New Orleans Urgent Care

The woman at the front desk was very rude… She didn’t even give me a chance to get ahold of my mother to get her insurance info. She talked as if she doubted that I had insurance and like I was a joke. I have a broken foot. They turned me away unless i was willing to pay $ 150 up front plus xrays even though I have insurance and it was only going to take a few minutes to get the information. I’ve never dealt with such rude people before even getting seen. So unfortunately now I’m stuck going to the ER instead because at least they’re not going to rush me to pay out of pocket when I have insurance. What an impatient jerk that woman was! Makes me miss the doctors back home in New England.

IMPRESSIVE!!! My husband and I were visiting New Orleans from California. During our visit my husband came down with a chest infection, probably the worst he’s ever had. We walked over to the urgent care from our hotel and right away where impressed by the cleanliness and the staff was friendly and welcoming. There was hardly any wait time at all, they got us back right away and start attending to my husband. Everyone that we saw were extremely nice and thorough. The doctor came in and treated my husband and really listened to his complaints and gave him prescriptions that helped him get better extremely quick because we were flying home the following day. We thank you because we were actually able to enjoy the rest of our time in New Orleans because he was feeling so much better. What’s even more IMPRESSIVE… they called my husband after we were back home in CA to make sure he was feeling better. I 100% recommend this Urgent Care!!!

This was my second visit to this location. It is a very clean clinic and the people are nice. Quick service and very attentive.

I’ve found this place very convenient I happen to live in the city and the hospital is a pain in the ass. This place was great! The wait time is always next to none! And the service is great!

Had a fall, needed x-​ray. The folks were friendly, the clinic was clean, in and out in under an hour. Would recommend for minor stuff that doesn’t require full ED services at Tulane.

Hold on to your wallet and read every line of fine print… We ALWAYS pay our doctors visits in cash, in full, at time of service. We do this specifically so that we don’t get double billed, have radiologists that we’ve never seen, or lab’s sending bills for stuff that we never authorized or services that were never preformed.
We went to Urgent Care a couple times for severe colds/​flu symptoms, had a routine exam and received prescriptions, NOTHING extra. We paid the amount we were told IN CASH, self pay, no insurance to confuse the issue. 6 Months later we get a statement that we owe $ 81 more on each of our visits, no explanations, no description of services rendered, NOTHING. Then we start getting calls from the collection agency.
IF the bill had been $ 206 WE WOULD HAVE PAID $ 206 in CASH, at the time of our visit. Apparently they lie to their customers and play this game, this is why I don’t trust the health care system. and ALWAYS pay my total bill in cash at the time of service. but the way they play that doesn’t matter, you still owe more.

After 4 days of amazing Jazz Fest activities my husband confesses that he’s been in major discomfort because of a aggravated tail bone.
After consulting his Dr. Back home we were told to head to an ER or Urgent care facility. This office just happened to be right near our hotel, so off we went.
Upon entering the offices you could tell it was very professional, very neat and welcoming. There were about 5 other patients in the reception area. The woman at reception was on the phone when we entered, but that didn’t stop her from making eye contact (with a smile) that let us know she was acknowledging us.
She then then greeted us, took information and gave us paperwork. When we asked about how much wait time to expect, she said about 30 minutes and was right on the money.
The intake nurse was incredibly kind, funny and professional. We were then told the Nurse Practitioner would be with us momentarily. A few minutes later he arrived.
We discovered that my husband needed to have an in-​office procedure to alleviate the pressure on his tail bone. (I’ll left for this part .)
All I can tell you is that the procedure involved needles and a scalpel. The procedure went really well and my husband was doing much better.
I don’t normally write reviews but this care facility deserves it.
We are from New England where we have some of the best medical care on the planet and this office was absolutely top notch.
I will absolutely add their number to my contacts list fort next visit to New Orleans.

One Friday night, my fiancé and I were enjoying a bourbon on our couch in Boston following a particularly long week — wedding planning stress was getting us down, the snowiest winter of all time had seemingly come to a close only to kick up flurries that evening, and all-​in-​all, we were just burnt out. So, being the responsible adults we are, we looked at our bourbon, looked at the snow, looked at each other, and booked a flight the next morning for a spontaneous getaway to The Big Easy.
We arrived on Saturday night and promptly took advantage of the electric, eccentric atmosphere one can only find in NOLA. If my Unilocal bio isn’t enough of a hint, we’re very into the food and drink scene, so finally having a chance to taste real creole food and experience an authentic hurricane was priority número uno on our list. A leisurely brunch on Sunday, followed by jazz-​hopping and sight-​seeing was simply perfect.
Perfect, that is, until I started feeling really «off» around 7pm on Sunday night. And by «off» I mean, «spent the next 15 hours violently (and accurately!) recreating that one particular scene from the Exorcist.»
Due to fly home late Monday afternoon, I was completely panicked when, at 10am, I had absolutely nothing left to give the porcelain gods and was still demonically retching every five minutes. Our hotel directed us to New Orleans Urgent Care — French Quarter and let me tell you, at that point I would have sold my soul to the devil himself to make it stop… yet somehow I was blessed enough to find several angels who not only did everything they could to help me medically, but who also held my hand and managed to make me laugh while doing so. NP Becnel, who was the one examining me, reported back with the results of my blood work promptly and informatively, and even went so far as to write me a note to the airline asking them to accommodate any travel changes because I was too sick to fly.
I really don’t have words to express how thankful I am to the staff here for taking care of me during what was, without a doubt, one of the scariest episodes of my life. Everyone was kind, caring and completely professional, but two staff members went over and above to make me as comfortable as possible while determining a course of action and then administering it with care. I work in the health-​care field, and Anna and Felicia are truly an asset to their profession. They checked on me constantly, told me to «let it all out, girl» when I was desperately apologizing for dry-​heaving into a plastic sack, and told me stories and jokes as I lay on the table with an IV stuck in my arm. Anna did an amazing job keeping both me and my fiancé calm, and also managed to assuage my Catholic guilt that I had somehow brought this upon myself by saying that there was no way that those 15+ hours of hell was the result of a few hurricanes — and, as my blood work showed, she was right.
You’d think after contracting a horrifying case of food poisoning, I would be in no rush to return to New Orleans… but knowing that New Orleans Urgent Care — French Quarter is around, I’ll be back to chow down again with nary a worry. Thank you, thank you, thank you to the staff for taking a terrible event and turning it into a (now, a week later) good story. Y’all are the best!

