Juno Online Services

(Note: Unilocal lists a different address for Juno also in NYC. I am posting this review in both places.)
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Unfortunately, I have yet to find another e-​mail service I like as much as Juno, but I am hoping to change this.
I use Juno for a few reasons:
1. I like the ability to download my e-​mail to a program and store off-​line.
2. I love the mail assistants Juno provides. I can designate certain folders that each e-​mail is sent to.
3. It’s very easy to create and use a variety of folder for various purposes.
4. Juno uses Internet Explorer but unlike Explorer, the Juno program automatically alphabetizes my list of favorite places.
5. The program allows me to easily create an email template and to word process. (It’s quite a good little word processing program in fact!). I can specify writing everything in my favorite font and size, which is Arial, and in a large size. This saves me the headache of eyestrain.
6. Free E-​mail! One of the first places to offer it too.
7. Free technical support by e-​mail.
However, there are many negatives.
1. The latest and apparently the final version of Juno that works off-​line is version 5.0. It’s at least 5 years old and it has problems.
2. Whenever I get more than 1000 e-​mails in Juno it crashes and I am compelled to drop everything and spend a couple of hours restoring it and deleting e-​mails to get back under the 1000 e-​mail storage limit (This limit is not specified anywhere, so I’m guess-​timating as to the number of emails). I try to be vigilant about deleting unnecessary e-​mails, but I still tend to crash the program once or twice per year. What a hassle!
3. Live phone support costs $ 1.95 per minute. That’s just crazy. Forget it!
Summary:
In short, I am looking for another e-​mail program featuring the above positive attributes. When I find it I will leave Juno without looking back. But this may be difficult since I have no interest in using web-​based e-​mail.
I’m open to suggestions and ideas!