Midas

I’ll start off by saying that the 2.5 stars had me a bit nervous, but I also know how irrational people can be when they have a slightly negative experience (myself included). This review will probably be a bit lengthy (I’m a writer. I can tell a 30 second story for 5 minutes), but I urge anyone considering this location to read it in its entirety.
Taking my car in for repairs always sends my anxiety skyrocketing, and this time was no different, especially since I recently moved to STL and hadn’t found a shop yet. I noticed a grinding sound when braking, and was fairly certain that meant that the pads were shot. However, I also knew it could mean a pricier and more involved issue.
I did what any young single girl would do– I called Dad (who is a marine mechanic with some automotive knowledge), and asked where I should go. His first advice was a local shop with good reviews. I found one in Soulard but was unable to reach anyone on the phone. So I resorted to my next instinct. I chose this Midas by its location (I could walk to Broadway Oyster Bar and grab lunch while I waited. which I did).
When I called, the gentleman that answered the phone was super nice, and told me they could take me right away. I was greeted with a friendly smile by one of the employees, and he asked me the standard «what brings you in» questions. 60 seconds later, they had my keys and I was waiting.
The team was very thorough. I could see them evaluating my car. It took some time, as there were other customers, but I never felt that I was waiting too long. Megan was at the front when the evaluation was completed. She was extremely knowledgable with what was written down, and explained everything to me in details that I was able to understand. I immediately relaxed and gave the okay to get things fixed up. There were no random repairs listed that I had never heard of, they hadn’t cushioned the bill with «necessary» add-​ons. it was extremely fair and reasonable.
Megan gave me a time estimate of an hour and a half, and recommended I grab some lunch. We were definitely on the same page. I came back at the estimated time, and saw my car was still up. No problem. The waiting room was comfortable, and everyone was very nice.
My car was finished about 20 minutes later, and Megan explained that one of the guys had taken it for a test drive to ensure everything was working properly. We discussed coming back in to get the back pads replaced, as they too were becoming worn. She wrote the number to the shop down for me, and told me to call if I had any questions. I cannot stress enough how great this experience was thanks to the team at the 4^th Street Midas. Needless to say, I’m definitely making this my new hometown shop.

You have the damage claim. ref#4 075 746. look it up.

I have spent so much money at this Midas in the past year. It seems like every time I go in to have one thing done, I leave with multiple things that show up a day or two later. I seriously think they create their own work this way. Examples? Window won’t go up, they replace the regulator. Afterwards, the electronic locks don’t work anymore. They say it is unrelated. Okay, maybe it is. A couple months later, the window won’t go down. I call another Midas (S Kingshighway), because they won’t answer the phone, and ask about the warranty. He says that shop is a different owner, but that the warranty should cover parts and labor since it was done recently. Finally get a hold of the downtown Midas and he says warranty only covers the part, not labor. Didn’t end up mattering because, of course, it’s something unrelated. Okay, fine, maybe. Had an oil change done, 2 days later, heater hose is leaking antifreeze. I have multiple coincidences like this that have occurred since I started going to this Midas. I am apparently their ideal customer, super naïve and trusting. Now I am paranoid and done. I am going elsewhere in the future.

I’ve had nothing but great experiences with this location. All Midas’ are not created equal. The one in Glen Carbon and Collinsville are kind of a joke when it comes to changing tires. They don’t have the tools to do a 35 mm and smaller tire, which is most standard sports cars, including our Audi and Mercedes.
This place has always gotten me in and out, no fuss, and the shuttle to work downtown is a huge bonus. I’ll continue to come here whenever I have basic maintenance needs for our vehicles.

I would not recommend this place. My engine became junk in 6 months because of bad oil change. Once the had left the cover under the engine hanging. it used to hit the floor when in parking lots.

Buyer Beware!
I took my car in for a simple safety and emissions check. I was told my emissions test passed (even though the check engine light was on. lol) but my car failed the safety inspection and here is there list of things that needed to be done to «pass» it:
Outer tie rod replacement — $ 143.74
Replace missing exhaust hanger — $ 24.99
Four wheel alignment — $ 89.99
That’s right, with the safety and emissions inspections, my bill would have been over $ 300. I was told these tie rod issues «happen all the time in Grand Prixs». Um… hello red flag. I politely declined and took my failed safety inspection to another local mechanic. The local mechanic could find nothing wrong with my tie rod. He replaced my exhaust hanger and performed another safety inspection and my grand total was $ 42. Thanks Midas for almost ripping me off.

