The Mat lll

Fine for self-​service (except for long lines and line-​jumpers, especially for dryers), but beware of drop off! I’ve had things go missing, things appear that weren’t mine, clothes that mildewed because they were not really dried, and the laundry bag cord cut instead of untied. Unfortunately, I have not recently found a good place.

This place is horrible… Ever since the moved from the first avenue location and hiked up their prices… on Sunday is the worse day to wash clothes… because you must wait on line for a dryer… Its pathetic use the money and move to a bigger location… I can’t even fold my clothes here without being annoyed!

They steal stuff!!! Be carful first time they stole one thing! We figured they might have lost it! Second time 5 shirts including a really expensive one! Clearly this time wasn’t a mistake!

First time will be last! We just changed cleaning place and decided to try this as it is open on Sundays. We dropped a large order. When picking up, i thought we dropped more, then realize I was missing a shirt, then realized than the receipt had 17 changed into 7! So i went back and asked. She told me i was a liar, that she swore she remembered there was 7, that she cannot make a mistake and that there are cameras to prove it. When I ask to see the camera, she tells me that it’s only good for 24 hours. I told her fine and i would like to see the cameras, since i can’t remember clearly but i do remember there was more than 10 shirts. She even went to call their vendor with the ticket number etc. I told her I will check again at home. She calls me back and say i am wrong that 3 people checked and it can’t be that they are wrong. I explain her that we don’t need 3 ppl to check if it’s missing at the source, it will be missing all the way (basic supply chain) but i agree to go check home one more time. My closet is typically full of shirts (not that i have a ton, more that it’s a typical nyc closet) and now, i have 5 out and plenty of room, i am clearly missing a bunch. I call her back and ask to check her back room, she tells me she already did it but i am welcome to come check.
What do i find? My 10 shirts!!! She then BS me into «there was another ticket, that she made after, bla bla (i only had one ticket), that it’s my fault etc.», then i ask to speak to the manager, after insisting, she dials a number (not in memory) and passes me the phone saying that he would not answer.
Bottom line: not so much the fact that shirts went missing (it has happened to me before, even lost items) but the fact that if it happens it’s your fault and not a pleasant experience: avoid absolutely!
BTW — it’s all cash no credit cards.

If you do your own laundry during the day expect to be treated like a nuisance, not a customer. The cost for washing machines is absurd and has gone up twice in a year. The extra large machines are now $ 9.50, the regular size $ 8, and the small $ 4. (The best part is that the last increase was to 0.99 increments — that’s money I’ll never get back.) The dryers have stayed at $ 0.40 per 8 minutes, but that doesn’t exactly work out when you can only load full dollars. During the day the ladies doing the drop off service manipulate the machines and folding tables (you won’t be allowed to use the dryers behind them, even if every other is busy and all theirs are empty), and really make it unnavigable by the dryers, blocking the small walking areas. The whole thing is much more stressful than necessary. It’s not bad late at night, but not everyone can do that and there’s a lot of people you’d expect at an unsecured 24 hour place. It’s advantages are its location, reasonable cleanliness, and that it’s open 24 hrs. The machines aren’t great, and have caused holes in my sheets and shredded brand new hand towels. When I showed the person working, they insisted it must have been old (nope, just removed the tags).
It serves the purpose, but not well.

Ive been coming here for a little over 2 years, mostly because of proximity to my apt. Nice, clean environment, but it is a little costly & the service is pretty bad. This place gets crowded (weekdays & weekends) and the new employees insist on taking over half of the machines. Understandably, they need to get all the «full-​service» loads of laundry left by patrons who have opted to droff off completed, however I don’t see any reason to refuse people access to any machines when they are not even in use. I have witnessed issues arise over this several times where there were no available dryers other than the 12 that the employees claim as «reserved for them” — (none being used), yet still denying access to patrons. This was never the case about 6 months ago when there were other employees working here. It’s all communal space (there is no physical separation/​distinction of space) and the precvious attendants did a good job of treating it as so. If you enjoy being entertained while you wait with arguments over access to machines then this is your place!

The Spanish people that work here need to stop gossiping about the customers in Spanish.
UPDATE: i keep forgetting my laundry detergent on top of the washing machine and when i remember, it’s gone. Ask the people that work there, they say they don’t have it. Left my wallet on top of the machine while i filled it, the woman days to the other woman to look at my wallet. In case i leave it, i guess.

The lady who works here is really nice! Even when I acted like a crazy person and thought she lost pieces of my laundry which I later found! Oops

Price:1 star 3.99 $ for small wash. 7.99 $ for large wash. Drop off is $ 8 minimum (approx 8lbs).
Customer service: 1 star. Ladies are rude and probably underpaid. If you forget something and bring them an item they cannot add onto your ticket. You have to start a new ticket with the $ 8 minimum. So if you drop off,
Make sure you bring everything with you.
Quality/​cleanliness: 2 stars. The machines are new but the place is just overall raggedy.

This place is completely gross and unprofessional, the employees jump in front of you to do laundry, like literally, their is no bathroom, and the older woman that is working there is always getting into fights with the customers save your money and go somewhere else I will never come here again I rather wash my clothes by hand!!!

