Ogden’s One Hour Cleaners

Ruined dress. Worst tailor. I tried but will not go back. Dry cleaning eh! I’m sorry but it’s the truth.

This place is horrible and don’t take your nice clothes there. They ruined an expensive dress and put the tag on it saying that the «stains could not be removed» — but in trying, they used harsh chemicals that caused holes in the dress. They did not tell me, and they could not have missed those holes while bagging it.
I will be going to small claims court on this one.

The service is great. Staff are kind. They are convenient for me as they are close to where I work.

I come here for vacation from Boston several times a year and I always use Ogden’s. The owner is incredibly nice and the staff is awesome. I usually ask for the one-​day service because I’m short on time. They always do such an excellent job, the prices are totally reasonable, and it’s such a pleasant and consistent experience. Thanks for always helping me, Ogden!

I use Ogden’s for cleaning my white shirts and they have shortened a pair of slacks.
Handy location near my other favorite places to shop. I have spent a few minutes watching the shirt pressing machine work with some help from a person. It is quick and efficient and amazing.

Forget Flair down the street. Bring your stuff in before 11am, and it’s done same day. Praise Jesus. They are always friendly and accommodating. If it isn’t done right, they are reasonable. Fair prices.

Not a wonderful experience.

I have compared prices and they are the most reasonable on Montana. Been coming here for a while and so far I’m satisfied. Friendly people and their job is well done.

My family has been coming here for ages and for me, it’s an oldie but goodie. My mom switched dry cleaners to Ogden’s several years ago and since then we’ve never had any issues. They’re always friendly and very quick but thorough. One thing to be wary of is parking but as long as you avoid the busy hours, you’ll be fine.

Great service, great price, and great, quick cleaning. Can’t get any better than this. I recommend this place to anyone.

My work scheduled a sudden business trip and needed a quick dry cleaning job. Service was impeccable as my suite and shirts were good as new.
I will definitely recommend this place to all my friends and family!
Truly a professional!

A family owned business and a good one too. Never had any problems and the workers are always nice and friendly. My clothes always are as good as new.
Service: A+
Dry Cleaning: A+
Ogdens: A+
Enough said!

I have been going to Ogden’s for 4 years (4!!!) but this was the last straw.
1. If you want to go there anytime besides 11am or 2pm on a weekday there is never any parking. (But this wasn’t a deal breaker for me.)
2. About 2 years ago I brought in a cute blouse with a sash. I got my dry cleaning home to see that they LOST the sash which is what makes the shirt not look like I’m wearing a paper bag as a top. I went back and they told me I never brought the sash in with me and then gave me a bag of «lost sashes» to go through. So, obviously I wasn’t the only one. Sash never found. Blouse never worn again. But, this still wasn’t my breaking point…
3. This week I officially broke up with Ogden’s, crying and a guy running after my car included.
I brought in 2 of my favorite summer blouses. We’ll go by blouses…
One white chiffon-​ish with embroidery on the front. It had a small tomato stain on the front from a dinner party. I picked up the top, brought it home to wear that night and noticed that while they got the tomato stain out, they put a new stain in! Yes… there was now a red stain on the collar. It looked almost like candy.
The other blouse is a green color silk with black embroidery. It had a salad dressing dot (like the size of a pin head) on the front. When I picked it up it now had 3 new oil stains on it, dry cleaner fluid all over the back and a dime size area where it looked like they tried to remove something and took the color out instead.
I brought back both tops and asked them to be redone. 3 days later I went back to pick up the blouses… and they were WORSE.
The white top now had 3 new red candy colored stains on it. 2 on the front and 1 on the back. The green blouse looked like it hadn’t been touched.
I asked to speak with the owner who told me that they are in the business to remove stains, not put them in. I told him I knew that, but that they had RUINED $ 300+ worth of shirts. He offered to try one more time, but continued to tell me I got the stains on the shirt, not him and his staff. I walked out thinking they could try one more time seeing that they already ruined them… but changed my mind and went back to retrieve my tops minutes later. I told him I didn’t trust with them with my clothes anymore and would be taking my ruined shirts and business elsewhere.
I got in my car and started to reverse when the owner came running to my car door. «Please give us another chance! You’ve spent thousands of dollars here! We’ll give you a $ 100 credit!»
Me: «No.»
Him: «Fine! $ 200!»
It was literally like an ex-​boyfriend was trying to win me back… with dry cleaning dollars.
Sorry, Ogden’s. This break up is legit. We are never ever getting back together. Like ever.

I love this place! The owners & staff are so friendly and nice. I’ve been coming here for a while now and have always been happy with how fast n clean my clothes come out. I always worry my clothes will get damaged or lost because of other horrible experiences at different dry-​cleaners which I won’t mention but they always take good care of my clothing here. I definitely found my spot!!! Great price and service!!!

I’ve been going to this place for the past 4 years and this is probably the best dry cleaners in the neighborhood. I love the quick turnaround of the clothes, quality service and peace of mind knowing my clothes are in good hands. Personally, i think a lot of the negative reviews are fake considering their lack of activity on Unilocal… Which is really sad because the rating is not a fair reflection of Ogdens. I am quick to recommend this place to my friends.

I dig this place. Turnaround times are fast, they do good work, their prices are great, and they’re pretty darn friendly. Can’t ask for much more from a dry cleaner :-)

Been coming here for a about 6 months now and a bit surprised by all the negative reviews.
Prices are manageable and the turnaround on my dry cleaning is always on point and a lot of good restaurants around to kill time. PLUS their alterations lady is a rock star! Will continue to bring my business here.

I don’t understand the negative reviews here. I’ve been going here for nearly two years, having clothes both dry cleaned and laundered, and I’ve never had a problem. They’re quick and nothing has ever been damaged or lost.

Great dry cleaner, reasonable prices (for being on Montana Ave in Santa Monica) and always same day service if dropped off in the AM. I take all my alterations theee too as they are fast and fair.
I’m very happy with Ogden’s, been coming here for years, even though I don’t have much dry cleaned, their regular wash and press is great for shirts and pants. Recommended A+

Short version: Do not use this cleaners.
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Medium version: Do not use this cleaners because they will f-​up your clothes, blame you and refuse to take responsibility.
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Long version:
I used this cleaners for over a year with so-​so results. I liked them because they were the least expensive options on Montana, but more importantly they would use my reusable laundry bag instead on placing my clothes in plastic which some of the other cleaners on the street refused to do.
They never did a great of getting stains out but I’m a dude so perfect cleaning is not high on my priority list.
Several weeks ago they shrank a cashmere sweater. I’m not talking about a little shrinkage, I’m talking about it being too small on my girlfriend who weights 60 pounds less than I do.
I assumed that since I brought all my suits, shirts, girlfriend’s dresses, sweaters, etc. there and regularly spent $$ that they would say, «we’re sorry this happened. we’ll give you a little credit.» Instead, they refused to take responsibility, blamed me and offered to stretch my sweater back to size. I let them take a shot at it and the results were crap.
So I spoke with the owner this morning who again insisted that it was my fault and still refused to apologize.
Bye Bye Ogden’s. It’s been a relatively uninspired year and I won’t be missing you at all.