ORO GOLD Cosmetics

I came in looking for a present for my mom for Christmas. Adrian was nice enough to help me choose a booster for her face. They were kind and patient with me. Thanks again orogold!

I went and had a great expierence. tom helped me out and he made sure that I was taken care of and he got me just what I needed for my skin will be back

First time I’ve heard of this store and since it’s cosmetics I figured it wouldn’t be something a guy would use but I was convinced once I tried the DMAE I immediately felt my skin softer and cleaner. Highly recommend coming to this store and their products. Tom was a big help and very knowledgeable in the products.

So in love with all the products. Great and helpful sales associates, Petra is the sweetest and I’m beyond glad I came in.

Petra was very knowledgeable and helpful. #girlfriendsdayout products worked instantly and felt great.

This place is awesome! The products are great, but the customer service was top notch. I spoke to Stephan, he was extremely helpful and I was happy to do business with him! Will definitely go back.

I was walking in Paseo Nuevo and a very sweet man River stopped and asked me about my skincare routine. I accepted kindly even though I was in a hurry because I truly care about taking care of my skin. He was very thoughtful knowing not to waste my time and he proved to me how knowledgeable he was about skin, naming the ingredients in Orogolds products and telling me the Orogolds story. River was very sweet in giving me a great discount and complimenting my single item purchase with 1 free body cream and 1 free hand cream which will last for up to 6 months along with many samples of my choice. I didnt think I was going to purchase anything but River let me test out some products I wanted to try to have me feel/​know how Orogold works. Being a first time buyer, i had a great experience with Orogold and River was very helpful and sweet. I am waiting on signs of improvement from my skin with the products I received before returning to Orogold.

The sales associates really care about their customers, I will be coming back again and again and again. Zoe your truly a blessing… Keep doing what you do… as soon as i walked in it was so clean and friendly enviorment.

The employees are genuinely kind. they give out free samples and lessons on how to use products. Stephan showed me the some of the products and even tested it to see how it works! I was amazed on how different my skin felt. I bought the moisturizer. I loved the customer service by Stephan! Defiantly going to recommend to friends and family.

I love orogold !
The sales associates are amazing!
The products truly do work and the store has a great environment. I am a first time buyer and I will be coming back for more surely. Petra is awesome. I am very impressed.

This store is so beautiful and classy. There are so many products to choose from for every skin type it seems. I was able to have all my questions answered and receive impeccable customer service. Everyone is so professional, kind, and always smiling. But, a special thank you to Adrian for helping me find the perfect products that I’m so in love with. Thank you so much! :)

I had such a wonderful experience during my last trip to Oro Gold Santa Barbara.
The entire staff was very knowledgable and assisted me in finding the perfect product for my skin.
I have been very pleased with the results and I am looking forward to my next facial at the spa with Stephan, he did such a wonderful job the last time.

First I wanna say thank you for all the nice people who helped us in the store!
The service was excellent and attentive!
Product are top shelf and although they are expensive it is worth every penny, we will be back.
Special tnx to Alex who was brilliant in the way he explained about my skin and the products.

Nice store conveniently located. Staff was friendly and helpful. All my questions were answered promptly. Will come again!

Enjoying the product. I see results and the service has been great. Enjoyed a facial by Tom. He takes the time to listen. I am have never really invested in taking care of my skin, I look forward to seeing the results of investing in having better skin. Thanks Tom, for taking the time to educate me.

Annoying employees. NO I DON’T WANT A FREE SAMPLE. Terrible business practices. Being hassled every time I walk by your store for years, I am starting to avoid the path all together. If I say no, you don’t keep trying to bribe me, very disrespectful of people’s time and preferences.

Super rude sales people hawking an overpriced, horrible quality product.

So mad at myself. Fell for there harassment and bought a product. Fortunately, they only got me for 50 dollars, I have been reading horror story’s of hundreds of dollars. It is not only their sales tactics that are bad, but their products suck too. If your reading this, I’m sure it’s too late but now I know what to do next time I find myself in this type of situation.

Sales assistants here are scammers. My husband really liked a product and we were willing to make a purchase. They three
In a bunch of products for a set price. When we got to the registrar we asked the sales assistant what the final price rung up to. Both sales assistants kept talking between themselves and after asking six time what the price was before they swiped the credit card. The final price ended up being eighty dollars more than promised. I picked up the card from the counter and told them we were going to not go ahead with the transaction. Sales assistant said they transaction never went through but later we found the charges on the card. Luckily we were able to dispute the charge and got our money back.
From the moment you step into this store something does not feel right. None of the products are priced and it just did not feel like an honest transaction. Given the location of this shopping area, this store doesn’t not belong on this street. Will never go into this store again.

Just walk on the other side! Otherwise, they might pull you in to «show» you something. Then they start to either compliment your skin, or they criticize your skin. I don’t know, I guess they just guess on which tactic works better. They’ve tried both on me.
Last year I actually bought a product, which was probably unnecessary, but I really wanted to get out of there and I thought, well maybe I’ll try it. Plus, I actually liked how the sales man presented the products to me. Then again today, a different sales man (they’re never the same people!) pulled me in, gave me his whole pitch, and I insisted I can’t buy anything. Then again I was like, no I can’t purchase this, he was rude about it and pretty much had an attitude of throwing his hands up in the air and blew me off. Sure he was frustrated he just spent 10 – 15 mins trying to persuade me to purchase products, but I told him from the start, I can’t buy anything! And maybe if he was nice about it in the end, I may have came back…
Besides their threatening sales tactics, the products I have used from there weren’t really effective on me. I’m in my mid 20’s so my skin is still in great shape. If you are young, you probably don’t need these! There are better «natural» ways to preserve your skin. These products can be damaging if misused. If you’re older and your skin is already damaged, their products might help. Everyone is so different so you just never know if it’ll work or not.
But just remember, don’t be a sucker and don’t let them pressure you if you really don’t want to buy their products! They make it hard to walk away, but just do it.