Farm Fresh To You Store

Will not stop calling if you cancel. They routinely gave us rotten food and I just got sick of returning it.

Great store with the freshest of produce out back. They have the best romanesco and unusual, delicious specialty products of all kinds. Meats are high quality and therefore a bit pricey.

Fair selection of meats in the deli area, fresh veggies and fruits. I came for the apples. They have more than the usual Granny Smith or Fuji. $ 2.89/lb.

Vegetables have too many bugs. It’s outrageous. And the staff thinks its funny. I will not go back to this place, ever.

Used this service years ago and today received a call to describe the changes they’ve made since we were last a customer. Before I could even finish my, very polite, decline to the sales pitch they hung up on me. Rude. Bad business. Take me off your call list.

I had signed up and it was okay, although they sent things that I had asked NOT to have included on more than one occasion and had more packaging than was necessary.
But when I tried to end the service (it was too much for our small family and I was tired of stuff I didn’t want), they kept sending boxes. I emailed to say they had not stopped our service and they said «too bad, you will pay for what we sent despite the emails asking that we stop and a response from us saying we would cease.»
They are a rip off and have incredibly poor customer service. They are also very persistent marketers and I just received a call from them yesterday! That’s what reminded me to write this review to warn others off.

Not to sure how to rate Farm Fresh to you
I am merely disappointed to find that an organic Farm produces and ships more plastic wrappings and rubber bands than I collect in a whole year.
Granted Plastic and styrophome are my pet pief, but I simply want fresh fruit and veggies not a box which is also not reused.
I canceled my subscription today — the employee did not seem to care
Too bad — but I guess the owners are too busy otherwise instead of the paying customers.

I should have read the reviews and trusted my instincts when approached by one of the hard sell but unknowledgeable salespeople you these days around town. Instead I relied on my my generally positive experience at the farmer’s market stand (fairly average compared with the other vendors, which means quite good compared to store-​bought produce). My first order completely disappeared. The service says they have a delivery record, my door staff says they have no receipt record. My second order went missing without any notice because the driver said they couldn’t find the building even though it’s one of the taller skyscrapers in town. The third order was fine. The fourth came with bruised and not so fresh produce, one item advertised as a pound that weighed 0.85 pounds and another that was ridiculously tiny. In the restaurant business a vendor delivering underweight produce is considered dishonest, there’s no excuse that counts, it’s just not cool. I assume the same standard applies for consumers, when you charge something by weight it has to be that weight, no excuses. It’s pretty expensive stuff. Upon complaining we didn’t get an apology or make-​up, or an admission, just a credit that didn’t admit any fault. The last order, which we spent some time customizing, didn’t come because they closed the account instantly with no advance notice and wouldn’t try to get it setup again even with two days’ notice. Glad to be rid of this nonsense.

This is a great service in theory. I ordered my first box to be delivered this past Friday and was sooo excited, looking up recipes and other things to do with the veggies they were sending me.
Friday morning came and went, no CSA box. I spoke to someone on my phone about it and they were fairly apathetic about the missed delivery saying maybe the person couldn’t find the house. I mentioned, maybe a little sassily, that Google Maps was a great way to find directions since I had my home address listed on my account. Rather than offer to make it up to me by delivering the next box asap they said that my next delivery would be on October 2^nd so I could wait for that.
Since the issues with delivery were not ameliorated by the customer service so I don’t see why I would try it again with little assurance that it would be delivered next time. Thanks for trying.

For the last 3 summers I have simply not found a good melon. I am a newbie to Farm fresh to you (FFTY) and received my second box last week ;-) In it was a melon… i let is ripen for a week and today we had it THE BEST! I love the concept of FFTY and now I am SOLD for sure on this wonderful idea and service. thank you so MUCH!

It will be a full year this October that I have been receiving the boxes. I can’t even explain how happy I have been with the service and the quality of the produce. The delivery is quite but always on my doorstep when I wake up. The produce is very delicious and my family is always excited to bite into the fresh fruit. The boxes come every two weeks which is perfect for my family of six I actually spend a little less than hitting Safeway and it tastes so much better. Very happy and will be continuing my service.

We’ve been getting a box from FFTY for at least 7 years. I love my FFTY deliveries! The service has gotten better over the years: ability to add products (fresh eggs), change the delivery schedule (vacation holds) and blacklist certain items (sour herbs in my case, or tomatoes when we grew our own, pre-​drought).
My household (of 3) credits FFTY for making us more adventurous eaters, and helping us broaden our palate. Who knew fennel bulbs are so delicious. Or romanesco!
The price is also on-​market. Or better, since it comes straight to my door.
I also like the seasonality of the deliveries. Now I have a slightly better sense of what grows when, which is difficult to understand when shopping at a supermarket that stocks food from Argentina or Mexico year-​round.
I look forward to getting my box (every other week, in our case) and am frequently delighted by the variety of meals I’ll end up creating because of /​thanks to the FFTY box.

