Mariano’s – Vernon Hills

This is the third time I have shopped at this store and found expired food items. Today I found cheese that expired in January and February. They do not rotate their stock.

Love the store, it’s usually where I get my groceries. Just now, I went in to buy flowers for my moms birthday and was not customer serviced by one of the three employees working in the florist area. They were too busy with their carts and putting flowers away. I wanted to purchase three bouquets of flowers and put it into one vase, but left after standing there for 8min with three bouquets in my hands in front of the counter. I’ve decided to head to gurnee where I usually get my flowers, and will continue to keep it my florist marianos going forward.

Huge store with great selection. There is great seating available if you choose to eat at the store. The hot bar is great and so is the sandwich bar! I love this location. Super clean!

Not to crazy for the Fourth of July, thank goodness. Try the smoked salmon dip it’s great. Good prices attentive clerks whenever I go the cashiers are plentiful so am not tempted to buy all the candies up front. I’m already an impulse shopper and don’t need to be tempted with things that I don’t need. The smoothies are delicious and if you get a Mariano’s card you could accumulate drinks and get a free one after the 12^th one I think. also at the barista bar you can do that and the gelato bar.
Don’t forget to go to the hot food bar and try the mashed potatoes.

They did a stunning job with my wedding flowers at a price unbeatable by other local florists. My bouquet was still beautiful even a week and a half later, and the cake topper was straight out of Downton Abbey!

We shop at Mariano’s often today I picked up what looked like
An advertisement mag and the clerk very rude said if you want
That you need to pay $ 1.99. I did not expect that kind of treatment.
There are other markets in town where you are treated with more
Respect.

Since our kitchen is out of commission we stopped in here to pick up some prepared foods. Place was hopping! Super busy.
We tried the blueberry muffins and croissants. Muffins were good, croissants not. Also got a chicken pot pie. The pot pie was very nice on a cold winter night. Very filling, one pie serves two easily.
Prices were reasonable and the staff very friendly.

This is probably the nicest grocery store I’ve ever been to. I’m honestly not sure how they make money since grocery store margins are already razor thin. I’ve only been here a couple of times but the prices seem to be fair, the produce seems to be good, and the atmosphere is excellent. It’s no wonder that Dominick’s closed down, there was no way they could compete, especially since it’s so much closer to Gregg’s landing.

The only reason I’m giving this stored 3 stars is because it’s hard to find butcher products like them. I love their Italian sausage, brats, burgers, etc. great taste and price.
The last few weeks their produce has been awful. They have been rearranging the store, but that’s no excuse for terrible goods. Hope it changes or back to jewel I go.

Expired goods. Poor customer service. I’ve been overcharged twice & they fixed it. The employees aren’t very helpful when you ask them a question, they just don’t seem to care about the customer experience. Overpriced. On a good note they have a good selection of hard to find produce (fresh turmeric, exotic fruits) and also a decent selection of vegan alternatives

Yesterday, my wife and I went to Mariano’s after dinner to pick up a few things. While looking at Sour Cream in the Dairy Section, we noticed that the package was out of date by over a month. While looking for non-​fat free cream for our coffee, we noticed that there wasn’t any on the shelf for us to buy (we were in the store around 7pm), and then, while in the bread isle, we saw the bread we wanted to buy, and lo and behold, all 10 loaves were out of date (anyone for stale bread dated ⁹⁄₁₄ anyone?).
While checking out, we asked for a manager to come to talk to us so that we could let them know what is going on. A couple of minutes later, someone asked us what we wanted, (nice way to screen customers, don’t you think?), so I told her and she spoke into the phone my answer.
A nice man, by the name of Mike finally showed up, we told him what was going on, and how disappointed we were, and after telling us that he would speak to the Dairy Mgr (who he said was new?), and the outside bread vendors, and I guess anyone else he could think of, he thanked us for letting him know (…the products on the shelves were old, stale and out of date… My words, not his) and he would take care of this for the future.
I didn’t get the warm and fuzzies after this little talk, and I know my wife was really disappointed with our shopping outcome.
Thank the Lord that milk was fresh, or we wouldn’t have been able to have our cereal in the morning!