Went here because of my work proximity downtown. Came in for an oil change and a check engine light. Dropped off the car, and was given a ride up 4^th st. to work by a nice guy. I get a call a little later from Midas informing me that my direct «fit catalytic converter» is bad and I need to replace it or I will have fuel mixture problems and not pass inspection. I ask how much, he tells me I’m looking at about $ 1,800.00 for the part and labor. I’m taken aback by this; that’s about 20% of what my suv is worth. I proceed to ask questions in detail, asking for the part number, etc. I’m not a gear head by any means, but I’ve changed my own oil before and replaced my own breaks a time or two, I was not going to be pressured into having them do the work that day, which is what he was trying to do. He told me he’d waive the diagnostic fee of about $ 100 if I did the work today. I told him no, and that I’d call him back. I immediately called around shopping for the part and found it at AutoZone for about $ 250.00. I also called a few other shops asking approx. what they might charge. While I’m doing my research, the Midas guy calls me back, tells me he found the part from a different supplier and and my total bill would be about $ 1,200.00. I still tell him I’m not ready to do anything and that I might get a second opinion. He asks me what would I feel comfortable spending to fix it. Are you kidding me? Am I at a used car dealership, why is he trying to hard close me on fixing my car? I tell him I’m not comfortable spending anything to fix it at this moment; I also inform him I found the part at AutoZone for $ 250.00 and ask him why his part is so much more. He states it’s to be able to offer their warranty. He then tells me he could go as low as about $ 800.00 for the job to be done. At this point I’m done with these guys, no thanks just the oil change and I’ll pick it up after work. I walk in to pick it up with wallet in hand, another associate than the one on the phone says that’s it, here’s your key and the bid for work. I ask about the oil change and he stammers, looks at the paperwork and says let me check if they did it. Comes back with a free coupon for an oil change, tire rotation, etc. and apologizes (it was sincere) that they were slammed and they were focused on my other problem. Sure they were, the one where they tried to fleece me for $ 1,800.00. I’m done with these jokers and hope anyone who works downtown takes heed.

Had my emissions tested yesterday for the 2^nd time in 2 years. Love St Louis air quality? Say no more. Called for an appointment and showed up early. I was in and out in less than 10 minutes.
Quick, efficient, friendly service. See you next year!

It’s 8:30 am and crisis has already been averted.
Came out of my overnight job this morning to find a nearly flat tire. However, as a girl who can take care of herself, I tootled down to the next gas stop and aired it back to the right poundage. Proceeded to drive home, only to find (to my great dismay) an already low tire.
It’s the beginning of the month and I just unloaded ALL my moolah on important things like rent, utilities, and insurance, so I start semi-​freaking about how I’m going to pay for a new tire/​patching/​etc. Call around a few places (Dobbs, etc) and find out tire patches start at $ 25, and I only have $ 30 to my name due to aforementioned recent expenses. Find this Midas, which is only a few blocks from my apartment, and give them a ring. They tell me I can bring it by any time, and it will be $ 19.
Now, I’m sure I could get it fixed somewhere cheaper (like my hometown for $ 10), but this place is right where I need it (practically next door), has the availability I need (RIGHT NOW… so I can go to sleep!), and is within my budget (under $ 30).
Head over there and the guys get me in right away. In no time flat, they change the valve stem (the real problem) and have me out the door. Enough time, as a matter of fact, for me to write this review while still leaving me time to sleep and get some stuff done this evening before I head back into work.
So, job well done, Midas. Mucho appreciated!

5 stars? 5!!! Yep, these guys are that good. And when I say good I mean trustworthy and in the repair business that’s about as good as it gets.
My car’s suspension has been making some noises. Plus, when I turn the wheel all the way over at slow speeds I can feel it pulling a little. I went through all the 31 steps of grief (yes, I have 31 steps of grief — one for each Baskin Robbins flavor. My favorite is Mocha Caramel Denial). Finally, after step 31 (acceptance that I’m an idiot) I thought it best to get it checked out before it got much worse.
I needed something close to home so I chose the Midas near Busch Stadium. It’s only about a mile from my place and plus I found some coupons on the Midas website! I could go into a long story about what happened, but the only thing that matters is that they really could have screwed me. And they didn’t.
In the end, I got my oil changed for $ 19.99 (w/​coupon) and a simple explanation that everything is in working order for the moment. The noise I’m hearing is the strut moving a tiny bit — something to get fixed but nothing that was of immediate issue. I had plenty of time get extra money together or adjust schedules. Yeah, I still have to get it repaired eventually, but they really could have pushed that on me right then as well as anything else they thought looked «old.» I SO would have fallen for it. The guy to talk to there is Jim. He’s a stand-​up guy. I’ll be going here for all my car repairs from now on.
I was not expecting such a good experience. Way to go Midas.