Microtel Inn Raleigh Durham Airport

This place sucks. The Sunday after Thanksgiving, I flew out of California to Chicago. In Chicago my flight was delayed for almost 8 hours so I wasn’t going to arrive into Raleigh until close to 3 am. My luggage had arrived before me and I was unable to pick it up until Monday. I had an hour and a half drive to get to my house once arriving in Raleigh so I decided the best bet would be to get a hotel for a few hours sleep. I looked and saw they had a 24 hour shuttle. I called and confirmed. I booked the hotel. I arrived at 3 am and called for the shuttle only to be told that it doesn’t start until 4 am on Sundays.
I just talked to someone earlier in the day to ask about it. So I tried to cancel my reservation because I was tired, I had already paid enough for a car rental for the next day, a hotel and everything else and didn’t want to get a taxi. I told them just to give me a refund and was told that wasn’t possible either because I was already charged (I booked through Priceline). I asked to speak to manager. No one was available but I left my information. It’s been four days. I’ve called everyday since, have left two messages and still nothing. The manager just isn’t ever available or there for some reason.

I was being a little cheap with my trip to Raleigh, but I didn’t realize I was being THAT cheap. I was only out there for the Rock n Roll Half Marathon, and since it didn’t seem like there was much to see/​do in Raleigh, I made this a weekend trip.
The pictures looked decent, the hotel offered free shuttling service to and from the airport, and complimentary breakfast… so, it sounded like a good deal. Nope. Those amenities were the selling point for this hotel, and I wasn’t able to take advantage.
— Hotel was very dirty.
— Rooms was strongly scented in cigarette smoke, and I had a «non-​smoking» room.
— Area seems pretty abandoned, and sketchy.
— There appears to be a closed-​down mall down the street, and a gas station next door to the hotel. Gas station was actually convenient for snacks and simple medications.
— Shuttle services was unavailable on the weekends from midnight till 4am. Don’t advertise «24 hour service shuttle,» when in fact it isn’t 24 hour. There is a bus stop close by, so if you wanted to, you could possibly use other means of public transportation.
— Limited Über drivers!
— Front desk unfriendly
— I didn’t trust the complimentary breakfast, so I skipped out on it. Actually, I didn’t make the times, but I still would have not touched it anyways.

Feels old and seems like there have been no updates for many years, little bit like stepping back into the 90s. Just stayed here for one night and for that I think it is ok, would not want to stay any longer than maybe max two nights. The lobby entrance is difficult getting into with the luggage trolley as it is very narrow and all doors made of glass, was scared I was going to break something as I pushed my six suitcases through the lobby.
There was no microwave. The TV is sooo old, reminds me of going to hotels with my parents as a kid in the 90s. The hallway was dirty. Front desk was not very nice and barely looked at us, not welcoming. I understand the rates are cheap and that this is 2-​star at best, but it doesn’t cost anything to be welcoming. The breakfast area is small and selection was much more limited than average, even for this hotel category. Felt like I needed as second breakfast elsewhere.
Given that the rates were cheap, it didn’t feel like a terrible deal. But I prefer staying at Days Inn across the road for sure.

The hotel has everything to sleep well for several days.
a microwave, small refrigerator, safe.

Entire hotel smells like smoke, even the non-​smoking floor. Luckily my room is clean and deodorized. The hotel has seen better days but the staff has been pleasant so far. The breakfast area has no place to eat and I will see how the food is tomorrow morning. Luckily I only have to stay one night. If longer I would be looking for another place to stay.

RUN AWAY! Manny Kirad, the general manager, is super disrespectful. He fraudulently charged my card for a night that I did not spend at this location, but after I reported it and
called and spoke to him and most likely informed him of the legal implications, he processed a full refund. He refused to talk to me directly and directed all his responses to my male companion. I’m thinking this is a cultural mentality of thinking the woman is beneath the man, however when informed by my male colleague that I was the one in charge, Manny got even more irritable and stated that he did not want guests like us staying at his hotel. I am happy that I chose not to stay at this hotel and to cancel my reservation. This hotel is truly disgusting from the attitudes of the staff to the actual facility. Simply reading the google reviews (which I will do next time before processing a reservation on my
app) there were pictures uploaded showing physically cracked toilets and blood stained sheets, on top of reviews describing tubs lined in hair and rooms without properly functioning air conditions. My suggestion is to not be tempted by the «affordable» price of this hotel. I personally wouldn’t even consider staying at this hotel if they paid me. There are many other options in the area, no one should be subjected to staying at this place.

Stayed over to prevent my 3-​year-​old from being a hotter, crankier, more overtired mess than he already was after the Museum of Natural Sciences and Pullen Park. Even though check-​in wasn’t officially until 3PM, they let us get our room early. Being originally from Hampton Roads, the planes from RDU didn’t bother me; however, I could understand how that may bother others. My son had no problem with them, either. The rates are excellent. The rooms are very nice and clean. The area is very good, and it’s not too far from all there is to do in the area. I would definitely recommend them. The wifi wasn’t too shabby, either. The quality of this chain is all over the place, but this is definitely a nicer one.

I have a one word summation for our room: moist. It was not summer and not particularly hot, but everything was really sticky and damp, even with the a/​c going.
The word «micro» is accurate with the size of the room — making getting around a bit weird. Also, hard pillows and the outside security door was unlocked.
But it is Surprisingly quiet. Even with planes overhead. Nice!

