Gear

Great gear shop. Rob and Richard were very helpful and made shopping in the store a great experience. Thanks for the great service. They have a great selection and I love the new gear.

This is a fantastic place for your leather and fetish needs. They had a much larger selection than I expected to find in Palm Springs. Rob was knowledgeable, helpful, and easy on the eyes. He took time to get to know us and what our needs were. He encouraged us to try on several products and offered honest feedback. He was interested in satisfying the customer and not just making a sale. We had a great, sex positive experience at Gear and will be back during our next visit to PS.

Always had a great experience here and stop by every time we are in Palm Springs. We knew Jimmy from his previous job and he is a great help here too, just like «Superman.» We have purchased various toys and accessories here and never been disappointed. Love the leather scented everything. Will definitely be back again!

Very clean and friendly place. The guys who work there are helpful and knowledgable.
The hot guy with the beard Mark was very friendly and took the time to explain how things worked. He made me feel comfortable and I really appreciated that.
I’ll defiantly come back.

Josh, one of the staff members, was very friendly and extremely helpful with my selection of particular items. I was impressed by his wonderful customer service. He took the time to answer my questions with no pressure to buy the more expensive items. Overall, the staff at Gear promotes a friendly atmosphere, provides great customer service, and sells reasonably priced and quality products. I highly recommend Gear!

The staff, Jimmy I think is his name, is very out going and friendly. I was there looking for a harness and he helped me try on several different styles they had. He was very knowledgeable about the products and how they fit. Even though I didn’t purchase a harness, I couldn’t decide, they had other items of interest to me and I did leave with a few other things. One item, from SquarePeg, has a particular type of lube and storage instructions and Jimmy was extremely helpful letting us know about these different issues. Gear has become a must visit store when I am in Palm Springs.

I just got off the phone with AMEX and they ARE crediting my account back. They totally agreed with me and are completely on my side.
AMEX stated that all Gear did in the way of «providing evidence» was to submit a copy of their return policy.
Gear failed to mention to AMEX that they had first agreed to take the item back and then changed their story when I arrived at the store. They refused to let me leave the item with them when I returned it a half-​hour after purchasing it.
There is absolutely no way I could have used the item because it takes several hours to charge. They had evidence of nothing. AMEX absolutely did not agree that the item had been used. This is a total fabrication designed to mislead.
Of course Gear tried to take the review down. Nothing in it was misstated or exaggerated.
As you can see from some of the other reviews, my experience is not unique. Gear misled me, they misled AMEX, and they are misleading you.
I highly advise anyone to stay away from this store. They are not a reputable business.

Very friendly and helpful staff. High quality products. A must for all your sexplay needs when visiting Palm Springs.

Once again I leave here with a great experience. Tonight I got new harness, a new vest and a cockring. As always, John and the staff are extremely helpful in picking out what I’m looking for and making sure I have the right fit. Gear always has plenty of inventory to chose from, a very clean/​welcoming store and their customer service is really top notch. As always, thank you.

Gear is my go-​to place in Palm Springs for leather, fetish wear and toys. The staff is friendly, knowledgable and helpful. Elwood makes sure you are properly fitted and understand how to get the best out of your purchase. It’s always a delight to pop in and see what’s new and fun. If you haven’t tried Gear yet, you are in for a treat! Enjoy!

I hate to be hating on a beautiful store like this but as Eddie from absolutely fabulous says «You only work in a shop you know, you can drop the attitude.» I don’t know if the guy who works there on Sunday afternoons was having a bad day today or if he really does have an attitude but he was down right rude to me and I don’t know if I can ever come back to this store. Such a shame because they have a lot of cool stuff in here.

Great inventory with lots of fun stuff. They know their products and are very friendly.

I like this place also. The guys were helpful I got to try on some shirts and undies.
They were just right for me.

Gear is the perfect place to go to for your leather and toys! I have not seen a store that offers such a selection of fetish. If you have questions about a toy or need to know how to how to take care of a specific toy they are honest and up front about it. They won’t sell you something that doesn’t fit properly and will even get it tailored to your size. I go to Gear for all my gear !

Just love this place. John runs a very tight ship & the selection is awesome. It caters to a larger clientele than most ‘fetish’ or alternative clothing stores but they pull it off. It never feels cheap or slapped together. I’ve gone without buying stuff elsewhere just to get it at Gear. Plus they know about EVERY event going on in Palm Springs. Great brand. Great guys.

The owner and staff are all incredibly nice people and really helpful. They have great merchandise and probably the cleanest store & well displayed items. Love this place.

Well organized shop. Helpful staff. A great leather store in the middle of Palm Springs.

Visited here late night on Feb 28, 2009. A decent selection of various toys and gear and a cool lookin’ muscle shirt I bought for my partner back home in Kentucky.

As far as leather, lube, and toy shops in the desert go, Gear is all right. It’s not cluttered (unlike a competitor’s craptastic space on Arenas Road), has a pretty good selection of leather goods, some fun looking toys, and a great — but overpriced — selection of lube.
Staff is friendly and pretty cute!