This Applebee’s is the epitome of lousy service and lousy food. No wonder why Applebee’s is in financial trouble. Go to Denny’s instead… Believe it or not, it’s a step above this place!
Tina W.
Classificação do local: 4 Santa Fe, NM
You know? Everyone here is trying. We were seated sooner than the estimated wait time. Our waitress had a great attitude; not overly cheery, but friendly and she had solutions. My drink came out fast — a delicious peach and mint sangria. Our appetizer never came so they adjusted it off the bill and brought it with the meal. My Mac and cheese had no cheese, so they brought me a side of cheese. Oh, they don’t serve Dr. Pepper.
Janiece W.
Classificação do local: 1 Damascus, OR
We went here for a light dinner during Happy Hour; three apps and two pints of beer … $ 25+ is Happy Hour? To top that shocker we had the worst waiter(James). Slowwwwww service, had to ask us several times what we ordered to eat, what we ordered to drink, came by several times to tell us he would bring our beers«soon»; we asked for one ranch, one blue cheese dressing for the boneless wings — took two times to get that right. Our bill was delivered … yup, wrong bill! By then we were so frustrated we got a to go box, left half our beers and left.
Jan C.
Classificação do local: 3 Santa Fe, NM
Apples bees is what you think it is a very popular chain restaurant. The food is just so so. And the staff here depending on the day is very grouchy. The music throughout the restaurant is very loud and you can’t hear the people even sitting at your table. The happy hour appetizers are cheap and you get a smaller portion. Then the regular so it actually is worth it to just pay regular price. May or may not go back.
Melissa G.
Classificação do local: 5 White Rock, NM
I had a good time here after a bad experience at another restaurant earlier today. Service and food were great, though my steak was a little over cooked but I didn’t mind since it had good seasonings. It started filling up and getting busy but that didn’t distract the waitress as she was able to keep up and still have time to check up on my table and we made it in time for happy hour too. Gotta love happy hour. We also ordered dessert and I’m happy that they have the brownie bite as it gives me something sweet, but not too big I can’t finish it and it goes to waste. I am a happy camper tonight.
Susan W.
Classificação do local: 2 Santa Fe, NM
Went there this afternoon with my family. Every single employee seemed angry, irritable. Service was mediocre. Food was overcooked, dry, and definitely overpriced. $ 9.50 for 9 onion rings?
EstMar M.
Classificação do local: 2 Albuquerque, NM
Had a late dinner here, there were a ton of people waiting but there were lots of tables opened. We sat down and ordered appatizers and some food. They came out pretty quick but after that we never saw our waitress. We ate some spicy food so our drinks were done quick and no refills. When we finally saw the waitress we asked for refills, did we get them? No we ended up paying and leaving. Not very good service. We definitely will not be back.
Candice M.
Classificação do local: 2 Fort Morgan, CO
I am beyond upset with this place. We transport cars to this area all the time and we come here every time we are in town and this past time was HORRIBLE!!! First I think our server forgot to put our order in. We got our cheese sticks, I asked for ranch and it never showed up. The reason I believe our food was forgotten was because a table set 10 minutes after us got their food first. Second the waiter didn’t even bring us our food, the manager did… Third, the waiter kept avoiding our table because of his mess up… Dude. I have been a waitress, people are way more up to give u a break and be understanding if you tell them what’s going on… Last but not least, when we asked for our check, I also asked for a to go box and the kid forgot that too. I understand being busy, but tonight was not a crazy but night. Not to mention we where told about a discount and the server forgot to do that too…
Caren K.
Classificação do local: 1 Port Saint Lucie, FL
Placed an online order. My card was declined. Called and placed the order instead and my card magically worked at the restaurant. Very simple order. Potstickers and a burger, to go. Side of mayo and ketchup. Not difficult. Got to my car and no ketchup or mayo. Went back in to get it. When I got back to my hotel I realized they didn’t even bother to give me napkins or forks. I specifically asked for this stuff too because I said I was staying at the La Quinta. I could have looked past all that but my burger was the most disgusting thing I’ve ever put it my mouth. It was so dry that chunks of meat starting falling off, much to the delight of my dogs.
Sandy T.
Classificação do local: 3 Santa Fe, NM
Had lunch here today. I’ve always loved eating at Applebee’s but today I was very disappointed. It took almost 10 mins for the server to ask us what we wanted to drink. Then I ordered the salmon and I understand it’s grilled but it was so burnt that it tasted like charcoal not to mention it was hard. The green on the side were soggy and lacked any sort of flavor. The server was ok up until he saw the $ 10 tip I left. Then he was all smiles and have a great day after that. Some may ask why leave a $ 10 tip? I work at a restaurant and it’s hard to stay happy and positive when some of the guests are rude as hell. So I figured I’d at least try to make his day a little better
Skelly K.
