De Anza Vision Center

It seems they have magic power to make very accurate prescription glasses. Their service is really great as well. I have been coming to this vision center for the past 20 years and they are always willing to do any kind of adjustments for me, big and small. They truly behind their products and services!

It’s always been a good experience they take care of each request and need promptly and professionally.
I had been with an optometrist for 25 years and he retire I was very concerned I would never find another doctor with the same concern and carefulness then a friend referred me to De Anza Vision Center. They have been everything I was looking for and fulfill every hope.
Thanks so much,
Stan

I’ve been a patient of Dr. Choy for over 25 years. Dr. Choy is professional but also takes the time to know you and to catch up on your life and it’s impact on the health of your eyes. The office staff and technicians are very nice and helpful. They keep to a punctual schedule and I don’t usually have to wait beyond my scheduled appointment time. Highly recommend.

Great service and excellent care. I’ve been coming here for over 20 years. Dr. Choy and his staff have helped me with my first pair of contacts and simple things like glasses adjustments. They don’t have a ton of glasses frames selection (especially ones with clip on sunglasses when I was looking a few years ago), but I’ve usually been able to find something that works. I’m sure my kids will be going here too.

I have been coming to De Anza Vision Center for longer than I can remember, pretty much since I first started wearing glasses in the second grade. The staff are always super nice, professional and helpful both via phone and in person. I have never had any problems with any aspect of the service. Whenever there is doubt or concern, for example, with insurance coverage or cost breakdowns, they are always patient, thorough, and understanding. I have gotten offers and promotions to try other clinics and doctors, but I have a hard time leaving such a great place and provider. Definitely recommend De Anza Vision and will be coming back for the foreseeable future for my optometry needs.

My family have been going to DeAnza Vision Center for over 20 years. Dr Choy and his staff are professional, knowledgeable, helpful, friendly and very easy to work with! They make going to get our eyes checked enjoyable and fun!
As a bonus, they also have a great selection of frames as well.
Recently, my daughter needed to get glasses for the first time. They made the experience very special and memorable for her. They treated her like a princess, and helped & guided her as she chose her frame and lenses. She can’t wait to get it.
For me, they helped me get comfortable with the idea of using contacts when I was brave enough to want to try it.
Hmmm, come to think of it, they treat us all with the same professionalism and enthusiam.
(On a different note, Dr. Choy is dedicated to making sure that he and his staff are up to date and knowledgeable — often encouraging them to attend conferences.)
With all my friends that I have recommended over the years to DeAnza Vision Center, they have all been as equally happy.
If you are looking for a great doctor, team and frames, this is the place to go!

I’ve been going to De Anza Vision Center for over 20 years. Dr. Choy is professional and thorough. His staff is always extra helpful and courteous. They have a wide selection of glasses & sunglasses to choose from and their store is always very clean. I’d definitely recommend De Anza Vision Center!

Dr. Choy is very professional and spent a lot of time of diagnosis. The staffs are very nice and helpful. I am very satisfied and will stick to go there.

I’ve been going to De Anza Vision Center for well over 20 years (the whole family, actually). Always great service, professional & friendly. Sure I’ve had to wait a couple of times, but that’s the exception, and can’t be helped sometimes. Dr. Choy is excellent. Over the years he has caught a couple of issues with my eyes during routine exams that needed referral to specialists. Saved my vision in one case for sure! Always has taken the time to see me asap for things concerning me. Just had my first appt with Dr Joo — excellent as well: thorough, friendly & professional.
The staff is great (& patient!) at helping to pick frames, too. The couple of times I’ve had issues (broken frame, scratched lenses), they have been very helpful with repair/​replacement.

I’ve been to De Anza Vision Center a few times and every time they’re wonderful. Everyone that works there is friendly, courteous, and knowledgeable. They do run a few minutes late sometimes but, from what I’ve seen, it’s because patients don’t arrive on time making the optometrist late. I was even thanked for getting there on time!
They also go above and beyond. On my last visit, the woman who was helping me (whose name I forget, unfortunately), spent time choosing glasses for me and sat patiently as I tried them on. My optometrist, upon finding out that I was moving down South, spent extra time finding convenient opthamologists for me without me requesting it.
All in all, a wonderful experience.

I had a great experience at Dr. Choy’s. I am going on a 6 week vacation to Europe and needed contacts ASAP. Dr. Choy was very considerate of my timeline and made sure that we could get my new contacts prescription and lenses before I left. He does not try and sell you things you don’t need or suggest the most expensive lenses; he really listens to what his patients’ needs are. He started me on the standard 1 day disposable lenses and after I told him I didn’t like them, he then moved me to some more expensive lenses. Even though I’ll be starting my new job in San Francisco, I will still come down to SJ to get my eyes checked!

