This was my second time coming here and I always love it. Great atmosphere and food for a group of friends. The waiters are also very friendly
Dan A.
Classificação do local: 2 Lake Mary, FL
Oh Planet Hollywood, why did you have to change. The Baltimore MD branch was one of my favorite restaurants, until it closed back in 2001. Since then, I take every chance to check out a new location when I am in an area that has one. For years, I have done bus trips to New York with friends and family a couple times a year, and every time I do, we start with drinks and appetizers at Planet Hollywood. Some of the stuff in the Lobby was the best part. The Star Wars stuff and the nightmare on elm street stuff were my favorites. Earlier in 2015 I visited, only to find that the lobby doesn’t even exist any more. Where Planet Hollywood’s lobby once existed, was now a Sunglass Store. I finally found the new entrance to planet hollywood, which is a tiny and un-inviting stairwell on the side of the building. Once inside, the space is much smaller, and the number of items have significantly shrunk. It really feels like this tiny location with minimal memorabilia should be considered an «express» location. Sadly, the prices are just as high, despite how much has been taken away. Plus, we had major issues with the waitress never bringing refills, and the food taking forever. All and all, a pretty disappointing experience. Being let down by one of my favorite restaurants is not the best way to start a day in NY.
Queen B.
Classificação do local: 1 West Hartford, CT
Food is not very good. Ordered VIP appetizer and Avocado Stack for appetizers and they both lacked flavor. I love avocados and what PH used the avocado for in the Avocado Stack was such a waste of avocado. There was some chip thing on the VIP platter with some stuff on it. It looked and tasted old. The entrees we ordered were the salmon and a burger. Salmon was fine and the burger was not. It lacked flavor. The cleanliness of the restaurant was poor. We probably should have left but I stuck it out for the kids. The dishes that came out looked dirty but as it turns out they are just old, overused dishes that have not been replaced. The bathrooms had an awful smell that you could smell outside the bathrooms. Disgusting. The only reason this place got a star from me is because the server was very attentive. Refilled drinks without having to be asked and promptly took our order. Although he did bring the check out in one the black folders and it was wet and intuitive looking. That dirty folder was consistent with the lack of cleanliness of the place. As we walked down the stairs to leave the restaurant we noticed their checkerboard carpeting was absolutely nasty looking. Hard to believe the owners don’t keep up the place. We will not return and would discourage anyone from eating there
Kevin O.
Classificação do local: 5 Manhattan, NY
Great Food and OUTSTANDINGSERVICE!!! Our waiter CARLOS was fantastic very comprehensive and had great knowledge about everything. We ordered 3 buffalo wings and they were too spicy for our taste we told him and he changed them no questiona asked and was in an awesome attitude to help us and make us feel great! Thanks alot Planet Hollywood
Roscoe C.
Classificação do local: 1 Burlington, TX
Do not waste your time or money. Service: very poor, let me first start by saying that my wife and I are not hard to please, we got our first glass of drinks and had to do all but smoke signals to get a refill. They gave my wife a butter knife to eat her 33 $ ribeye. The resturant was not busy at all but still everything took four times longer than it should have. Food: My wifes steak was cooked to her liking but the flavor of the meat was bland and not mouth watering like you think a 33 $ steak should be.(If you like eating a big peice of char off the grill then your at the right place) I will say the bbq chedder chicken sandwich I ordered was tastey but the fries were luke warm. Comfort: overall vibe of this place was very gimmicky and money hungry. They take your picture on a cheesy green screen to add a cheesy background after you climb 2 flights of stairs to conn you out of an andrew jackson. The music is loud and unsettling after the first 5 minutes your at your table.
Lauren P.
Classificação do local: 5 Chesapeake, VA
Let me start by saying this is probably one of the best experiences at a restaurant… mainly because of our server, Rebecca! If you go, request her! Food was amazing as well. We will be back for sure when we visit again to NYC!
Matt F.
