisi D.
Classificação do local: 1 Tracy, CA
Over the years I have patronized Panda Express probably less than 6 times. After several years I thought I’d visit again and see if the food has improved. Nope. Awful. I don’t understand how people eat this cr@p. I ordered the 2 entrée/1 side. The side was chowmein and it was awfully chewy and it tasted like they used old/rancid oil to cook it in. Thot I’d try the ribs,(I don’t mind paying a little extra) they were fairly tender but the taste is not impressive. 2nd entrée was chicken w/string beans. The gal that served just plopped 1 scoop in container, I noticed very little chicken went in, but I said nothing. BTW, your stupid menu should be facing where the line forms, not to where one has to stick neck out like ET to try to read it & keep place in line. Although there are prob regular customers that already know what they want. Got home, 3 small pieces of chicken with string bean entrée. And the meal was just a total disappointment. I’ll just stick to Mandarin Villa and pay more for quality Chino eats. Thanks Panda Express, you reminded me yet again why I don’t like your food.
Mishelle N.
Classificação do local: 2 Tracy, CA
Food was warm not hot and they ran out of two dishes in the middle of dinner really 5 minute wait which I don’t have
Christine J.
Classificação do local: 3 Tracy, CA
Update 12−9−14 Picked up dinner at Panda again — then drove over to Mei Mei at 1210 W 11th to pick up pot stickers since Pand quit offering them. P. S. The remodel is not an improvement. Looks like Burger King
Sam A.
Classificação do local: 4 San Diego, CA
Came in for lunch. Like anyother typical panda exp. the food is hot and ready and the staff was very friendly! I order the typical fried rice and Beijing beef and got super excited to see that they carry eggplant tofu! Not a lot of panda’s carry or make eggplant tofu bc ppl don’t order it. Thank you Tracy residents that order it enough at this location For it to be available. No complaints other than maybe boost up the AC on hot days.
Cristina P.
Classificação do local: 3 Tracy, CA
Well, what can I say, it’s Panda Express. The food is what you expect from the brand with a decent price point. My only complaint about this location is that it is ALWAYS crazy busy. The line is always wrapping around the store and I always have to wait for something to be made because they ran out. I myself am not a huge fan of Panda, but my son loves it so we will be back!