Yo McDee’s GM and even further up the DM, you need to take a look at this place. It’s sooooo dirty and smells like homeless people. And a renovation is needed ASAP. I would be ashamed if this location was affiliated with my franchise. You might have to add some more workers in here just to keep it clean.
Blake E.
Classificação do local: 1 Merrick, NY
Homeless taking up well needed space and tables, speading out thier crap for everyone to see and stinking up the place fierce. Bus tour employee /street hawkers blocking the doors inside and out then congregating inside because it was cold outside also taking up well needed space for diners. None purchased anything. I call it loitering and it made my purchase of breakfast miserable and with no where to sit. How can the manager be oblivious to this. Terrible franchise, get security for your patrons.
Rita Y.
Classificação do local: 2 San Francisco, CA
There’s only one thing good about this McDs is that they have a very large dining room upstairs with great murals of NYC on the walls. But, the service is lackluster, inefficient and slow given the huge volume of tourists lining up for breakfast, lunch, dinner. When one server is finished taking the order for a customer and there’s no one in front of her, she doesn’t go «next» to call customers from the other lines, she just stands there. Poor training, they need to keep the lines moving. I tried the buttermilk crispy chicken, $ 4.79. Didn’t like it, too dry. Sadly, it’s the only McD’s in Times Square, so if you’re on a limited budget, have kids who only want McD’s, you’re kind of stuck.
Justin S.
Classificação do local: 4 Saginaw, MI
Came here as a tourist. Twice. Late night, you’ve gotta watch out, there are some characters looking to take advantage of you. Almost got in a fight with some sketchy street musician who kept cutting the line. I thought it was fun, all part of the NY experience. I would never go out of my way to come to this one, lol. I first remember having McDonald’s in NYC in 1987. I probably could never tell you which one, I’m guessing it’s near Herald Square by the Macy’s. Back in those days, everything was in foam containers and it tasted so much better. For some reason, McDonald’s here brings back memories you can’t get in the rest of the US at other locations.
Chuck U.
Classificação do local: 1 Hawthorne, CA
Just read this article. It’s the heroin center of Times Sq
Maggie G.
Classificação do local: 1 Brooklyn, NY
Super unsanitary. There was water dripping into the ice bucket from the counter, at least she listened when I told her not to use that ice in my drink and she also got someone else to switch out the ice in the bucket for clean ice. Also I asked for a #3(meal) and only got the sandwich.
Caitlin C.
Classificação do local: 2 New York, NY
Given the fact it’s in one of the busiest tourist hubs of NY, it’s surprising how dated this location has remained. Even after it closed to «renovate» a while back. I guess there’s a certain charm to how unassuming it is compared to other locations in town that try to pass as «hip.»(lol) Also, if you head upstairs you’ll find one of Times Square’s less gross bathrooms that remains unlocked and generally accessible.
Teresa S.
Classificação do local: 3 Forest Hills, NY
Stopped in here after a night out on the town in the city. It was around 3:30 am and it was still packed. They were still serving burgers and no breakfast yet. There were a lot of homeless people lurking around. The service was quick and the food definitely hit the spot after a long workout on the dance floor.
Catarina A.
Classificação do local: 1 Wilbraham, MA
Not the best mcdonalds for sure. Dirty and the staff wasn’t that nice. I’ve been to better ones.
Peter S.
Classificação do local: 1 Manhattan, NY
I didn’t actually eat anything, but it’s good for a sixty-kid class trip. Upstairs room can accommodate quite a few… Otherwise, same old stuff. Two bathrooms, which is a plus. Update: the junkies have moved in. Skip it.
Rashid M.
Classificação do local: 3 New York, NY
Typical McDonald’s. First floor is always super crowded and people being rowdy. Lots of seating upstairs.
Daniel P.
Classificação do local: 1 West Covina, CA
first mcdonald’s that does not feel welcoming. you are greeted at the door by 2 security«bouncers». we went in line but only one of us really wanted to purchase coffee. this was at 1230am. 3 of us decided to sit down. security says, we have to buy something otherwise we cant sit down. we explained we have someone on our party in line. he says we cannot, unless we ourselves purchase something… very unwelcoming i would have rated a zero if it wasnt for the coffee. 1 star
Amy S.
Classificação do local: 1 Jamaica, NY
I ate here around 1230AM and it was crowded. I saw the french fries come right out of the fryer and my friend got fresh chicken nuggets and we were so excited to eat fresh MCD’s! The fries were black with dirty spots all over them, the chicken nuggets were VERY weird looking. The oil must’ve been super, super dirty! It was seriously INEDIBLE! I ate a couple of fries and had to run outside because I thought I was going to throw up all over. The girl helping us at the register had the biggest attitude and kept rolling her eyes with each customer. She was rude, nasty, and unhelpful. Oh and this McDonalds is a haven for homeless people. Smells like them and I would not recommend using their bathroom unless you want to catch something.
Kevin W.