Classificação do local: 4 Yonkers, NY
Worth going to at least once. I live close to the city, so I don’t do the touristy stuff. I was in the area today and decided to finally try this place. There’s good and bad in here and certainly a lot of room for improvements. Upon entering, we were almost forced to take pics in front of a green screen. I felt like I was in a theme park and already knew the gimmick they were pulling. How about ASKING people if they want the picture. The kid taking the pictures wasn’t the best either. They found us later and showed us the pictures with the different backgrounds and corny captions, but I had no intentions of buying. Wonder what actually happens to the pictures of us that they should have ASKED us for. I’m not sure how many people actually pay for these or not, but it’s a waste to print and frame pictures unless it’s requested. Kind of poor to do it in the way that they do. The hostess took her time and eventually seated us next to other patrons instead of spacing us out which would have been preferred. It wasn’t overly crowded during the time I was in and was largely empty, so I’m sure she could have spaced us better. The food itself is pricey, but it’s Planet Hollywood in Times Square in NYC so it’s going to be pricey like anything in the area… or in Manhattan in general. I considered it a novelty to try it once, so I was ok this time with the price. I got the NY Strip which was $ 35(over my norm of a bacon cheeseburger, $ 18+ in it’s own right). That dish was certainly not worth $ 35. While the steak was made the way I requested and the sides were there, it was a tad salty and I could get the same or better, cheaper at any Outback Steakhouse. But it’s Planet Hollywood, so it’s ok for today. They have the option of drinking from $ 9.99 souvenir cups that you can take home, but I passed on that. There’s also a small gift shop inside if that’s your thing. The waitress, Nicole, was excellent and was one of the better waitresses I’ve had in a restaurant in a long time. Very friendly and courteous. They had screens playing and music. As another reviewer said, they really ought to have movie videos playing — whether it’s clips, scenes, or just a movie. I can’t stand One Direction as it is, but seeing a music video and hearing their song was something that wasn’t needed in a movie themed restaurant. Really, only movie themes and clips should be seen and heard at all times. There is a small movie prop gallery in the front and of course all throughout the restaurant. Aside from the large props or pictures on the wall, most of the galleries should be in the front. Yes, we can walk around and take pics, but between the glare of the glass(not making for great pictures) and walking right next to people eating, it’s not the best for doing that. I took some pictures and just scanned over the rest. It’s too bad. Maybe one day I’ll build up the nerve to stand directly next to someone while they’re eating just to look at a prop. I do think they need to redo things, but it’s ok for what it is, The overall look of the restaurant is fairly unique though and fun for someone like me(who’s a huge movie buff). If you have a weak camera, the pictures won’t turn up the greatest. My iPhone camera, the glare from the cases, and the dimmer lighting = not good pictures for me. They probably change out some of the props at times, but there should be at least something for mostly anyone. From Titanic to Terminator, from Wayne’s World to Planet of the Apes… there’s at least something that should strike your fancy, There is no list I can find of all the props as a whole in this location, so it’s best to look around because there’s something almost everywhere inside. So whether you’re a tourist or not, it’s a decent place to visit at least once just for the novelty of it. Just be cautious of the price tag — but if you’re already in Manhattan and in Times Square, I’m pretty sure you know what to expect in here already.
Deanna M.
Classificação do local: 2 Bristol, CT
The only reason we checked this place out was because of the happy hour going on and it was like 12:30pm.(Which was great!) Going into the place is pretty cool. The drinks were pretty good nothing to complain about there. The food was decent not bad. What was bad was the service! When we arrived at our table it took at least 15 mins for someone to take our order. Not only that when we get our drinks and food we had no napkins, spoon, knife or fork. We literally had to get up and get it ourselves. If it wasn’t for the very poor service I would deff return.
Mickey G.
Classificação do local: 3 Lexington Park, MD
As I walked in, I wasn’t sure that I was in a restaurant. I walked up the stairs then came to a group photo area. I had to peak around the corner to make sure I was in the right place because at first, it looked like a museum. There was no wait at about 6pm and the waitress was very good. The food was average with a high price tag. The music videos played and different music came from the speakers. That was odd. I was expecting more of a movie/tv subject. I thought to myself, music = Hard Rock Café. Ive been in other PH and I remember a better experience. I was somewhat disappointed but the service saved a few stars.
Wesley M.
Classificação do local: 2 Hollis, NY
If you’re here to see celebrity photos and other interesting décor then this is the place to go. For the food not so much, the service eh. I ordered the mushroom, onion and Swiss burger which came with fries. There was nothing special about the burger. It lacked seasoning and was kind of dry, and the fries were nothing special. Our waiter was pretty rude; rolling his eyes when we asked questions and ignoring us. Don’t think I’ll be back by choice.
