Smashburger

FRAUD.
My review is about my experience AFTER the meal, not the food itself. The food was fine, consistent with what I’ve had at other locations.
However… I paid with a debit card… a full two weeks after my trip to Smashburger, a charge popped up on my account for «Little Caesar’s #1350» for $ 24. Long story short, after calling my bank to open a fraud case and their investigation, we learned that the owner of this Smashburger location either owns or used to own a Little Caesar’s restaurant, and to save himself some $$ simply carted his old credit card machines over to this restaurant, plugged them in and started using them without bothering to recode them. I’m leaving this review just as a warning to potential diners on what to expect from this location. If you’re going to visit them, I’d advise you to use cash. The bank said I was one of «several» account holders who had opened fraud cases on this Smashburger recently. They weren’t sure why a business owner would do that, or why they would wait 2 weeks go run charges, but didn’t appreciate the delayed billing or the fraudulent practice of billing charges under an obviously incorrect name.

Holy guacamole. The best burgerS I’ve had! I came for the black bean vegetarian burger which was awesome but eventually I caved in and tried their regular burgers. Out of this world. And the presentation is good enough to be in a fancy restaurant. Staff are really nice. Seating inside and out. $ 5 burgers? Knocked it out the park I’m surprised they’re not packed out the door

There’s nothing this place offers that I must come back and have. I ordered fried chicken buffalo sandwich and who can possible mess up a fried chicken sandwich? I could get better quality chicken for half the price at chick fil a. Dry dry dry. The ranch is this poor quality generic sauce that you can only hope it would moisturize the dry chicken sandwich. The shoe fries are fresh although once again I can get that at a super cheap fast food chain. Nothing here that says pay $ 14 for a meal.

Burgers are merely fine. All come in either regular or «big» size. You have bun and cheese options (gluten free for a fee — $ 1 extra), and you can add an egg, bacon, and substitute condiments.
The fries are shoestring. Not a fan. They have regular or their «Smash» fries with rosemary and herbs seasoning, sweet potato, and finally haystack (shoestring) onion rings. The Smash fries are ok but again, showstring fries are lame in my opinion.
Ordering is pretty quick but make sure they get your order right. I got a «Big» size and it wasn’t. My wife ordered extra onions and she didn’t get them. I did go in and ask for more onions and they gave them to us. I was 2/​3s through my burger before I realized, or my wife realized they were the same size.
Soda fountain with additional containers of regular and sweet tea. Outdoor seating is the afternoon early evening isn’t too bad when it becomes shaded but the tables are filthy. We ended up cleaning our own table with water from the soda fountain and used about a 2 inch stack of napkins.

I love the burgers and salads here.
However they have not had iced train several weeks! This is South Texas where iced tea is a staple.
I will not patronize this location again until this issue is resolved.
Pam R

I LOVE burgers and my first experience here was amazing. For this place to be «fast food» it was legit. The truffle fries were legit as well. I try to go to one everytime I am near one.

The only thing I really enjoy here are the Smash Fries, french fries with Parmesan and garlic and deliciousness. Other than that, nothing much impressive here. I’ve tried a few of the burgers and sandwiches, all of which are ok, just average. Today I tried the buffalo fries. They were COVERED in seasoned salt and a little bit of buffalo sauce, served with ranch. I wasn’t able to eat them because of the amount of salt. And I’m a person that salts everything. but this was too much.
Employees are always super nice and accommodating. Place is always pretty clean.

Maybe you have to go when they are busy to get good food? My smashfries had decent flavor but were cold as were my husband’s haystack onions. My chicken avocado club was OK but there wasn’t much avocado. I won’t be returning. I am more likely to go to Five Guys up the way as I have never had mediocre food there even when things are slow. Staff was friendly at least.

So, I have never been to a smashbuger but received a circular for their milkshakes and decided to give em a try. This location was terrible from the start! Our host according to the receipt was Joe, although it was a young girl behind the register who honestly looked like we were bothering her. She did not greet us and although I told her it was our first time at smashburger she still did not offer any information or suggestions… heck…at that point a friendly smile was out of the question. To make matters worse, they don’t have ice cream to make milk shakes. Seriously? How can you advertise a product that you are unable to provide? Anyway, we ended up ordering the buffalo smashburger with fries. Burger was «OK»…sloppy and not very impressive. This will be our only visit to this smashburger location #102. The owner should stop in every now and then to see what’s really going on. Hopefully put an end to the guys in the back talking to the girls in the front about her ass.

Came here to eat got here a little after 9:00pm and once we came in they locked up and started shutting down when they are suppose to be opened until 10:00pm. Other than that the staff was nice and friendly and the food was good.

Ate there yesterday. Best burger here. I had the avocado club with the onion haystacks. Soooo yummy

One of my favorite burgers, even if it’s a chain. For starters, the menu on the wall clearly explains everything. Smash fries, with rosemary and olive oil, are amazingly good and I’ve even considered just going in for them. Restaurant staff is friendly and the joint itself is kept extremely clean. Now, back to that burger. It’s seasoned and cooked perfectly every time, the egg bun is a nice change, the the lettuce and tomatoes are always crisp and fresh. It’s on par with the best burgers in town! There’s an outdoor dining area which catches the sun just right because the restaurant is at the end of the lot.
I’ve been to this Smashburger about four or five times and each has won me over more and more. I still regard Freddy’s as the best chain burger, but it’s a different style, so the two can only be comparable in quality, not taste or preparation. While you’re here, try the Oreo mint milkshake too, it’s boss. Everything here is done incredibly well, even if it is a little pricey, at least I get the feeling I’m paying for a quality meal!

FIRE.
Simply put, this is one of my favorite burgers on the go. Their meat is SOOOO DAAAAAMN GOOOOOOOOD… pause. The make your own option? BRUHHHHHH. The sweet potato fries is up there with McDonald’s for greatest of all time. Service is usually awesome.
If you haven’t eaten here… wake up.

Surprisingly friendly and helpful staff, perfectly seasoned burger with fresh fixings, sweet potato fries were awesome and the shakes are exactly how they should be… even in a chilled glass. For a fast food type place the feel is great and food is worth a visit!

From CA I wanted to try other burger places. Had a chance to try Smash Burger and didn’t like it. I had a Cheeseburger, fry and a Butter Finger shake. The price $ 10.00 for that it’s not worth it. However, the Shake was good. The burger wasn’t anything special. I won’t go back!!!

Burger was mediocore. Nothing special about the flavor of burgers. We walked in, & no other customers were inside, however all the cooks & employees were goofing off in the eatting area. This place was filthy! The walls, the seats, the soda machine, etc. I can’t imagine what the kitchen looked like. Who ever owns this franchise should be embarrassed. I never complain, but this was horrible.

Great quality burgers, and great customer service! If you want up scale fast food then this is a good choice! Try the smashfries!

The staff was very friendly, and the food is awesome, I love the crispy chicken cobb salad w/​smash fries yum!

Black and Bleu Burger is really good with the Smash Fries, but $ 4.29 for a thin Butterfinger Shake not cool. Better go across the street to Freddy’s for a concrete if you like them thick!
Overall, the food has flavor, was cooked the way I liked it and was hot and fresh. Other than the shake screw up, I would come back and try again.

Sean served up fast & delicious chicken & beef burgers with guacamole & sauce — have eaten there a few times — always great food, never disappointed, friendly place. Taste of water not the best.