Global Eyecare Optometry

I have been going to Global Eyecare Optometry for the past two years. Dr. Cheng is extremely friendly and knowledgeable. I especially appreciate how she takes the time to listen to my concerns and explains what’s going on. Everyone at the front desk has been helpful and friendly as well, which is a nice surprise.
A few days before my graduation, my left eye became bloodshot. Because of my history with eye-​related infections, I freaked out. Thankfully, Dr. Cheng fit me in during lunch break. My eye was treated and thankfully it didn’t get any worse. Would really recommend Global Eyecare Optometry!

First time walking in with a referral from family and friends. Awesome place and was greeted right away and welcomed.
Doctor was very accommodating and let me try on different contact lenses materials/​brands to find one that worked for me.
Very professional but fun and laid back!

I took my mother to see Dr. Jennifer Juang based on this optometrist’s 5-​star Unilocal review. The experience has been wonderful! Originally we thought that her computer and reading glasses’ frame was snapped and broken so sought to purchase another new pair of glasses. First of all, the eye examination was done efficiently yet painstakingly detailed. Overall, we felt that Dr. Juang was very professional and quite good at what she does. After getting the detailed examination, Donna and Nancy helped us pick out the ideal frame for us. Just when we were about to purchase the new glasses, we shared with Donna what our issue is. Donna helped us find out that the compute glasses’ frame was not broken but only with a loose screw. After verifying that the glasses’ prescription is still valid based on Dr. Juang’s exam review, Donna helped us fix the loose glass frame for free! Overall, our experience has been great since this place offers wonderful customer service. I think I will come back myself next time to get my own glasses. Come give this place a try!

I was referred to come to Global Eyecare for eye exam and glasses purchase, and it didn’t disappoint me. Dr. Jennifer Juang is friendly and professional. My eyes are very comfortable with the prescription she gave me. One of their staff Donna was very patient to answer my questions about the coverage of my insurance. The purchase experience is much better than I had previously in other places. When I need my exam in future, I would choose to go to Global Eyecare again!

Great customer service and friendly staff!!! They are very thorough and explained every step of the way. Even though my eyesight didn’t change in the last 10 years they were fine recommending me to keep using my old pair to save money. But of course style changes so I guess I had to get myself a new pair (insisted by me of course hehe).

I just moved to Bay Area and found this place because it’s right next to my favorite bakery! My husband and I both went to see Dr, Chang and we really like this place. I feel lucky to know this place not only because of Dr. Chang’s professional knowledge, but also their friendly and knowledgeable staff. I have been wearing contact lenses for more than 10 years, not till this year I realize I can actually get a whole year of supply for free due to my medical situation! In the past 10 years, I have been paying hundreds of dollars for the contacts! Their staff there was able to quickly point out because my eyes has a big gap in prescription, I can get free lenses through my medical insurance! I just wish I could know this earlier. Their eye glasses section are pretty good too, always have the latest selection!

Love this place! Dr Cheng is very personable and great at what she does. I felt comfortable and happy. Simple as that! Fun tidbit: It’s right next to 85 degrees bakery so boba and baked goods after are a must!

I have been one of Dr. Cheng’s patients for a few years now. She has always been extremely personable and very thorough with my eye exams. She even helped me choose out glasses, taking the time to bring in options for me. I have dry eyes, and she has always been great with giving me easy ways to help alleviate my dry eye symptoms.
She is the most caring and honest optometrist I’ve ever had! So happy she is local too, and her staff are always helpful and friendly!

I came in to update my prescription for my glasses and contact lenses, but I ended up doing a full comprehensive exam even though I usually forgo it.
Dr. Jennifer Juang took care of me and was very professional and thorough. The office is clean and well-​kept. I really couldn’t ask for more.
Tip for those doing the full exam (with pupil dilation): Dr. Juang told me it would be different for everyone and warned me that I might want to leave it for a date when I didn’t have to work afterwards. I ended up doing it anyway, and let me tell you, it was difficult for me to get any work done after that. Everything within my arm’s length was blurry, and it felt like my ability to judge distances was a little off.
tl;dr don’t work after having your pupil’s dilated, or use it as an excuse to not work. lol

Dr. Cheng and her office are great. Great service for my whole family. They did a free minor repair to my son’s glasses. Very helpful!

Very professional, especially Dr. Chang. She’s an amazing optometrist who makes you feel relax and comfortable while doing eye exam.