OK, I’ve been to this location about 30 – 40 times. Given it more than a fair try. Just not loving this store!
— Every time I go to the meat market section, I look for this one guy (whom I’m guessing is Mgr). And I try to avoid getting him, or don’t buy what I went specifically to buy.
I like Skirt steak. Ordinarily this steak gets tenderized (squished thin), but I like to grill it like a reg steak. So, no squishing. FYI … Skirt steaks are not very thick. However, if given the choice of a 1/​8″ thick SS or a ¾″ SS. I’m looking for the thicker of the two.
I really don’t think asking the person assisting me after I’ve waited 10 minutes for my number to be called … to show me the thickness of the 4 pieces they have in the tray is asking too much. Most of the young men working are somewhat accomodating, and one wonderful young man actually went in the back and found me a bunch of thick ones!!! So, instead of purchasing 1 or 2 … I purchased 6. Good for Mariano’s … right?
When ever this one guy/​mgr is there and he see’s me asking one of the other young men if there are any more thicker ones in the back he automatically spews the same line … every time! «They are all the same.» «None of them are thick.» At which point the young man helping me is not able to look.
Let me again inform this uninformed/​unprofessional mgr that is apparantly just to «LAZY» to ever do anything more than tell me … «They are all the same”/“None of them are thicker»:
Yes … some of them are thicker. No, they are not all the same thickness. Are you a butcher, do you have a sight problem, or is it just too much effort for you to do your job.
Given this store lots of chances, and I wouldn’t be so hard on this particular mgr, but I’m relatively sure this guy was the person who was supposed to contact me regarding some «very bad» shrimp I purchased. You know the kind that make you very ill.
Contacted Mariano’s by email. They replied promptly. Informed me someone would contact me. Someone did, left message. I called back shortly after and was bounced from one department to the other. Finally, I got frustrated, and called back and left a message w/​customer service with details of my endeavor. They assured me the gentleman from «fish» would call me back.
Well … it’s been over 3 months now.
Don’t let the façade of the store fool you. Not a great place to shop.
«Dear Bob,
Was this the kind of customer service you had in mind?»

Currently sorting through the expired cottage cheese to find s container that is consumable

Love this place! All the goods for a good meal. Stop in for a hot dinner or find everything you need to bag and go yourself.
Definitely a prime spot for all your grocery needs!

Great market! Very wide selection with decent pricing. The store is laid out well and is incredibly clean. Staff is pleasant and always happy to help!
Whenever one is looking for a reliable place for groceries, they would be very happy with Mariano’s!

Great lunch specials! Awesome smoothies!
This Mariano’s is becoming a regular lunch spot for me. They have awesome steaks too! Some grocery items seem expensive, but the quality is good. I’m impressed by this store.

One of Mariano’s flagship stores? It’s nice enough, but just another Mariano’s to me

A fantastic place for some quality grocery shopping! We especially like the selection of veggies, fruits, nuts, poultry and fish. Slightly pricier than your regular grocery store but pretty justified by the quality.
After all the walking around, we like to pick a bottle of freshly made fruit juice — perfect and yummm…
PS: On some days you would see a man playing the piano inside the store. Its very melodious but feels bad when people dont really pay much heed.

Great location! I love their baked goods and pastry selection at this store. If you’re a health nut, like I am, and you enjoy your kale drinks the juice bar never disappoints. The staff is always friendly, the store is organized and well maintained.
I didn’t give this location 5 stars because they don’t have a wine bar or oyster bar like my favorite location in the West Loop. Nevertheless, this is a great place to shop or just have lunch.

I have been coming to this place ever since it opened up and I feel that it is about time that I give my two cents on the joint. In a nutshell it is a great supermarket. Everything from the parking lot to the employees to the presentation of the products is immaculate. There is not one section of the place that is not great. The deli is overflowing with meats cheeses and salads. The cake area is fantastic. The desserts look like they are too good to be true but they really are great. The cakes are so beautiful, they look fake. You can get great flower arrangements for very little money. Dont get me started on wine and beer. They are one of the few places that carries my favorite wine in the world: multepulciano d’abbruzzo the zaccani. Does binnys carry it? Nope.
The only problem with the place is the people. Nothing wrong with them, bless their soul but there are just too many shoppers coming in and out of Mariannos. If you come in between 8 and 9 AM it would be a great shopping experience. I am still wondering how does the jewel accross the street manage to stay alive.
And the piano? I am a sucker for a piano.