Urgent Care MD

The best Urgent Care I’ve ever been to!
+Super friendly, helpful staff — especially the receptionist and Dr (Kristen?)
+The entire facility was sparkling clean.
+Reasonable wait time in both the lobby and in the exam room.
+Did not «break the bank».
+Solid referral to an ENT specialist for a completely different issue.
I will, without hesitation, drive out to Lakeview from Uptown to come here again when I’m not well just so I can have peace of mind.

DO NOT GO HERE
I asked them to resend another prescription to my pharmacy as my original was stolen out of my vehicle. They told me my insurance wouldn’t cover it, never looked up my personal information or the medication, and then with an extremely poor attitude hung up on me.
Spend your $$ somewhere else that is actually concerned about the well being of their patients.

I am sure this Urgent Care has the potential to be an excellent facility. The issue I had came from the nurse practitioner I saw, Bryan. No one goes to an urgent care for fun and most patients are scared and unsure of what is going on and he was very abrasive and overbearing and did not make me feel comfortable. I interrupted him while he was speaking to explain my symptoms better for him and he responded with «can I finish?» in a rude tone. He also used poor grammar which personally does not make me confident in someone’s education. I know that nurse practitioners go through extensive education and I trust their opinions but maybe you should change the name of the practice if I am not going to see an MD.

Showed up at 8. Seen 5 minutes later. Out the door and home in bed with prescriptions and a shot to reduce throat swelling all within an hour. Very clean, very nice people. Great experience.

Super clean
Super friendly
Super fast
Will use again for future needs
Nice place and great location

What I don’t understand is why your website, Unilocal,the sign on your door and even when you call your number says you open at 8 am Monday through Friday. Which in fact is not true! I waited until about 8:15 and I even called to see if anyone was inside and nothing. You should really update your hours of operation. Got some false advertisement.

I went to this urgent care in Lakeview twice in the past 2 years and I couldn’t have asked for better medical attention. Both times I had injuries that couldn’t wait to be treated but I didn’t want to go to the emergency room. The first time I went was in October 2013 when I had a bad dog bite to my hand and I was bleeding like crazy. I was just there a few days ago (March 2015) and was seen for a possible torn ACL. Bryan Krieger treated me both times when I was in a lot of pain and he was wonderful! The experience was above & beyond the care you get in an average doctor’s office where you have waited weeks just to get an appointment. The office is spotless and the staff are friendly and competent. They are open early too! I highly recommend this urgent care facility.

I have been to this Urgent Care MD on two different occasions. The office is very clean and inviting. On both visits I was immediately greeted by the receptionist. I was called back within minutes, evaluated my the nurse, and was seen by the doctor shortly after. I especially appreciate the staff’s efficiency because other doctors’ offices tend to have significant waiting times. The nurses and doctor are very professional and knowledgeable. Highly recommended.

If I could give 10 stars I would. I’ve been here twice before. Once for myself and once for a physical for my son.
This time it was for me again. I got a pedicure 2 days ago and the chick practically butchered my big toes. She yanked, not clipped, skin and meat from the sides of the nail. I was bleeding and in so much pain! After whining and crying for two days I finally decided to get it checked. I would literally make my husband check it with a flashlight and magnifying glass to make sure I didn’t have gangrene and that it wasn’t going to fall off. (I’m a tad dramatic but that’s a different issue)
We get there right at 7 because I obviously can’t read signs to know they were closing.
They are shutting all the lights off and I ask if they’re closed. Lol, poor girls tried so hard not to give me the «no shit» look. I told them I would come back in the morning and the doc said «no, no. What’s up?» He takes me to a room as I explain, he looks, then tells me my toe is traumatized and to take 3 ibuprofen and come back if it doesn’t get better. Well my husband was right, it didn’t need to be amputated due to gangrene.
I thank him for saving my life and walk to the front counter to give my insurance info and copay and guess what …
They waived me off and said don’t worry about it and have a great night!
Now I was literally there for 2-​/​12 minutes but he could have taken advantage of me and my insurance but he didn’t. He was an honest doctor and a good person doing a deed for a patient. Not a money grubber doing a deed for his business.
See why I love this place so much?
If you ever find yourself in need of urgent care, do not hesitate to come here. This place is hands down The Best!!!
From the cleanliness, to the girls in front, to the doctors, I could go on and on.
Dr. Dennis is the man!!!
:))

I went to this urgent care during my lunch break from work. I was feeling terrible, and they made what can be a pretty awful experience into a really great one! The waiting room is so nice, I wouldn’t mind waiting, but I didn’t even have to wait… I was seen within 5 minutes of arriving (I printed and filled out the paperwork before I went). The nurse was nice, personable, and comforting. I saw a female doctor, who was so great. She diagnosed me quickly (hand, foot and mouth… ugh!), and made sure I got some ibuprofen to bring down my fever immediately. They even called to check on me two days later. I got better service here than I have ever received at my primary care physician. Very impressed!

I got into a pretty gnarly car wreck on a Friday night and was too stubborn to go to the hospital. The next morning it was pretty obvious that I should have been checked out by someone (that and my parents insisted). I had a friend drive me to the new Urgent Care in my Lakeview neighborhood. This was a lovely facility with an extremely helpful staff. The waiting room was welcoming with a children’s area, two separate TVs, numerous magazines, and a coffee and water station. There were only two patients when I went in but I was seen in a timely manner, and immediately taken care of. They called my prescription into the pharmacy down the street and even made a follow up call the next day to see how I was feeling. I appreciated the level of service and care that I received at this facility and will be back with any other medical needs I have in the future. What a great addition to the neighborhood!