Mira Mesa Self Storage

My experience with these Dear Gentlemen was nothing short of exceptional. I believe I had My items stored there for at least a year during a very delicate and stressful time in My Life the Manager and assistants did nothing but work with Me and allowed Me the opportunity to stay current on My account payments. They called Me, emailed Me, You name it they stayed in touch with Me and even assisted Me when I needed a temporary larger unit in the interim. These Gentleman are all professional, courteous, faithful and extremely helpful. So if You want to be taken care of and always made to feel like Royalty, look no further You won’t be disappointed.

Excellent customer service. Moving into the unit, payments, moving out everything was seamless. I dealt with Stephen and he was great. Courteous and efficient, never had an issue or a wait, he goes above and beyond. The units are also clean and well kept. There is no temperature control though and it is uncomfortably hot, that would be my only complaint.

Great service very Friendly staff. Clean and easy also good price. Stephen very helpful and super nice. We recommend this location.

Staff was nice and courteous. Showed me the spaces available for storage and had me signing paperwork in a matter of minutes. Office was nice and clean. They offer you bottled water. I would recommend this place to anyone who needs storage!

I rented the unit in Mira Mesa self storage and I found the price very reasonable compare to other area storage facilities. They provide with the free truck for my moving with the driver. I used the storage for over 10 months and never had any problem. The facility is very clean and the staff specially Bill was very helpful and courteous. They always answer the phone promptly and are very help full. If I ever need the storage in San Diego area I will definitely use them again.

There are not enough good things to say about Mira Mesa Storage! They have been so courteous with me in helping sell my things in storage when I realised I was going to be overseas longer than expected. They always answered my emails right away, picked up the phone when I called from over seas and were always friendly when for some reason I missed a payment.
They guys really do take care of the facility and ensure customer satisfaction all the time on every aspect! More places need to be like them but for a real secure storage unit, don’t go anywhere else!
Jess

I really like this storage facility. Always clean and staff are very friendly and helpful. A little pricey but you get good service and a clean storage area plus, it’s really close to where I live. Highly recommend this location.

I had a great experience using Mira Mesa Self Storage. Love that all the units are on the ground level. I just moved out and the only time people could help me was first thing in the morning at 7 am. And they all showed up early, so it was really wonderful when Bill the manager let us in a little early. Checking out was an easy pain-​free process. I would recommend them to a friend.

Good price. Especially the first month, which is half off. Catryce is super nice and patient. She explained everything and showed me all the units I wanted to see. She never seemed bothered, just really friendly and engaging.

I have never had to rent a storage unit until end of 2013 I was running out of space in the bedroom and needed somewhere safe to keep my belongings. After doing some research online and reading reviews on Unilocal,I came across Mira Mesa Self Storage. I also chose this one because it was close to home and work which was very convenient. From the time I first signed in (November 2013) until the day i signed out (February 28 2015) the manager Bill Daniel and his staff has been great, helpful, and wonderful at customer service. They were always friendly and positive each time I came in to make a payment. As far as my storage unit (I had a small size), it was clean and provided enough room to keep my belongings safe. I also appreciate that if you did not pay your rent on your due date, they offered a 10 day grace period which was very courteous of the company to do. Each time I came in for a quick stop for payment, they always had free water bottles and a big bowl of candy at the desk… which came in handy and was a big plus :) Overall, a great experience with them, affordable monthly price (depending on the unit size), clean and well maintained. If I needed a storage unit to rent in the future, I would come back to this one. Thank You Mira Mesa Self Storage.

Pleasantly surprised by this facility.
–The manager Bill Daniel is a really great guy.
–Clean
–Organized
–efficient and very helpful staff. (wonderful people work here)
–safe.
–fair rates.
This business is in good hands.