As an update, their prices are now 3.99, 7.99, and 8.99 a load. That’s kind of silly — I don’t mind the price increase, but why 99c? That’s just inconvenient, as you can only put whole dollars into the machine to recharge the card. So you’ll slowly end up with random penny-​worths of left-​overs which you can’t easily fix.
Frankly I’d rather they just round it up to 4, 8, and 9 and be done with it.

Everyone and their mom seems to come to this ²⁴⁄₇ laundromat in Yorkville. If that’s not a good sign, then the constantly working industrial dryers and general cleanliness of the establishment make this a great laundry service.

I come here regularly to do my own laundry; I’ve never dropped laundry off to have it done so I can’t comment on that service.
However, this place is open 24 hours a day, which is amazing. The space is large and open by NYC laundromat standards, and they have tvs with seating to entertain you while you wait. The machines, floor, and folding tables are always clean. It’s not usually too busy, which is nice, except on Sunday afternoons it seems to be busier. Digital cards eliminate the need for lots of quarters. It’s also a normal temperature and not crazy hot in there from the dryers like I’ve noticed in other places.
Overall a great experience, would highly recommend.

All new machines, a clean space, and tvs to boot. $ 3.50 a load is definitely not cheap for this neighborhood but it is what it is. They use reloadable cards instead of quarters here.

So I’m a new neighbor here, I started working around this area a week ago
Usually my assistance will take the cloth to wash, but this morning my assistance was late so I took the towel to the laundry instead of my assistance.
When I stepped inside. The washing machine could use both coin and the debit card provided by the store. So u can deposit money to the card, so u don’t need to bring tons of coin with u, that’s pretty convenience (maybe I’m already outdated because the laundry in Chinatown only accept coin).
Great place overall !

This review is probably my «FIRST» Laundromat review since I’ve always lived in an apartment with a laundry onsite. Anyways, here it goes.
First of all, I don’t get the bad reviews. Place is clean, well-​lit and maintained and open 24 hours. What more do you want in a freakin’ Laundromat? Stopped by this morning to do some laundry and the place was not crowded which was a plus. They had the commercial detergent bottle out on top of the machines which confused me whether customers can use it or not since they don’t sell detergent there (they only sell laundry bags and fabric softeners). I decided to use it and nobody said anything which means you probably can too! Just be discreet and don’t act ghetto or like a bum lol
You have to buy a laundry card from the machine before starting your wash. BE SURE to bring CASH with you as they don’t accept credit cards here although there’s an ATM on-​site that charges a fee of $ 2.95 per withdrawal which I cannot afford lol
Washing Machine Prices:
Small machine: $ 3.50
Medium machine: $ 7
Large machine: $ 8
Dryer Prices:
Medium machine: $ 0.40 for 8 minutes
Large machine: $ 0.50 for 8 minutes
Staff aren’t over-​friendly but not unprofessional and there are flatscreen tvs on the wall and magazines to keep you busy. They also have drop-​off service which seems to be properly functioning as I saw customers dropping off their loads at the counter. I believe the pick-​up times are between 7am-​11pm ONLY although it’s open 24 hours.
Will I return? YES! I’ll be a regular soon!

Nice, clean new machines and laundry carts but too crowded and hot. They use a card service which is cool but it’s more expensive than the other laundrymats.

Got to love being able to do laundry at 2:30am … have to stay fresh and clean some how. It’s a pretty clean place.

The place is very clean but the service is bad. I gave this place a second chance, but I’m done. The first time I dropped off my laundry and asked them to deliver it at 5. They never showed up, but when I called later that night they quickly brought it over.
However, tonight again they didn’t show up at 7. When I called at 8 and asked them to deliver it, the woman said no and then spoke in Spanish to another person explaining to them that I wanted it delivered now. When I asked her again to deliver the laundry, she said she couldn’t because she was alone. But she was just speaking to another employee. I couldn’t leave my apartment until 9 and asked one more time explaining that this was the second time they didn’t deliver — and she HUNG UP ON ME!
There are just too many wash and fold places to put up with terrible, forgetful and rude service.

Brand new self and full service laundromat that recently opened where an old horrible dirty one used to be.
This place is great. Came here today to wash some comforters and could not have been more satisfied. Everything is shiny and clean. Bright, well lit, plenty of new washers and dryers to use. New laundry carts and folding tables. Flat screen tv’s all along the walls. Machines in the small $ 2, medium $ 4, and large $ 6 sizes. Detergent vending machine on premises.
They have a drop off service going at .50 cents a pound, and offer same day wash, dry, fold. Dry cleaning too.
Plus, they are open 24 hours a day! That’s good to me for when I work late and need to get some laundry done. I like to wash my own clothes and prefer to do it myself. As it’s close to home I can drop in a bar for a drink or bite to eat while washing my clothes.
Another good thing is none of the machines take change. All done by electronic cards. Machines are here that distribute cards with the amount you want to put on it, and can recharge when funds run low. No more hunting around for quarters, or breaking bills into piles of change.
A nice addition to the area I live in.