Domino’s Pizza

I’ve been ordering from this location for months without issue, and then tonight I try to order and I click the cash option at checkout, only to be told that my order exceeds the $ 9 cash limit for the store. What the actual f*ck?! Who delivers anything for less than $ 10? This is absolutely ridiculous. Never again.

I have NEVER had a bad experience with this Domino’s location and I’ve ordered from this location plenty. My attitude goes like this: «hey im ordering cheap pizza… might just have some drama…» and I never have drama. They’ve always gotten my order right and the delivery people are always super nice. I mean, you can’t beat the price either. One time I ordered and they called me to tell me that they were out of one of the ingredients… I asked for a substitution and he said since it was an Artisnal pizza he wasnt supposed to, but he would. So I dont know who yall encountered there but the people I have encountered are cool. Now, Im writing this immediately after ordering and there is a 50% off special running now, so as usual my attitude is «hey im ordering cheap pizza… might just have some drama…» and I may eat my words but if there are issues it wont keep me from ordering there again because their track record is stellar. Thanks Franklin Domino’s!
— – UPDATE — –
2 large pizzas arrived right after I hit the post button… they were early… ALL 5 STARS STAY RIGHT WHERE THEY ARE AND I’D GIVE A 6TH IF I COULD… and the delivery guy was friendly! I told him I just Unilocaled how great they were and that some people said rude things and his attitude? «Well you know sometimes we get backed up and we deserve it but you ordered at a good time and we right around the corner». HUMILITY… it goes a long way! Thank you Franklin Domino’s…now its time to stuff my face.

I have ordered pizza every Sunday night for the past 4 months from this Domino’s. Two Sundays ago after waiting for the delivery guy about 20 minutes, a young lady called and said we are short drivers — can you come pick it up? I said yes — and the pizza was OK but no longer hot. Last Sunday, I ordered online. When the online tracker said the driver had left with my pizza, I went out to the front porch to wait as I normally do. When a full 40 minutes had passed and he hadn’t arrived, I called the store. The young lady on the phone said — we are short drivers and yes he has your pizza in the car but he has a lot of addresses to deliver to ! I said don’t you think the pizza will be cold by now? Her reply — probably! So I continued to wait another 20 minutes — now one full hour since my pizza left the store! I called back and spoke with the manager. He was very rude, we are short drivers and this is the best I can do is to tell you to keep waiting — then commenting that they just simply do not have time to call the customers and ask if they want to pick it up when the driver is overloaded! I ask him to remake it and said I am on my way to pick it up (I live 5 blocks from the store). When I arrived there was about a 5 minute wait for the pizza, but, the manager then refused to honor the 50% off online special price — because — get this — I reordered over the phone and not online!!! I told him — I did order online 2 hours ago — waited over an hour for delivery that never came and that is why I am standing in front of you now! He really just did not care. He did give me 20% off but only after I ask for the corporate number to complain! Domino’s you have lost a customer that spent a solid $ 50 every single Sunday evening! How many of us can you afford to lose? Get a manager that cares a little more about customer service before you are out of business at this location.

There is nothing positive to say about this Dominoes. Basically your better off going hungry and if you do decide to make the call, you MUST speak 9^th Ward or you will not be able to communicate with the person who answers.

Very Good

It’s fine as far as dominos goes. Delivery is generally quick for the Marigny unless it’s a Friday or Saturday night. Delivery people are always friendly.
It’s a million times easer to order online rather than call the order in, plus you can watch the pizza tracker app on their web page. Make sure you click on the reggae/​Caribbean theme when you are using the tracker.