This review is for the deli station not the rest of the store that looked good! The deli was to close at 2:45pm this Tuesday; it was 2:35. We were in a hurry and ordered 2 Turkey Avo sandwiches. The guy with big ear plugs behind the counter said «you better hurry we are about to close» so we put in our order right away then he started loudly slapping the cash register while ringing us up for our sandwiches. I am not easily offended but this was some aggressive cash register slapping. Did we just break a secret rule by ordering a sandwich?!? The tall skinny young guy behind the other counter with a big Volcom clothing brand tattoo on his NECK (way to advertise a company on your neck, dude! how cool!) loudly said «UGH! MORE?! NOOOoo» he seemed genuinely mad that he had to WORK at his JOB and was loudly thrashing about making the sandwich.
Now I am sure there are trials and tribulations of working at a busy deli in the Ferry Building but really?! You are bitching because you have to make 2 sandwiches with plenty of time before you close?! WHINY sandwich TURD. I am sure these Ferry Building workers make decent $$$ for what food jobs usually pay. I mean this ain’t Burger King in Fresno, people. Anyhow, then the other somewhat hostile counter worker who rang us up proceeded to scream sing his crap NuMetal music behind the counter while he stared off into space in front of the juice/​deli board. Then some other new guy who seems more chill walks out from some mysterious door and drops his phone on the floor to which this singing disgruntled worker who rang us up says «oh I was about to say Oh shit Bro you dropped your cell, but it’s just the store phone so whooooo cares» and the other employee who dropped it chuckled. Way to show the customers how much you just don’t care about this crummmmmmmy job, cool guy.
Damn, Farm Fresh to You Deli, why are these deli employees so pissed to be working on the job?! Do you guys beat them in the back? Do you make the deli meat out of your employee’s flayed back skin? I would get the bad attitudes then, my sympathies. Then the deli dude was done with the sandwiches and shoved them at us on the counter rudely and my mate said «hey thanks» to this sandwich artist in hopes he could forgive us for ordering a sandwich at his job. He was just hoping to lighten the mood after we apparently made the faux pas of ruining this dude’s day at his job– you would think we insulted his mother by how he was acting! The deli dude made a «humph» sound and turned around quickly probably to think about how sick he is of sandwich loving jerks like us. It was awkward. Dude, We aren’t expecting a parade for us ordered some grub but can you not act like we are terribly bothering you and like you sort of want to fight us because we ordered a sandwich at YOUR deli?!? I mean we didn’t shout the order at him or throw ice at him so I don’t get why his attitude is sooo funky! Anyway, hope your employees can perk up over their hard life making sandwiches at the ferry building. Maybe hire someone who doesn’t hate sandwiches and their fans. Also, the sandwich quality itself: NOT so GOOD. Sub-​Subway status and atleast the «sandwich artists» who work there don’t act like they want to beat you with a loaf of bread. Farm Fresh to you Deli workers= Sandwich Fartists.
The Bread (the default bread they put it on– they don’t ask if you want anything other then what they put it on):TOO HARD. Ya’ll tryna break our teeth off?! are you trying to stab us in the gums via your bread because we ordered sandwiches at your job that you apparently don’t enjoy working at?!?
Anyway… That’s it. Hope ya’ll can teach your deli employees how to relax and enjoy the art of sandwich making… Maybe sprinkle some uppers in your employee water cooler to chill them out a bit.

This review is for the delivery service, not the store.
I am a first time mom with a three week old baby and as you can imagine I haven’t exactly left the house much since she’s been born. I had a weekly ritual of going to the farmers market for fresh, local fruits and veggies, and I miss those items in my fridge. My friend has local fruits and veggies delivered to her work (not sure which company) and she loves it so I thought I’d give it a try. I saw a groupon for Farm Fresh to You and considered it perfect timing. Here is my timeline of experience with this company:
Saturday: purchased groupon for $ 17 toward regular size box. Got excited about getting fresh veggies delivered.
Sunday: signed up for delivery service to begin on Tuesday.
Monday: checked website to see what yummy food would be coming my way. Saw the confirmation email stating my delivery would be at my doorstep by 8AM Tuesday.
Tuesday: by the afternoon there was NO DELIVERY! I was highly disappointed so I called the number included in the email. A very nice man told me he was adding a $ 5 credit to my account, forwarding my issue to the tech department, and would have a manager call me back that day. He even asked what time would work best to be called.
Wednesday: no call…
Thursday (today): I emailed Farm Fresh to You to explain my issue once again (using the limited characters) and have heard nothing.
I am glad I used a groupon and didn’t pay full price. I will be canceling this subscription and seeking a refund. No-​delivery and poor customer service means an upset potential client.