Very impressed with the facility and staff all the way around. I’m a business traveler who became very ill last week and needed to be seen immediately with I thought was the onset of the flu. I went to the clinic and was seen within 10 minutes which I thought was very fast for a walk-​in clinic. The front desk and all medical staff were very professional and they had all the latest tools and technology available to quickly test and diagnose and provide an immediate treatment plan. They tested for the flu and got results within minutes. They don’t dispense RX’s there, but that’s Ok, there are several pharmacies close-​by. Very impressed all the way around and so glad they were there to help me out get treatment for this illness which can be very severe if not treated immediately. By the way, they even made a follow-​up call a couple days later to check on my status and ensure I was improving. This was an unexpected pleasant surprise.

I had a great experience at the French Quarter Urgent Care. Everyone who works there is very friendly and helpful! The whole office is very clean and bright.
I was able to see Dr. Wolf right away, she addressed all my needs and went above and beyond.
I highly recommend this urgent care!

My wife and I were recently tourists from California visiting New Orleans, when my wife got a sharp piece of wire stuck in her throat. We went to the New Orleans Urgent Care clinic, where she was treated by Nurse Practitioner Becnel. He was caring and professional. He recognized that this was a life-​threatening emergency, and he called an ambulance to take her to Ochsner Hospital where there were throat specialists available. She underwent emergency surgery on her neck there. We really appreciated the excellent care we received at New Orleans Urgent Care.

The girl at the front desk was on the phone, I understand that she was busy but she could have at least acknowledged my presence. I was the only one in the waiting area, it took them 30 minutes to finally see me. I pretty much knew I had a sinus infection, I have bad allergies and about twice a year I go to the doctor and they usually give me a shot. I explained to both the nurse and doctor how severe my allergies are. The doctor then tested me for strep throat (which I knew would be negative) and she just told me to take Tylenol because it was a «summer cold» and needed to run it’s course.
$ 35 for Tylenol???
I would never go back and I would not recommend this Urgent Care.

This review is based on my experience at the New Orleans Urgent Care on Decatur Street. I fell off a bike on a tour of the French Quarter and had to have 19 stitches. I was skeptical about going to a facility in the Quarter, but I was bleeding profusely and needed immediate attention. I can not write strongly enough how impressed I was with the new facility and the staff. Dr. Wolf was excellent and her assistant, Marco, comforted me and was incredibly helpful to me and my daughter-​in-​law, who was at my side. I am so appreciative of the help and wonderful medical care they gave me. I am home now and wanted all tourists to know about this beautiful facility.

Walked right in and was impressed from the get go. The Receptionist smiled and greeted me with concern and sincerity, acting like a human rather than the typical robotic idiot that one usually finds in NOLA. Asked how I was feeling and welcomed me which made me feel better immediately. Asked a few necessary questions and then told me I would be seen immediately. I didn’t even sit down before someone was there to take me to an exam room. The place was clean and fresh. You could eat off the floor it looked that clean. It was airy, sunny and they really captured the charm if the Quarter. I was impressed. Next came a nurse who took vitals, etc, asked more questions making sure I was comfortable. The room was nice, had a TV with local news on and I waited no more than a minute before the doctor (NP) came in. She was thorough, kind, intelligent, and asked the right questions. I got my shot, my script, and everything was explained to me in detail. They went over all my care instructions thoroughly and offered instructions on what to do if this or that happened. I felt completely taken care of with this group. My boyfriend even had a long friendly chat with the security guard out front who proved to be funny and very friendly. Parking was not bad, just around the corner with a lot of options, good food everywhere if a snack would have been in order and well, it’s the French Quarter.
I typically complain about the customer service one gets in NOLA but this group is amazing. It’s refreshing to be treated professionally and it makes all the difference in the world to me. First impressions are everything. So long as this group maintains high standards of excellent care, keeps their new place spotless and freshly painted, and keeps a rocking friendly and professional staff on board, they will blow away the competition.
PS I called around to three other Urgent Care closer to my home and the way they spoke to me on the phone was enough to turn me off. Good God, if people could hear themselves over the phone!
New Orleans Urgent Care in French Quarter is A++++++++++++++

Good staffing. We had an emergency and they took good care of us. Close to casino. Walking distance. Clean and efficient