Lina L.
Classificação do local: 4 Gothenburg, Sweden
It’s definitely a tourist trap and you could probably spend your money somewhere else, BUT I LOVE-LOVE-LOVE their Chicken, Mac & Cheese and because of that, I visit Planet Hollywood at least once during my visits to NYC. It’s totally worth it. Good service here as well!
Chris B.
Classificação do local: 3 Saint Gallen, Schweiz
Ohne Wartezeit direkt einen Tisch bekommen. Das Personal war sehr freundlich… Ambiente war interessant, mit Autos an der Wand und diversen Filmrequisiten und Monitoren wo Musikvideos liefen. Essen war lecker und die Portionen waren gross… Preislich im normalen eher höheren Bereich…
Shawn F.
Classificação do local: 4 Covington, KY
A mini-museum in the entertainment center of the world? And there are hamburgers? Where do I sign up for this? Well, you don’t sign up, but you’ll probably have to wait a bit, depending on the size of your party & what time of day you want to go. Fortunately for me, I have no friends, eat early & quickly, so I get by just fine. The service here was great, the food was a cut above what you’d expect & the prices are honestly not so bad for NYC. But you’re there for the scenery, so do get up & take the time to explore. Don’t be content with just wherever your hostess sticks you. While you’re waiting for your food, or after you’ve paid your bill, take a walk around & check the place out. There’s some pretty neat stuff on display if you’re a film buff.
Nagena G.
Classificação do local: 2 Springfield Gardens, Queens, NY
Over all this place was all flash and no substance. The food was surly not a star. We had the OMG burger 3 *** the orange chicken 2 ** Mac & cheese 2 ** Lasagna 3 *** this food was surly not worth the $ 150 dollar bill. The service was pretty good but I would not go back. To much other good food out there
Kevin S.
Classificação do local: 4 Washington, DC
Someone was handing out $ 10 off coupons outside the restaurant so that worked. We liked seeing the memorabilia from movies like Forest Gump and shows like Two and a Half Men on walls and placed throughout the restaurant. The service was fine and our club sandwiches filling enough. It caters to tourist but that’s what we sought.
Chelsea D.
Classificação do local: 5 Staten Island, NY
Great location. Great staff. We just stopped by for a few drinks during happy hour, which is great, and our bartender was super friendly and helpful. Love that it’s right in times sq!
Mark J.
Classificação do local: 3 Houston, TX
I was surprised to see that this place was still open — I thought all PH’s had gone by the way of the Dodo Bird years ago. Clearly this one is the proverbial tourist trap — nothing but tourists inside, including myself. Surprisingly though the food is very good. I ordered the Singapore Noodle which was excellent. Food is good the décor is dated and lame.
Emily O.
Classificação do local: 2 Virginia Beach, VA
Oh, Planet Hollywood. You’re an interesting topic of discussion for me today. With your killer décor and phenomenal gift shop, it reeeeally is SUCH a shame for me to rate you with such«semi-poopy» numbers. Why, dear little baby Jesus, why would I rate you on such a subpar level? Perhaps, it’s your treacherous service and underwhelming food. Ah, yes, perhaps. So, here’s the skinny. My boyfriend and I are a little insane. We like going on completely sporadic road trips. Why? Because we’re young/dumb and, well, that’s just what we do. Sue us. Somehow, by some twist of fate, we wound up in the Big Apple for the weekend … A TOTALLYSOLIDWEEKENDERCHOICE, Buuuuut, we have this little tradition everywhere we go: visit the Hard Rock. Yeah, I know what you’re thinking: n00b tourists. Ya nailed it. Buuuuut, on this road trip we ran by a Planet Hollywood and my boyfriend started practically hyperventilating, screaming like a tween when she gets a new set of jelly bracelets(or whatever those aliens are into). So, of course, we bailed on Hard Rock and opted for Planet Hollywood. Ugh, bad move. It’s started out at just the wrong tone, honestly. Right when we sat down it took over 15 minutes just for our server to take our drink order and –PLOTTWIST– we were totally only this dude’s second table. After the guy put in our drink order, we told him that we wanted the ‘famous fried chicken’ appetizer but sub ranch dressing. Unfortunately, we didn’t get that ranch dressing until we were almost halfway through our main entrée. I was so disenchanted from the beginning that I did what I always do when the meal starts out this sour … Ordered a salad. When I have a feeling that the meal is going to take a deep, dark turn for worst, I just want to get in and get out with something I know they can’t screw up. Wrong. The salad was soggy and I was obviously dissatisfied with my food, but the server was so trapped off in «la la land» that he didn’t notice. Sadly, I couldn’t even point out a member of the management team to check in with. I don’t remember the lad’s name. All I remember was his shaggy, long-ish brown hair. Oh, and that he was working today at 4:38pm. And that he seemed like he really needed to go back to training a few times. One thumb completely sideways, PH.