I was begged by this company’s sales guy to give him an email address and it was the beginning of trouble. I just gave the email address to a sales at my door because he said he just needed my email to do him a FAVOR. I also let him know I would move out in couple of days and he said it was ok. IMPORTANT thing was that I told him I didn’t want to receive anything because I was moving out soon. He said it was absolutely ok since he just needed email address to do him a FAVOR!!!
I NEVER received anything from them. NEVER. I also didn’t want to received anything from them.
OK couple weeks later they emailed me and told me I owed their $ 26.5, and if I didn’t pay they would threw me into collection agency. This was ridiculous! I wouldn’t pay this money since you were just trying robbed someone. I also want to let you know you may check the law if you want.
Originally it was my favor to give email address to your sales guy, but it was pity that this guy threw me into trouble.

Avoid this store, business at all costs. Terribly quality products„ and unbelievably bad customer service! Spend you hard earned money at any of the other stores at the Ferry bldg or stores in city!
They refused to refund a bottle of wine of which we only had sips off as it had turned to pure vinegar. Yuk!!! This is the second time that a bottle of wine bought at Farm Fresh was actually vinegar. Last time was about a year ago, and I did not bother to return it.
Bought a bottle this morning before getting on the ferry to Angel Island, long time planned picnic and bike ride with a friend.
All was amazing, until we tasted the wine. I took a picture of the bottle at the end of the picnic, then dumped it. How was I to bike on a hilly island with an open bottle of wine?
Went to store after getting off ferry, had receipt, offered pic, have a witness, and the Manager refused to refund the wine. He did offer another bottle free of charge. As the 2 bottles of wine I ever bought at this store were both vinegar I did not want to take a chance.
It’s not so much about the money, but bad customer service, as the Manager (tall skinny dude with wavy dark hair) basically implied that I was lying.
Shame on you Farm Fresh for selling bad merchandise and then not taking responsibility when getting called out!

I agree with other reviewers that this place is a money hungry scam. I too was approached by a man with a mustache warranting my email address so I could «check out the fruits on the website». Well I gave him my email address and the nExt thing I know he is asking for my credit card, when I already told him I don’t want to buy anything, so of course I did not give him my credit card! That man told me nothing would be sent to me since I didn’t give my credit card info, BUT HE WAS LYING, and I never asked for it anyways!
A few days later, I receive a box of fruit with a charge of 30.00 (which included a very steamy, rotten chard and a brown pomegranate). I never even looked at the website. so I contacted them and said I did not want it, but received another box again with another brown smelly rotten chard that I had to immediately toss. So I contact them again saying I do not want it and to please come retrieve their unwanted, rotting fruit. Now I have just been issued a closing statement of 60.00 $. What a slap in the face and now I feel swindled by the man with the mustache.
This company needs to stop harassing people for their contact info, and make sure people really want their product before they manipulatively force it upon them. I can see this method working for well off for those who have nothing to lose, but definitely not for college students who obviously can’t afford $ 30 for a dam box of half rotting fruit to be delivered. It’s terrible customer service.
P. S. DO NOT EVEN TRY TO GIVE ME ANY FAKE SYMPATHY BARBARA «MANAGER», It Is CLEAR YOU DON’T CARE ABOUT CUSTOMERS. I HOPE YOU GET FIRED FOR YOUR CRAPPY AND MEANINGLESS Unilocal RESPONSES

This business is scam. It should be investigated and shut down for fraud.
I was approached by a man on the street when I was rushing to catch a train, I explained that I was in a hurry and not interested, and he asked if he could walk with me. In the end he asked me to sign up to learn more about the service, which I did.
Two days later I had a box of produce I did not want or ask for on my front stoop along with an invoice. I emailed them explaining I did not want their produce, they sent me back some form letter.
This company is dishonest, avoid them at all costs.
Update: This business posted a message below offering to resolve this issue. I sent them my information and never heard back. I supposed I should not be surprised by this. It seems that they just post responses to try to make appear that they are taking action trying to resolve their multitude of extremely negative reviews, but not actually taking any action. If I could reduce my rating below 1 star I would.

What a cool place! If I lived here I would shop here all the time, I would be broke but I can get all the fresh fruits and veggies that I ever want.

Do not engage in business dealings with these cheats! They will lie to you to convince you to sign up for the service:
They will tell you the first box is free or that the service is a trial for the first month but then when you try to cancel after the first box they will bill you for the entire month anyway.
They will make false promises about the delivery times and locations and will completely fail to deliver the fruit in some instances.
I had this service for a month (4 boxes of fruit, one a week).
I received the first box which was upside down on my doorstep despite having gone out of my way to give the delivery driver a key to the building.
If you attempt to call their customer service you will find out there is no such thing. Just a billing department!
AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID