Extra Space Storage

Superb customer service. Clean and easy access. Manager lives on site and is very friendly and helpful. Great prices. Good size spaces.

Really good storage unit. 10×10. Costed about 106 a month and first month was half off.

It is clean and units are easy to access. I rented the unit remotely with a phone call, as I was moving from Simi Valley. Sarah was extremely helpful, even about the area, and arranged for me to do the paperwork at an Extra Storage in Simi. I arrived on Sunday with a full truck load, and found the unit with a lock on it, and the office is closed on Sundays. Ten minutes and a phone call later, Mike was there to unlock it and we were in business. The cargo elevator is easy to operate and the dolly has always been inside. Very pleased.

5 stars for Mike’s superb customer service. Just awesome how he took car of me within 15mins. Quick, precise and a great experience doing business with him. Place is clean and has friendly staff. Will recommend to friends. I didn’t ask, but he even told me about a discount. Who does that!!! Well, MIKE DOES! Well done Mike! Keep doing great work Sir! Thank you.

I found this place on Unilocal and they definitely lived up to their 5 star rating! They couldn’t have been any easier to work with — helpful in every way possible, accommodating and sincerely interested in making the process as simple and easy as it could be. HIGHLY recommend!

Great value. It would be nice if there were trash bins inside the storage to conveniently throw away trash. Also, it would help if we were given the bathroom code. I Came here after hours so the office was closed so I couldn’t ask for the code and use the restroom. Another time the bathroom was locked due to a plumbing issue. Thats quite an inconvenience.

Mike and Sarah at Extra Space Storage are just GREAT! For the initial call, they were so helpful and pleasant! They gave us great advice on movers and the area. They follow-​up with us on our reservations and made us feel at ease! When we arrived, they were so welcoming and friendly! Our facility is very very clean and they could not be more helpful with our move-​in. What a great experience!

2.5 stars for Mike, 2.5 stars for Sarah.
So easygoing! Could they be any cooler? Real casual, laid-​back style, lots of jokes and smiles and extremely personable staff.
Sarah did my initial tour and showed me the grounds, the unit, how to work the cargo elevator, and also about the security lizard, Monty, I believe. Be sure to ask her about it :) Sarah is very thorough with her explanations and has a sense of humor (Thank God!).
Mike is the live-​in manager on the premises. I had the pleasure of meeting Mike during move-​in. We hit a brief (and I mean BRIEF) hitch, but Mike was able to rectify the situation instantly. He profusely kept apologizing, which was completely unnecessary, but definitely welcome! He did everything he could to make us happy while correcting the situation.
Extremely clear with all limitations and statutes regarding renting storage space at this location. Top-​notch service, friendly demeanor, quite honestly the COMPLETE package. I was taken care of from beginning to end, and with the same, consistent service and smile I received on day one.
HIGHLY, HIGHLY RECOMMEND taking your self-​storage needs to Mike and Sarah. I guarantee they will be taking the absolute best care of you!

The customer service at both location are great! Tom sent us to the Arjons location for more savings & Sara was another great employee answering all our needy questions. Thank you extra storage!!!

I’m the CEO of Tranzit Moving and Storage, Inc. I personally know how important it is to keep our customers belongings in a safe clean and well maintained Storage facility.
Sara and Mike are the best and it’s a pleasure to work with them. Every time we extremely need a storage locker they are always there to help. I have no words to express my heartfelt thanks to this guys.

About 2 years ago, I was on a hunt for a good-​size storage unit (for an affordable price). After some research, I found that Extra Space Storage offered the best deal around the area. I’ve been a happy customer since! Mike and the rest of the staff are very friendly and helpful. In the two years I’ve rented with them, I’ve only needed to drop by a handful of times, but each time, I am greeted with a smile. They remember my name and my daughter and always ask how we’re doing. This is impressive, considering the number of customers they have and a true testament to their fantastic service!

Place is clean. Transactions are fast and hassle free. Staff are great and personable!

I did my reservation online and the onsite manager got back to me immediately.
Facility is very clean and the employees are friendly.

Very convenient and friendly! Mike in the front office is a great guy. first month free and in and out quickly. I would recommend this location to anyone! Thanks Mike

I love Extra Space Storage, they are friendly and accommodating to the needs of their customers. Loved Mike and Sara!

Beware — this is a bait and switch deal, based on rapid rate increases from what they hook you on.
They were great signing in, and the facility is nice and clean. But I just received yet another notice that my rate is going up again. What I began paying in October 2011 has increased 30% in under two years. This is an unacceptable rate increase. Who else in this economy — other than health care insurers — has rate increases this large? So buyer beware — they’ll get you in for under $ 60, and then jack it up. Other than these greedy increases, they’ve been a fine storage facility. It’s too bad. When I get a chance to look around, I’ll move my business elsewhere.

Called from Colorado, about a month and a half before our move, and they were great. Mike and Christine were both awesome. They told me to wait until 4 weeks before the move and then they could confirm a space. I asked if there was any way to call to remind me and they did! Got me all set up, gave the correct directions and then called two days ahead of time to see how we were doing. So helpful and courteous. Looked the extra calls — so much personalized time with us. We’ll have stuff there until we move into our own place but I’m sure everything will be safe and secure. I am recommending them to everyone I talk to out here!

All I have to say, is that Bill is an excellent manager. He was very helpful and super nice when we rented a unit, so if you are looking for a storage facility with a top notch staff this is the place.

I’ve been a customer since August of 2010 and have had no problems with Extra Space Storage. Bill, the site manager, is very friendly and helpful. I would definitely recommend this place for all of your storage needs. Affordable prices and great benefits for referring friends.