Jacqueline S.
Classificação do local: 3 México, D.F., México
He ido a varios Planet Hollywood y me gustan en general. Esta sucursal tiene un servicio moderado, tardan un poco en atenderte. A decir verdad me gustó muy poco, pedimos una bebida que llevaba curacao y no le pusieron, las bebidas no están muy bien preparadas. En general no es malo el lugar pero creo que a este le hace falta mano dura a sus empleados y prestar mucha atención en el servicio que dan, así mismo que te sirvan las bebidas como dice el menú pues sus precios no son tan bajos. Es una buena opción para botanear, tomar un drink y continuar turisteando
Mary G.
Classificação do local: 5 Redondo Beach, CA
Our server was amazing, the food was ever so yummy(see picture of my roast beef sandwich – rare, just the way I like it). We purchased City Passes for our visit and one of the perks is $ 10 off your bill at Planet Hollywood. We were pleasantly surprised to fins it was $ 10 off for EACH pass, so my kids and I got $ 30 taken off the bill! Yummy food and grinds for under $ 25 in New York — can’t beat that with a stick!
Mohamade A.
Classificação do local: 4 Birmingham, United Kingdom
Alright this is one of the coolest restaurants I’ve been. It is literally a museum with food. You surrounded by real movie props. Food is not the best, atleast what I had was just average. But I did not care, i was jus happy to sit in a table surrounded by these cool props. Saw clothes from Titanic which Leonardo Dicaprio and Kate Winslet wore and one of my favourite movie Planet of the Apes costumes
Yong K.
Classificação do local: 3 Manhattan, NY
I’ve never been to a Planet Hollywood before, but my friend wanted to come here for her birthday cuz it was her first time too. It turned out to be exactly what I expected: a tourist trap in times square area with okay food. Food wasn’t bad, but it was very average. I got a burger which was nice and juicy, but SOEXPENSIVE. I’ve never had to pay so much for a regular, non-special burger. And the fries were ehhh. My friend got a small pizza which was better. Dessert was good though. we got this thing with cookies and icecream and whipped cream in a big martini glass. my friends also ordered a large alcoholic drink in this huge bowl type of drinking glass. and they let us take home one of the huge bowl-cup-glass!(i actually used it to eat some chicken and rice later) The best part of this place was all the memorabilia from movies in the restaurant. they had props from diff movies like romeo and juliet, terminator, etc. The main feature when we went was Twilight: Breaking Dawn. So… if your primary goal is eating good food? Don’t go here. if you want the Planet Hollywood experience with movie stuff? Check it out!
Justme S.
Classificação do local: 3 Frankfurt am Main, Hessen
Sollte man mal gesehen haben, wenn man in NY ist. Das Restaurant ist schön gestaltet und die Atmosphere mit den zig Monitoren mit abspielenden Musikvideos und ausgestellten Filmrequisiten einzigartig. Das Essen ist allerdings durchschnitt und die Portionen eher klein gehalten; dafür trumpfen die Preise umso mehr. 3 Sterne von mir.
Lisa R.
Classificação do local: 3 Vincennes, Val-de-Marne
Planet Hollywood, chaîné de restauration typique des Etats-Unis car réputé pour accueillir les plus grandes stars du pays. Mon amie américaine voulait m’emmener dîner dans ce restaurant bien situé, car en plein Broadway. Passée l’attente(35 minutes pour avoir une table), nous nous installons à une table, nous né sommes pas collés les uns aux autres, mais c’est bruyant: de la musique passé en permanence, et le restaurant est plein. La déco n’est pas exceptionnelle mais originale. Au niveau restauration, carte un peu cher mais cela justifie l’emplacement. Les plats sont bons(et tous plus ou moins représentatifs des Etats-Unis), les cocktails délicieux. Service un peu long, mais comme je l’ai dit, le restaurant était plein A tester si vous êtes fan de la chaîné, moins si vous cherchez une table gastronomique.
Carmen Z.
Classificação do local: 4 Berlin
In Berlin gab es mal Ein PH Restaurant, welches ich viele Jahre vor meiner ersten New York Reise besucht hatte. War also logo, dass ich in New York ach das PH aufsuchen würde. Sowohl 2007, als auch 2009 war das der Fall und ich habe es nicht bereut. Die Location ist großzügig gestaltet und wenn nicht gerade großer Gästeansturm herrscht, bekommt man auch schnell einen Platz. Die Bedinung war freundlich, wenn auch etwas ungeschickt! 2009 ist der Kellnerin ohne fremdes Zutun, das Tabeltt runter gefallen! Zum Glück nicht direkt auf meine Wenigkeit, aber direkt neben mir auf dem Fußboden. Die Preise bewegen sich im höheren Bereich, aber dafür bekommt man einen üppige Portion an Essen, die auch in der Qulität stimmte!
Anke M.
Classificação do local: 1 Köln, Nordrhein-Westfalen
Meiner Meinung nach absolut nicht empfehlenswert! Das ganze Restaurant ist nicht besonders sauber, sehr laut, Essen war nicht gut und absolut überteuert. Wir wollten es ausprobieren, weil viele davon schwärmen. Ich habe keine Ahnung warum. Geärgert habe ich mich schon am Anfang. Wir mussten ca. 15 Minuten warten(vor uns war niemand) und als wir dann ins Restaurant zum Platz geführt wurden, stellten wir fest, dass nur ganz wenig Tische besetzt waren. Es waren mehr Angestellte als Gäste da. Warum dann 15 Minuten warten?! Das Restaurant ist sehr düster und die ganze Zeit läuft die Musik sehr laut. Das nervt total, man kann sich kaum normal unterhalten. Auf den Tischen sind die billigsten Plastikdecken, die ich je gesehn habe und sie fühlen sich speckig an. Am liebsten wäre ich direkt schon wieder gegangen. Wir haben als Appetizer Chicken Chunks bestellt, die ein bisschen nach ranzigem Fett geschmeckt haben. Dann hatten wir 2 verschiedene Burger, 1 Bier, 1 Cola und 1 Eistee. Mein Burger hat überhaupt nicht geschmeckt. Ich habe ihn fast komplett zurück gehen lassen. Der ganze Spaß hat 78 $ gekostet! Da ist jede Burgerbude hier in New York besser. Mich würden da keine 10 Pferde mehr rein bekommen.
Anja S.
Classificação do local: 2 Berlin
Auf der Suche nach einem einer süßen Kleinigkeit im Anschluss an ein Essen in einem anderen Restaurant sind wir im Planet Hollywood gelandet, weil wir dachten: Naja, warum nicht mal so einen typischen Touri-Laden ausprobieren… Der Raum ist fensterlos und man wird(wie in Amerika üblich) von einem Kellner am Tisch platziert — dann stellt sich der Kellner/die Kellnerin vor, die für einen zuständig ist(und natürlich das Trinkgeld ergattern möchte). Mich nervt diese aufgesetzte Freundlichkeit ohnehin schon meistens, aber im Planet Hollywood war es noch einen Grad aufgesetzter als in anderen Lokalen oder Geschäften, die Belegschaft ist jung, ein bisschen überdreht und offenbar auf diese Freundlichkeit hin gedrillt. Auf diversen Monitoren laufen Musikclips, es ist insgesamt ziemlich trubelig und laut. Einige der Schaustücke sind sicher ganz interessant und originell, da sie aber über den Raum verteilt sind, bekommt man die meisten aber nur aus der Ferne zu sehen. Der Nachtisch(Cheesecake) sowie zwei Cocktails waren lecker, aber extrem mächtig und preislich am obersten Ende des Spektrums angesiedelt, das ich insgesamt in New York erlebt habe(in Mittelklasse-Restaurants — Oberklasse ist natürlich nach oben hin offen… ;-)). Mein Fazit: Leider doch die(von mir befürchtete) Touristenfalle. Kann man mal machen(vielleicht wenn man den Rest der Urlaubskasse verbraten will), muss man aber sicher nicht…