Classificação do local: 1 Manhattan, NY
Thanks for opening the door Mister Random Homeless Guy! And no I don’t have any change. This Mickey D’s is just gross. For some reason it just never feels very clean and it’s not unusual to find creepy looking people hanging in and out of the restaurant. I rarely see this place filled with actual diners. Most people seem to grab and go. The service here is slow as hell. The time it takes to get your food far outweighs its actual value and how long it would take to actually eat it. Folks here are surly as shit too. Now you’re probably asking yourself, who gives a crap, it’s a McDonald’s near the Port Authority! Fair point. This place is less creepy than the Burger King down the street. But this place pales in comparison to the Times Square Mickey D’s — which actually is pretty efficient and gets people in and out fairly quick. Lines never seem to last very long there, even with the huge tourist traffic it gets. So yeah, if you are dying for Mickey D’s, go to that one instead
Jason G.
Classificação do local: 2 Ventura, CA
Just my normal source for Diet coke, aka any McD’s, however this one is almost a little scary, not really, just always seems like they’ve never cleaned the place.
Alex l.
Classificação do local: 1 Maspeth, NY
If I could give no stars I would. I started not to eat here after seeing their pending grade from the health dept. Now with the new scoring system, I find myself not eating at places without an A. The lines were very long at this location, and the tourist don’t make things any better. While sitting down to eat I saw a huge ROACH crawling up the wall next to me. It looked mutated with missing legs and extra antennas. I took a few pictures and a video of the crawler to show the manager/corporate. I completely lost my appetite. I waited a few minutes to speak with management but the lines were too long, and I did not want to miss my play. I eat from mcdonalds/burger king/wendys 3 – 5 times a year. After this I don’t think I will eat fast food for a very VERY long time. :(
Chris B.
Classificação do local: 3 Dublin, CA
I’m not going to give McDonald’s 5 stars because… well, it’s McDonald’s. But I do think 3 is great compared to the other reviews here. So, after closing down The Pony Bar for the first time and thoroughly satisfied that I finally went to M&H earlier in the night, I needed to use the bathroom. As a responsible patron I order a coffee and sandwich before asking the security guy to open sesame. Now, this was no Hotel Delmano bathroom… But it wasn’t horrible. Automatic sink and I’m always a fan of the super effective XLERATOR hand dryers. Melissa was very nice for it being almost 5 in the morning. I even went back and ordered a second Crispy Chicken Club. I don’t eat here often, but man – I think they’ve stepped up their game. It was almost(ALMOST) Chick-fil-A quality. And we don’t really have those in the city unless of course you go to NYU. My price range degression for this particular evening: $$$ M&H $$ Live Bait $ The Pony Bar $ McDonald’s! Looks like my dollar sign monument spells an «F»… hmm, I wonder if that’s for«Fantastic» or «Fail»??? :-/
Michelle B.
Classificação do local: 1 Manhattan, NY
***The only time I will ever write a review on a chain business is if it is really really bad.*** Chains such as McDonalds have training programs and are very structured so its pointless to review them otherwise. I came here this morning to get some breakfast burritos(I have some strange infatuation with those things) when I got there at 6AM the place looked like a damn mess! Some woman manager was in the back screaming at the top of her lungs to the other employees, and I mean ATTHETOPOFHERLUNGS! There was another manager(or I assume he was because he was wearing a button up shirt) was cursing and acting unprofessional(I won’t elaborate). At one point he took a apple pie from the heating compartment and rubbed it on his cheek to see if it was warm… ewwwwwww! Oh, and one of the other employees ripped it out of his hand and put it back… ewwwwww! I also purchased a hash brown which was completely inedible! It was dried out to a crisp… I am sure because their oil was at the wrong temp. As I was leaving the psycho manager was cursing out another employee, and I mean she used the word FU*K more than once. I really should not be eating McDonalds period but that was just ridiculous! This place was full of the most unintelligent people I have ever seen under the same roof! The owner should be ashamed! Seriously invest in surveillance cameras! You have a serious liability going on and its clear!
Hank C.
Classificação do local: 1 Manhattan, NY
The McDonald’s for the residents(the other one on 42nd is totally overrun by tourists), it’s pretty dirty(bathroom lacked much in the way of cleanliness), bustling with local characters, and the food comes out lukewarm. I’ve never quite seen slower service at a McDonald’s — two cashiers, and they took exactly two orders at a time before going to make the meals, and having people wait… A place for a quick pit stop if you’re starving and need some McD’s, but for most of us, we can pass this over.
Jando S.
Classificação do local: 1 Hong Kong
The only McDonalds more touristy than this, is the one literally located along 42nd street in Times Square but this is about as bad as they come. With many tourists comes long lines and indecisiveness, aside from being crowded during all hours of the night. Service here is grumpy, but who can blame them when they have to deal with the type of clientele that they tolerate each day? If there is any positive aspect about this place, its that there is a security guard who opens doors for people, prevents any panhandling from the folks of the street, and pulls double duty in maintaining the bathrooms.