Most of the time Microtels are a good budget play because they were all built by the company (as opposed to rebranding someone else’s franchise) and the rooms while small are functional.
This one is a little worse for wear. While the TV is current, the rest of the room looks like it hasn’t been redone since it was built in the 90s. The heat in my room either runs full blast or doesn’t run at all. The signs in the hall that read «Warning– No Smoking» are tacky as is the sign in the elevator reminding patrons that if they are still in the room at checkout time they’ll be charged for another day.
The upside is you’re pretty much across the freeway from the airport so it’s easy to catch an early flight. I don’t think I would want to stay more than a night here, but for the purpose of catching some sleep and turning in the rental car before dawn it will do. But the hotel really needs to remodel. It looks old and tired.

I’m still in this place as I write this review. I gave it a solid 3 just because it simply serves it’s purpose.
Positives:
1. Clean — I haven’t waved a UV light
2. Quick and Simple Check-​In
3. WiFi is decent as I work remotely.
Negatives:
1. There are some flimsy items in the unit. Explanation below.
2. Curtains look a bit burnt out.
3. WiFi doesn’t have a password. Just my preference.
The lid to the toilet seat broke. I know what you’re thinking — I have a little extra weight and it couldn’t handle it, I stood on it, stomped on it, or had a wild party. Nope, nope and nope. I simply leaned (I’m a small lady) and it cracked.
I promptly contacted the front desk. The front desk gentleman said he would have to charge me. He did discount this for me, but I’ll confirm this once I have a bill. I did try to discuss it with him, but he was firm and left. Cheap place means cheap things.
If you’re looking for something overnight that’s clean and does the job. For goodness sake don’t lean on anything it may not be sturdy.

I don’t understand all the poor comments from the others. 1) Was allowed to check in 2 hrs early so that I could return my rent-​a-​car. 2) Everything worked just fine in my room from lights to aircon unit. 3) Wifi speed was not lightning fast but it certainly was not slow. 4) The hotel is located next to the TT #100 bus stop for the Factory Shops from Moore Square in Raleigh. 5) Next door is a BP station and a walk away is a Waffle House, Hooters, Texas Steakhouse, Cracker Barrel and a number of other restaurants including my favorite Bojangles. 6) I’m not sure what you folks refer to as small unless of course you happen to be an oversized individual. 6) The flights pass by the hotel but at least the planes cease landing after midnight.

I never stayed at a Microtel before but this one was fantastic. I went on Hotwire to get the lowest price, since I just needed a place to stay the night before flying from RDU, and it really exceeded my expectations. The location was convenient to the airport, the grounds were well-​kept and the room itself was small but very clean and with a nice layout.
I needed a few things for my flight (I was boxing up a bicycle which is a bit of a nightmare) and whatever the front desk couldn’t lend me, they would help me find (tools, etc.) I forget the front desk agent’s name, but he was on the ball.
I will definitely be staying at a Microtel wherever possible in the future.

Nothing fancy, but it works if I need to stay in the RTP area. The rooms are small, but reasonably pleasant. Other reviewers have commented on cleanliness and other issues — but I guess I’ve been lucky, so far!

This was our last resort, as other surrounding hotel’s were completely booked around the airport…
This place is awful… Front desk staff is not friendly at all, especially Melissa who I had the pleasure of speaking to upon check out at 5am.
Sheets had blood stains and hair on them, the sink and the bathtub had a plumbing problem and the water would not drain out. The tub in particular had this very nasty slimy stuff that floated in the standing water from the drain… Your forced to stand in this until you get out of the shower. Disgusting! The towel racks were rusty and to top it off, the TV had to have been the 1985 model… Come on, this is 2014.
We were woken up at 3 in the morning from what sounded to be the headboard hitting the wall repeatedly in the room next to us.
After telling Melissa about all of the issues, she basically implied that I was lying and without an apology in the least and advised to call The manager Manny at 10am the next day.
Trust me, take your money else where unless you don’t mind «Motel 6 ish» type places to lay your head at night.

Booked my room on Hotwire for $ 50.
Honestly for the money, this place isn’t bad. The check in was quick and polite.
The lobby and overall look of the hotel is very dated but clean. The room I had was recently updated. Very nice and clean.
If I had paid more than I did, I would have been disappointed.

Rooms are small… like really small. They make my studio apartment appear large. There were holes in our shower curtain… and it smelled musty in our room. The staff is not friendly and though we didnt have any the breakfast appeared sad…

Check-​in clerk was as uninterested at checking me in as he could possibly be. Room was small. Neighbors were loud until midnight, and at 7:15am I was woken by two Hispanic ladies chatting it away as loud as they could. I thought they were in my room. Bed was ok, but bathroom left a lot to be desired. Counter was too small to put my stuff, towel rack was rusty, and towels were like sandpaper. I’ve stayed in other Microtels and been satisfied, but this was not one of them. And, oh yeah, yes, I know it’s by the airport, but planes landing over the top of the hotel almost constantly led to even more noise.

Check in was PAINFULLY slow. When we got there I had to wait around because they weren’t sure if the rooms we’d booked a month in advance and confirmed (along with our arrival time) were ready for us yet.
Once we finally got checked in I found my heater to be broken. The roomie and I snuggled under the covers for about 40 minutes while waiting for someone to come down the hall and see if it was fixable before we bothered switching rooms which is exactly what we ended up having to do.
Once we were switched, everything was fine. The rooms/​beds were clean and all rooms have microwaves and fridges.
The breakfast… exists, as mentioned in the other reviews it wasn’t much.
Good if you just need a clean and safe place to stay for the night.

This hotel smells like a diaper. There is no meat on the continental breakfast. Mostly bread. It’s in an office park where many many businesspeople stay during training or meetings, but the wi-​fi is absolutely horrible. IF you can get a connection to work, it’s intermittent or 5K per second at best until the wee hours when everyone else is in bed. Don’t plan on doing any online work until after midnight. Also, their info about the surrounding area is outdated, and the staff told me to check out a restaurant that had been closed for six months. They were very friendly, though. The place is actually clean as well.