MHM Urgent Care

I had an issue with a piercing that I was hoping to get an injection for (into my ear cartilage), so I called and asked if they could do this type of procedure. I guess it was my mistake I trusted the woman who answered the phone because once I got into the exam room, this was a no-​go. The tech who took my vitals was extremely rude and unfriendly; she did not seem to care about her job. She kept cutting me off and treated me like an idiot when I told her my ultimate goal was to keep the piercing in (obviously). Then, without even asking a medical professional like a doctor or nurse, tells me they cannot give an injection in my ear cartilage. I told her I had called earlier, but these people have no communication or sense it seems like. I felt a little better when the doctor came in and gave me oral steroids. She was the saving grace for this still low review because she actually wanted to help. I definitely will not come back due to the incompetency of their staff.