I recently moved back to the bay area and found Dr. Cheng through a referral. She is an amazing optometrist who makes you feel comfortable during your visit and takes her time to give you a thorough eye exam. My fiancé also got his eyes checked and needed to get contacts. She was able to honor him a better price than the competitors, which was greatly appreciated. Her staff is extremely friendly. And by the way, she is in the same plaza as 85 degree bakery — a good reason to get some pastries too :)
I will definitely be coming back!

Dr. Cheng and her team are awesome. She always patiently answers all my questions. I’ve had a lot of questions b/​c my eyes are really bad and I’ve had super dry eyes since as long as I can remember. I used to go to Kaiser to get my eyes checked, and would always ask the doctor about my dry eyes, but would still suffer from dry eyes.
Dr. Cheng recommended a new brand of contacts for me about a year ago, and I can actually live without carrying eye drops on me now. I honestly never thought that would be possible.
Highly, highly recommend Dr. Cheng! She’s also great with kids.

Come here for friendly, professional and quality service. Dr. Cheng’s latest office is conveniently located for lunch, evening and weekend stops. She and her staff are thorough and efficient. Awesome selection of cool and hip eyewear to boot. Best optometrist in Silicon Valley.

Dr. Cheng is fantastic and so is her staff. Every time I go into her office she makes me feel like I am her only customer. She is up to date on all the latest technology. She is very thorough and answered all my questions.
I highly recommend her.

I’ve been with Dr. Cheng since she opened her Pleasanton office a few years back and when she told me about her new office in San Jose I was thrilled because it was that much closer to my home.
The office itself is bright, open, and welcoming. The staff is very attentive to customers in their store and will offer their assistance or be there available when you have a question. In this age of technology, Dr. Cheng is right alongside with it. She has the latest in Optical technology to provide the most accurate readings AND can provide manual testing for a second opinion. She is very attentive to your eye health and her office offers retinal scans (for an additional fee, maybe your insurance will cover it) if you want to keep a record of your eye health over the years of being with her.
I was fitted for contacts and she provided lots of options for me to try. I walked away with two different pairs of lenses (one for astigmatism correction and one without) to see if I preferred one over the other after prolonged use. I informed her of which one I preferred after testing each out for a few days and she noted my preference in my records.
[TL;DR] Great optometrist, cares for your eye health, new technology, retinal scans, provides excellent service, and as a bonus speaks English and Mandarin.

Fantastic customer service and open on SATURDAY’S — YAY! We brought the whole family here for exams and glasses. Dr. Cheng is very thorough and took her time to really understand our needs. I highly recommend anyone searching for a new doctor to check out this very accommodating business. The fact alone they are open on Saturdays is very appealing and appreciated. They also took our United Healthcare insurance!
They also have extremely high quality selections for glasses and sunglasses, and we all walked out with exactly what we wanted — without breaking the bank. My teenage daughter is raving about her Ray Ban frames!

Highly recommended! Dr. Cheng and her staff were all very friendly and helpful. The office is also very clean and neat.
My entire experience there has been great, from the eye exam itself to picking up my glasses/​frames. Eye checkups were done with new state of the art machines! Well, at least new to me! Dr. Cheng asked a lot of questions and easily explained anything that I had questions about.
If you’re looking to get new glasses/​contacts… or just need a checkup, definitely consider seeing Dr. Cheng!

Lost my fav pair of glasses few weeks ago while out, since it was time for the yearly exam, I made an appointment and stopped by during lunch to get everything done.
I highly recommend this place if you are looking to get glasses or contacts. My optometrist, Helen was very professional and helpful. The place was neat and clean. Also had a variety selection of frames from cheap to high end. I ended up picking a pair of very cute Gucci. Very happy with the experience.

Excellent service! I had an eye injury and was looking for an optometrist in the area who could see me right away. A friend referred me to Dr. Cheng, so I called up the office this very morning. They haven’t even had their official opening, and Dr. Cheng was in a seminar for much of the day, but due to the nature of my request, she and her staff were extremely accommodating and scheduled me for an appointment the same afternoon. I can’t say how glad and relieved I was that she was able to see me.
Dr. Cheng asked plenty of questions, both regarding the incident, and kept the conversation going on a personal level as well. She was so friendly and easy to talk to. Thankfully, the retina pictures were able to confirm my injury and Dr Cheng was very thorough with the exam.
As my previous optometrist is getting close to retirement, Dr Cheng was a great alternative, and being only a few blocks away (in the 85*C bakery plaza) is a total bonus.