Babyma
Classificação do local: 3 Oberursel, Hessen
Leider kann ich mich mit meiner Bewertung den übrigen hier nicht anschließen. Wir waren jetzt das zweite mal in den USA und es war das schlechteste Restaurant in welchem wir waren. Der Service war gut, wie man es gewöhnt ist und auch durch aus behilflich. Hier kann man also nichts negatives sagen. Allerdings waren wir mit dem Essen nicht zufrieden und von allen«Ketten» welche wir kennengelernt haben war es nicht gut. Meiner Meinung nach hat Planet Hollywood wohl die Beste Zeit hinter sich und man sollte sich anstatt auf die Optik auf das Essen konzentrieren. Da ich nicht weiß, ob es sich hier vielleicht bei der Qualität nur um eine Ausnahme gehandelt hat, gebe ich denoch nur 2 Sterne. Da der Service auf dem WC außerordentlich gut war, gibt es hierfür noch einen 3. Stern
Dd
Classificação do local: 4 Rottweil, Baden-Württemberg
Klassiches amerikanisches Essen. Alle Speisen(Burger, Nuggets, Wings, etc.) waren jedes Mal sehr gut. Preis-Leistung stimmt, ebenso wie die Atmosphäre und die Sauberkeit. Uneingeschränkt zu empfehlen. (Ggf. längere Wartezeit)
Sanary
Classificação do local: 2 Sanary-sur-Mer, Var
La déco n’est pas si exceptionnelle que ça… et comme la cuisine est quelconque et les prix plutôt élevés pour ce qu’on nous sert… Ajouter le temps d’attente avant d’avoir une table(20 à 45 mn)… Vous l’aurez compris, pour moi ce n’est pas un incontournable…
Secto
Classificação do local: 5 Bad Nauheim, Hessen
Teuer aber gut! Ich mag diese Amerikanische Fast Food Kette einfach, nicht zuletzt deshalb weil man sich ungezwungen lecker beköstigen lassen kann. Dieses hier liegt direkt am Times Square! Supi!
Steveb
Classificação do local: 4 Halle, Sachsen-Anhalt
Wirklich gutes Amerikanisches Essen, aber teuer! Die Klimaanlage steht auf 20 Grad Minus. Also auf jedenfall Jacke einpacken, auch wenn es draussen 40 Grad hat. Tolle Ausstattung mit vielen Filmdeko‘s!
Style
Classificação do local: 4 Hamburg
War gerade in New York und bin mit meinem Freund zu Planet Hollywood essen gegangen. Die Steaks waren echt lecker und das Personal mega freundlich. Es war zwar nicht ganz billig, aber man hat viel zu schauen, das Essen ist super und das Personal sehr aufmerksam! Hier würde ich wieder essen gehen.
Sister
Classificação do local: 5 Hamburg
Sylvester Stallone, Bruce Willis, Demi Moore, Jackie Chan und Arnie Schwarzenegger haben diese Restaurantkette einst eröffnet. Am 22 Oktober1992 wurde die erste Filiale in Amerika eröffnet. 6 Jahre später gab es bereits 87 Filialen in 29 Ländern auf allen Kontinenten. 1998 kam dann der Aktienfall und Planet Hollywood hatte 240 Millionen USD. Verlust zu verbuchen. 2008 existierten weltweit nur noch 17 Restaurants, darunter dieses am Broadway. Sollten Sie jemals in New York sein, dürfen Sie auf keinen Fall den Besuch in diesem Restaurant versäumen. Der Laden ist Kult. Absolut erwähnenswert sind die Handabdrücke der Promis vor dem Lokal. Ebenso die vielen Film-Souvenirs. Auch die Riesenburger mit den Pommes können sich sehen und essen lassen. Eine Mahlzeit in diesem Lokal kostet zwischen 8,95 und 15USD. Das Lokal ist amerikanisch und karibisch angehaucht. Also — nix wie hin… Mit viel Glück kann man hier auch den einen oder anderen Promi sehen.