MHM Urgent Care Lakeview

Very disappointed. They ordered Lab Tests through a Laboratory that is not covered by my insurance, even though I had submitted my insurance to them. The end result is I’m out $ 400 because I assumed they would check my insurance on the Lab Test. When I called them about the Lab’s charges, they said tough luck, and mentioned some form I signed that said I would pay for the services they ordered. If they had told me that they were ordering lab tests from a non-​network lab, I would not have signed the form. Buyer beware.

My go to urgent care! Love that you can make an appointment online or just walk in — I’ve never had to wait long and I’ve been diagnosed properly and gotten relief every time I’ve gone. Also a plus that a Walgreens pharmacy is next door — so it’s like a one stop shop! Very clean and thorough! I rather go here than my PCP honestly!

MHM Urgent Care is not the only urgent care facility in Lakeview, however, they may have been the first. In fact, there is a newer urgent care facility on Harrison Avenue that is much closer to my home. But MHM Urgent Care has earned my business and as long as things remain status quo, this is my go to spot.
I have been to this Urgent Care for multiple sinus infections, allergies, pink eye, severe colds and for debris in my eye. The waiting room is very large and accommodating but I have never seen it totally packed, even at the height of flu season. The receptionists are all polite, which is a good thing, as the last thing any business needs is a rude receptionist, especially when you are not feeling well and they are collecting a co-​pay. But I digress, as the receptionists are all top notch.
The actual examination rooms in «the back» are small but very clean, as is the entire facility (clean that is, not small). On every single visit, I have been examined and treated by Dr. Granville Morse III. I’m pretty sure he is a NOLA native and I do know that he received his medical degree from Louisiana State University School of Medicine in New Orleans and has been in practice for over a decade.
His bedside manner is very comforting and I have never felt rushed, even when there were several people waiting to be seen. I totally appreciate his willingness to give a steroid injection and B-​12 injection to quickly get me back on my feet while my body was fighting a severe sinus infection. HIs prescribed steroid sinus inhaler, along with an antibiotic pill has always knocked out even the worse sinus infections.
Conveniently located at the intersection of Robert E. Lee & West End Blvd, this location is easy to access from Lakeview, or Metairie. There is also Walgreen’s and Robert’s Food Store in the same parking lot so that you can get any meds or sundries you may need before you go home to rest and medicate.
If you are ever in the need for an Urgent Care, which I hope you don’t, you can put your trust in MHM Urgent care and Dr, Morse.

Scratched eye, the pain is intense and I’m not sure I didn’t do some real damage, my insurance-​assigned doctor won’t see me for eye injury but I don’t have time to find an ophthalmologist before offices close on Friday.
A friend takes me in Saturday morning and I’m seen within 10 minutes. I’m impressed that they take me to a vision chart first and then I’m seated and in the room is a box with the label «eye tray.» Apparently I’m one of many with eye injuries and this is old hat to them. Numbing drops, dye tot he eye, viewing under UV light. Superficial scratch apparent, corneas heal fast, a prescription for antibiotic drops, and order to see an ophthalmologist on Monday as a follow-​up.
Then I went to the Walgreens next door and they said that wih insurance the drops would be $ 136. What?! I go back to the clinic and ask for something less expensive — she goes back to check and comes back with samples that will expire soon to get me through. Win-​win!
So, I give five stars for: timeliness, courteousness and competence of all staff, ability to diagnose, and saving me a bucketload of money. I’ve been to other Urgent Care clinics and they were nightmares for various reasons, including billing, so hopefully those problems don’t happen at all here. (They checked my insurance and had me pay an expected amount I’ll be charged.)

Front staff very nice. Waited two hours to see the Doc. because she was doing a proceedure… tried to be patient but it would have been nice if they kept you informed on the wait time instead of stuffing you in a room in the back!

In and out less then a hour and the doctor was great. They ran my insurance for me and I had no copay! Wonderful friendly staff.

Competely disappointed in the care and service! I was told a 4^th day burn that was inflamed, looked good and was healing. I worked 10 hours, waited an hour to be given a cream that should be available over the counter.

Great office. Unbelievably nice staff. I take my kids here more than their regular Dr. I’ve never had to wait very long at all.

Absolutely wonderful! They saw my children 2 minutes before they closed on a friday night. My son was in so much pain from his ear infection they gave him numbing drops at the office. Everyone was very friendly and attentive. The office is clean, my visit was fast and my prescriptions were easy to fill next door. I kinda don’t want too many people to know about this place so it can be all mine!

I’m never in a good mood when I make a trip to the Urgent Care (is anybody?), so the slightest grievance pushes the errand over into hellish territory. I’ve hit up Urgent Cares in the CBD and on Magazine Street, but this one is the BEST. Why? Let me tell you.
1. I went in on a Saturday afternoon. NOBODY else was there. NO wait time. NO unruly children. NO annoyances except for the very itchy rash that brought me there in the first place.
1a. Ample free parking!
2. It’s right next to a Goodwill! Hello, after-​doctor shopping.
3. My co-​pay was a reasonable $ 55.
4. The nurse was really nice and the doctor didn’t judge me for thinking my groin-​area rash was an STD*
5. The clinic is NEXT DOOR to a Walgreens. The doctor e-​filed my prescription with the pharmacy before I even left the office, and it was ready 10 minutes later.