I have to say that this place is great, just one thing that kind of bothered me when I called to make my payment because I forgot my information to pay online the gentlemen took my payment, said I would receive a confirmation email he did not tell me how much he was charging to my card nor did he tell me that there was a $ 2 fee for payments over the phone which I was not aware that there was one, I do not believe that I was charged last month. When I commented about the fee and asked that if I call in again please remind me that there is a fee and that if I pay on line there is no fee, he just said ok. To me that made me fee like he did not care that I paid the fee he could very simply of said that I could avoid paying the fee by going on line, not every good customer service right there. Great place nice guys just watch for that fee pay on line.
thks

These guys go the extra mile for you. Steve and Bill make sure customer service comes first. Place is always clean and it super easy to load and unload. I have used many storage spaces in my days and this one is top notch. HIGHLY RECOMMEND !!!

This is a great storage facility. I was here for the summer. When I first moved in, I was given a free moving truck which was incredibly helpful! Bill helped me through the entire process and he was great! They offer free bottles of water, which is much needed when you are moving in the heat.
BTW, they have the most legit candy bowl, EVER.
I would definitely recommend this place to anyone who needs an affordable storage space with great customer service.

Great service, clean, easy access.
My wife and I had arranged for a storage unit prior to our move from out of state. We arrived in California on a Sunday and were running late. Calling MMSS, we told them we were on our way. While we arrived just before closing, the Storage Consultant stayed after to ensure that we were checked in and able to unload some items from our truck.
We kept the storage unit for 3-​months, until we could move into our house. Every time we accessed the facility, it was clean and it seemed that they were always painting something to keep it up. Online payments and rental management makes it easy to pay and eventually terminate the rental.
On our last day, I stopped by the office to let them know we had moved out. Turns out I was one day over the move-​out date. Bill Daniel, the Manager, was understanding and didn’t charge for the extra day. Both Bill, and Jose who also works the office, were friendly and accommodating. We chose MMSS because of it’s convenient location and lucked into a great facility.

Great service! Bill is awesome and goes that extra mile to help you in any way he can. He not only offered me a ride in the company golf cart, he also offered to pull the moving cart back up the hill to my unit for me to make my move-​in easier. Steve is also helpful, he honored the lower price we found online. Only drawback is that there is no air conditioning in the storage units and it gets very hot in the summer.

Friendly stuff. Always kind and helpful. Clean storage units and affordable. Definitely recommend it.

Great service and very friendly. Clean and it feels very safe will recommend. Work with Tom great guy. free bottle water on the house!

I have had a rental unit with this business for 1 year. Clean, well maintained so far. No complaints. I recommend.

The day we walked in to the main office, the two people there were very kind and we joked around a bit. They were very nice and everything seemed to work out very smoothly.
The morning that they were supposed to drive their truck over to bring our storage, they didn’t show up. They told us that they would be here at 8am, my sisters and I (just the three of us) got up early to bring out all the boxes and furniture we needed to load so that it would be easier to put the stuff in the truck. We called them and apparently they had booked us for the wrong day.
THAT was okay, until the truck driver came. We didn’t expect him to help us load everything, or even need to since we didn’t have too much stuff, but he didn’t even bother asking to help. We were carrying furniture and boxes from the second floor and he just sat in his truck reading his newspapers. What a man. Maybe that isn’t his job to help us, but seriously? There’s three girls trying to load a truck with a high step, and one dolly. Thanks man.
We finished loading, he closed the truck door forgetting his dolly and just left for the storage place. We just took the dolly since we didn’t want to make a big deal about it. We drove over to the storage and once we got there, we saw that he was pulling out of the driveway in his other car. He had parked the truck in front of the storage room and had left.
The storage space was just what we needed, however, but it was inconvenient that it was all the way inside a hall (I don’t mind that though, since it works). The only downside of the actual storage place was that in the hall ways, they had turned on classical music that was really creepy and made us feel like we were in some insane asylum. Call us crazy, but that’s what it felt like.
Anyway, I don’t want to say that our review on this place resulted from one man’s indecency, but it did.
*just a heads up, the drive-​in and drive-​out are on the wrong sides.