A few Unilocalers have had poor experiences with De Anza Vision Center, but I’ve always had great experiences with both the office staff and the optometrists. Dr. Choy has performed eye exams on me for over a decade, and I’ve ordered all my contact lenses and glasses from this business. The quality of service, professionalism, and care from both Dr. Choy and his staff have been consistently high, so there’s no reason for me to visit another business for my vision needs.

I was overdue for my appointment and needed to find a new dr. that was closer to me. I also happened to loose my glasses on a vacation over the long Labor Day weekend. I called and was able to get in the same morning. The office staff were very helpful and nice. Went over my insurance information with me in full detail and helped me through the process of choosing new frames. The Dr. was very nice and explained everything. I am glad I found this dr. It is very close to my office too so it’s easy to get to.

I have been going here for about 2 years now and every time I go in the staff is completely different. Each person does a different task. I sit and wait, then go in to have the eye puff test, then I have to sit and wait and someone else comes in to do another test. Then I am showed to a room where I wait, and wait, and wait.
When the exam is done, I am told to go to another room to be fitted for contacts. Now I have been wearing the same kind of brand of contacts for 10 years, nothing has changed and they act as if I’ve never worn contacts. I’ve been wearing contacts since I was in 7^th grade, and I am now 32 years old.
Finally, I am asked to pay. I’ve never had to pay for any eye exam, it’s always covered. With some haggling, I explain my insurance and then they say, «Oh, I get it. OK, yes, then you don’t have to pay. But if you want your contacts you have to order them through us». I told her no, I just want my prescription. Then she says that she has to charge me for that. I go back to haggling and explain my insurance and then she finally says, «Yes, that’s correct».
I went to 1800 contacts to purchase my contacts and they denied my prescription because the doctor failed to write out the exact name of the contacts. He only wrote «Dailies». Now I have to call the eye doctor to contact 1800 contacts so they will send me my contacts.
It’s such a long tedious process and you can get such better customer service elsewhere. Plus, I find Dr. Choi a little bit cocky.

My husband and i have been so pleased with the service here. We randomly came here for the first time a couple years ago to find new frames for me… and let me tell you, I have received many compliments on the style of my Juicy glasses (thanks Junco!) The selection and service we had was so great that we came back again more recently and have been coming here quite a bit the past few months for prescription sunglasses and frames for both my husband and me. The staff here is not only professional and patient, but they are also super friendly and fun to work with. We have worked very closely with Marilyn and Junco and they are both extremely knowledgeable and have excellent taste in style for face shape, etc. They are always willing to spend extra time with us to make sure our needs are met. A few weeks ago I put in an order for prescription sunglasses — Marilyn did an excellent job hand-​picking frames that would compliment my face shape and was very helpful in speeding up the process and giving her advice. She even put a rush on the order and personally contacted the lab to make sure that I would receive my sunglasses before my trip. I received many follow up phone calls from her regarding the status of the sunglasses and they even personally drove to the lab to pick them up so I would get them on time! The selection of frames here is excellent as well. They carry many designer brands and all the latest styles. We will not go anywhere else for our eyewear!

Having lost my only pair of glasses last year, i was also looking for a new optometrist as I was a tad overdue for an eye exam.
It’s a good thing a friend of mine referred me to Dr. Macson Lee at this place. He was totally professional, courteous, and amiable, putting me at ease as I was put through the requisite battery of eye tests. It’s a testament to his meticulous nature that he took the time to walk me through every procedure and the results, which is always a reassuring thing.
The eye-​glass technician who also helped me that day – I’m a little sad I can’t remember her name at the moment – was also very helpful. All in all, a great experience. I’m sure to come back.

Dr. Choi is very professional. My husband and I know it by going there for 6 or 7 years. We start to bring our little girls there too. I think we saw Dr. Lee once. He is fine as well.
The receptionists are a hit or miss. Sometimes nice. Sometimes they don’t care who you are.
The only real complaint (and that’s why I can only give 4 stars) is: they have a high turn over on staff. 2 years in a row I like the super thin lenses and ordered them. 2 set of employees would order the wrong one (regular thickness one) and had the gut to deny me; this is IT ! So unprofessional and inexperienced. I had to use their own sample to prove them otherwise. I could understand may be the first year someone made a mistake. So I specifically remark on the second year.
Still disappointed.
So I will only go there for Dr. Choi.

I went back for my yearly check-​up and saw Dr. Lee again. The staff had everything ready for me, and although the office was packed with people, I was well taken care of.
Dr. Lee was really professional as always and had me in and out in no time. And no change in my vision (bonus!)!

