Pier 49 Pizza

Not the best but not the worst. Salad was mediocre and pizza arrived cold. Re-​heated it and it was fine but not thrilled about it. Super cheap though, that’s the only good thing really.

Worst customer service ever. The first time my boyfriend and I tried to order a pizza, we called at 7:40 and the phone rang and rang with no answer. We tried several times between 7:40 — 8:00 with no luck. Googled the hours and they closed at 9. Thought it was strange but we love Pier 49 so we decided to drive down and just order it in person. We arrived at 8:10 and the lights were on but the doors were locked. There were 2 – 3 workers in there who did not look up even though I was trying to get in. They closed over an hour earlier than their posted time and completely ignored me. At least answer the phone if you’re there and tell me you’re closed because of slow business. Instead I drive downtown thinking they were open. The second and third time we called the guy on the other end of the phone was extremely rude. He asked how he could help me and when I said I would like to place a pick up order he literally yelled back «WHAT DO YOU WANT!» He had an accent so I didn’t know if I was misinterpreting his tone of voice. He was rude throughout the whole conversation and when I picked up the pizza him (register guy) and the cook were very unwelcoming and rude. I’m not one to be offended or go out of my way to leave bad reviews but this place is awful. The only reason I have come more than once is because I fell in love with the pizza in St. George and this was the closest to my house. Unfortunately I will probably not be coming back!

I tried their pizza and loved it! I also had there Chicken Caesar and it was great as well. However, I have tried 3 different times since to order from them and no one ever answers their phone. I got through once and asked a question and they were so rude! I then figured to ignore it and got everyone’s order and called back. Again… no answer. All calls were when they were «supposed» to be open, and all calls went unanswered. I took my money somewhere else, which is a shame because they really do have good pizza. If they had better customer service they would be making tons more money since I am not the only one that has experienced this issue.

Hard to find good sourdough pizza. The crust makes the pizza!
Don’t go for the ambience, go for the pizza, or do carryout/​delivery.

Just a note about the downtown SLC location: No Sub Sandwiches. Would have been nice to have that up on the website.

After years and years, of being a familiar guest, you’d think the staff would be friendly… But no! At least the pizza is good. I’ll be back, but damn. Custumer service would go a long way in having a successful business.

Pier 49 makes for great delivery! They have no delivery minimum and a fee of less than $ 2 for delivery. Plus their food is yummy! Love the lunch specials. Highly recommended. :)

Eh, the guys who work here are really great, but it takes them WAY TOO LONG to do a pizza. I came for lunch twice, both times getting a pretty basic pizza, and I easily waited a half hour for the pizza. Understand that sourdough pizza is naturally a thicker crust (I didn’t know this and I am a thin crust lover) so if you don’t like thick crust, you probably won’t enjoy it. I thought the crusts flavor was pretty good, just way too thick for my liking. It’s also very oily! I know plenty of people who like their pizzas running with grease, but I’m not one of them, so I didn’t like that. For the right person, this place would be perfect, unfortunately I am not one of those people.

Packed at lunch! Order your goods and get to steppin’ because you’ll have a hard time finding seats. Service was ok. The food is pizza, with a special combo of 2 slices and a drink for ~$ 7. Not bad, and that’s where the 3 stars come from.
Other than that, the food is good but nothing too crazy… soo… nothing really much to say… ok, bye!

I went yesterday and had their 49’ers special I.e. double pepperoni personal size, and a soda.
I wasn’t expecting too much, and received what I was expecting. The pizza was hot, fresh, and just the right size. The pepperoni however was definitely not doubled up.
The cashier was «family» apparently. Not chipper, but not offensive by any means.
They appeared to have good lunch specials, which is probably about the limit of their repertoire.
I didn’t encounter the bathroom issue others did, but I don’t doubt it.
Fair, but not a repeatable experience, except for lunch.

My office ordered a bunch of pizzas today for a celebration. Unfortunately I bit into a piece and found a mangled staple in the crust. Don’t think I’ll be eating pizza for awhile or ever recommending this place.

Worst service ever. My husband and I waited for over fifteen minutes before any staff emerged from the back of the restaurant to take our order. I wouldn’t have been so annoyed but there is an obnoxiously loud alarm that goes off every time the door opens. A small child kept going back into the kitchen which isn’t safe or sanitary.
They pizza is consistently good. The location closer to our house recently closed which sucks because the service there was awesome.
The wings were so tiny, like ridiculously small.

We had been huge fans of the Sugarhouse location, but were very disappointed when it closed about 6 months ago. Since we are moving later this month, we wanted one last Pier 49 hurrah and went downtown for dinner last night. It was certainly not one of our better dinners out.
The guy working at the counter (who told us that his family owned that location) was a total ass. My husband ordered the Ghirardelli, but pronounced it Gear-​ardelli. This man corrected him that it is Jeer-​ardelli. Oh, pardon us.
We got our cups and headed to the soda fountain. At the Sugarhouse location, they had Apple Beer. This location did not have it, so no big deal; I went with iced tea (though it was chemically-​enhanced Nestea, not freshly brewed), but my husband asked about the Apple Beer. The lovely man who took our order wordlessly pointed at individual bottles of it behind the counter and walked away. Cool manners, dude.
This pizza was not like the pizza at the Sugarhouse location; it was greasy and slimy. Our favorite thing about Pier 49 was that it was never greasy– you didn’t feel disgusting when you were done eating it. I don’t know if it is the sourdough crust or what, but it had always been a taste treat to us. This wasn’t anything special.
Also, I saw some signs that there was no public restroom, but thought that meant for non-​customers. Halfway through our dinner, my husband asked about the restroom and was told it was across the street at the Gallivan Center. I don’t believe I have ever been to a restaurant that didn’t have a restroom. I think if people are going to choose to pay money to eat at your establishment, the least you can do is provide a restroom.
Meh. I’ve experienced better. Overall, not the worst experience, but we would not come back. We had high expectations because of the Sugarhouse location, but the pizza wasn’t what we had been hoping for and the man who was working was a complete asshat.

Love this place!
Utahans typically recommend the pie pizzeria but in my opinion Pier 49 is SO much better! Their pizza is prepared on sourdough bread which gives a totally unique flavor.
The Little Italy is an amazing pizza made with a white Alfredo sauce and tons of toppings. It has a little spice to it, so those of you that enjoy some kick will love it!
If you’re in the neighborhood around lunchtime they do individual slices, otherwise you’ll be ordering a whole pizza.
Their salads aren’t the best; mostly iceberg lettuce and ranch so I’d recommend going elsewhere for your greens.
The only downside to this place is the staff. They’re rude and they suck.

Great stuff, the pizza is decently priced (we did the lunch special). Great Pizza! The sourdough crust is such a great touch, very authentic. Great stuff. The pizza is delicious, being from the SF Bay Area the names of the pizza and the ambiance reminded me of the great tourists sites.
The guy working there didn’t seem to happy, but other than that it was a great experience– makes me excited to go back to visit!!!

Order a personal pan. Its much better than by the slice! Awesome little place!

Good sourdough pizza. Nice and quick for a lunch spot.

Very friendly staff and great sourdough pizza as well.