Classificação do local: 1 Santa Fe, NM
Wow this place sucks! Messed up on bill twice– overcharged us
Scott M.
Classificação do local: 2 Albuquerque, NM
After spending an afternoon at the outlet shops we decided to grab a bite to eat before heading back to ABQ. The kids chose Applebee’s out of all the nearby restaurants recommended by Unilocal.We arrived to find the place pretty crowded which is what one should expect for a Saturday evening. We had to wait for about 20 minutes, most of which we spent standing up since there was not a lot of seating for those like us who were waiting to be seated. First impressions while waiting weren’t the best because the waiting area was littered with trash(napkins, crayons, gift card sleeves). After we were seated and for the duration of our stay we could not escape an unpleasant cold draft that would drift in each time someone entered of exited the building even though we were 20 feet fr the door. The clutter I experienced in the waiting area was also present in the bathrooms and in the kitchen area I passed while walking to the bathroom. Overall, the servers and greeters were friendly and the food was above average. My chicken and shrimp tequila dish was tasty but a bit sloppy with too much sauce as well as peppers and rice that were mixed together when they should have been on separate areas of the plate. We fed a family of 5 for about $ 55 which included a 22 oz beer and a dessert that we all shared. Not bad but we’ve experienced better.
Denzel W.
Classificação do local: 3 Santa Fe, NM
We’ve eaten here a number of times over the last four months. During his time, the size of the portions have been miniaturized. The prices seem to go up and you get less. The food seems to get colder, too. This is sad. We ate at Applebee’s elsewhere and always had a wonderful experience.
J S.
Classificação do local: 4 Santa Fe, NM
Finally! A place in Santa Fe that is not overpriced with bad food and bad service. I hate to say this but aside from The Cowgirl and Backroad Pizza, Applebee’s has been the ONLY restaurant in Santa Fe that I haven’t been embarrassed about taking my parents to. They are from out of town and unfortunately every place I have taken them to besides the ones listed above, have been horrible! Our experience at Applebee’s was wonderful! We arrived around 6pm on a Saturday night. We were seated quickly, had a friendly and attentive waiter, plus good food. I will be taking them back!
Alberto L.
Classificação do local: 1 Las Vegas, NM
The food here is really bland, the service is ok at best, and the drinks and food are way over priced. Only came here because the kids pestered until they got their way and then they didn’t even eat. Do yourself a favor and go somewhere else.
Chris M.
Classificação do local: 4 Granada Hills, CA
Nice place! My turkey club was great and waitress was friendly. Price was also OK and I’m glad I had it!
Monte L.
Classificação do local: 1 Dallas, TX
Santa Fe is known for bad service but this applebees is bad slow bad attitude not competent and overall the worst in 5. States
Michael C.
Classificação do local: 2 Santa Fe, NM
I like to think that when you go to Apple Bee’s the staff will fit a certain demographic. Well with that being said this particular establishment had an obese women with a buzz cut running the bar and my waitress was a hefty 40 something with a bulldog face. I really hope corporate visits this location and cleans house. You locals are so clueless.
Saganaki O.
Classificação do local: 1 Denver, CO
It takes a huge wind-up and an extended inhalation just to prepare to properly blast this. Hang on. Stand by. I’m nearly ready. The path of the righteous man is beset on all sides by the iniquities of the selfish and the tyranny of teen wait staff when there are few to no other restaurants open late at night. Blessed is he, who in the name of charity and good will, waits for 20 mins to get a check and shepherds the weak through the valley of darkness, for he is truly his brother’s keeper when he gets fish’n chips in a basket, on a piece of waxy paper through which he cannot use a knife or fork and the finder of lost customer service. And I will strike down upon thee with deathly slow service and not one drink refill, those who would attempt to poison and destroy my brothers. And you will know my name is the Teenage Girl who would rather be anywhere else when she informs you that she’s sorry that she’s so busy serving a table of 12 and then lays her vengeance upon thee by walking away before you could even accept or refuse her apology?
Christine P.
Classificação do local: 3 Mesa, AZ
Just got appetizers, the nachos are not nearly as good as they used to be. They put a chili on them and it is just ok. The sampler is still really good. The boneless buffalo wings are still the best thing about Applebees. The new cookie desert is really good.