I have been going to De Anza Vision for about 3 or 4 years now. I have seen both Dr. Lee and Dr. Choy. They are both some of the best optometrists I have seen. I have always had positive experiences there. My 11-​year old step-​son also goes there and he likes them a lot.
I usually have a routine annual visit with no surprises. This year was a bit different. I was having trouble with headaches. My primary care physician wasn’t much help. I eventually saw spots in my eyes so went to see Dr. Choy. He fit me in quickly and was very thorough in his examination. It turned out he was the first to help diagnose something that was happening in my brain, but having an impact on my optic nerves which was affecting my vision. If I hadn’t gone to see him, I don’t know how long it would have taken my PCP to act.
I can’t recommend Dr. Choy enough. He made me feel well taken care of, that I was not alone, and that I had an advocate for my health. He took time to answer questions, plus he has a great sense of humor. I will continue to see him, even if I move out of the area, as long as I can drive there in a day. In short, Dr. Choy rocks!

I have been going to see Dr. Choy for the last 15+ years and the service and quality of care have always been excelllent.
Dr. Choy is very professional and thorough in his checkups. I’ve never had any major complications with my eyes. I do know he is very patient and detailed when I see him for my yearly checkups. I remember when I first got my contacts, he was very good about explaining to me how they work, what types are better for me, and his staff was patient working with me to try them on in the office.
The office staff is a hit and miss sometimes depending on the receptionist. I’ve had some who are really friendly and helpful while others are quite cold. But regardless, my appointments are always set up correctly and when I show up, I can see the Dr. usually in less than 10 mins. If there is an opening and I am on the waitlist, for that earlier slot the receptionists are good about calling me to let me know.
I have purchased contacts, eyeglasses, sunglasses countless times. They arrive very quicky (usually less than 2 weeks) and they are good about working with me to get the right fit. The selection is pretty good in my opinion and I’ve always found something I liked and fits me. The price is on the higher end compared to Costco or a Pearl Vision. You have to take into consideration this is primarily for eye care and not a retail store for glasses/​frames.
I have now moved to the East Bay but I still make the 1.5 drive down south to see Dr. Choy!

I went here a while back, but am never going to go again. I figured i would just find the closest optometrist to my house. I had always considered going to optometrists to be a pleasant experience compared to dentists and doctors, boy was I wrong.
I was about 10 minutes late for my appointment, and was told that i had to reschedule and come back (10 freakin minutes!!!). Anyways, after coming back, the doctor did not give me the contacts i wanted after the 48 hour trial. I wanted the acuvue2, not oasis (he gave me oasis trial pair).
So after i came back, i wanted to simply buy the acuvue2 (which i had been wearing for years). I was told i had to do ANOTHER trial pair of acuvue2 and come back in 48 hours. So after going there for the 4^th time within a week, i expected to be able to buy some contacts… wrong. They didn’t have any in stock. What kind of optometrist doesn’t stock contacts? I had to wait ANOTHER few days to buy actual boxes of my contact lenses…
So overall within about a week, i had to visit the damn place 5 freaking times to get my contacts. NEVER EVER going to this place again. I suggest you don’t either. There are plenty of other optometrists out there.
I tried to talk to the receptionists and doctor to let me buy the stuff without all the hassle, but they refused every time saying the same thing «these are our policies». They didn’t seem to care i had to waste my time and gas going back over and over.

DON’T COME HERE!
I’ve called several Dr before I made an appointment here because I know
that Dr charges differently according to how much they want to charge
the insurance and from my own pocket. I need to have an exam for
contact lens and want to keep my 2 weeks lens but at the same time
wanted to try the daily lens. My previous Dr would do that by giving me
two sets of lens and of course make sure they fitted my eyes. BUT this
place, they charged me 2 fitting fees ($ 69 each) because they are
giving me 2 kinds of lens! I wish they have told me before I made the
appointment (I did mention this when I called), I would simply go
somewhere else. They didn’t do any additional exam, just simple gave me two sets of lens!
Did I mention my Dr left the clinic because I was late to my appointment? I know I know, I shouldn’t be late but I was stuck in traffic abit, plus first time I went there, I waited 20 min (which I think was normal since we always need to wait when seeing Dr), but I wouldn’t imagine he would just left without calling me to alert me. I was only 5 minutes late (not kidding, only 5 minutes)! Since I started my insurance with them this year, I will continue to do so until I am eligible for another exam, will definitely go somewhere else.

First off, I haven’t Unilocaled in a year and this experience was so bad that I had to get back on Unilocal.
Talk about an emotionally scarring experience. I’m hypersensitive to people dealing with customers and try to be über-​nice to compensate.
For some reason, the secretary, Shileh/​Sheila was SO rude. Her attitude was UNNECESSARY AND UNPROFESSIONAL. I’m assuming it stemmed from an episode where I got a prescription from them, I got it filled at Costco. and then I was practically BLIND. I went through this routine 2X. And I don’t blame them for it. It’s Costco’s fault and my retarded glasses I bought. But, she was just so rude!!!
The doctor, Stephen Choy is great. Liz is also a very nice secretary but the very COLD reception from Sheila just ruined my day. I’VE NEVER BEEN SO ANGRY!
I WOULD NOT RECOMMEND.