Pizza Hut

Of course there are better places to get pizza in NYC — duh! But since I grew up on Pizza Hut, I get a craving for it now and then. And as this spot is close to my job, I’ve no problem stopping by for a pie.
Now, is this place ridiculously expensive? Of course it is. It’s a stone’s throw away from Times Square. Is the staff rude? Nope. Not all all. Is this place dirty? Given its location, I’d say no.
Look, when I come here, I know what I’m getting into. And I ain’t about to complain.

This KFC has very poor sanitation. The garbage areas are filthy and unkept. They are overflowing and spilling with so much waste left by the customers here and the workers don’t do anything about it.

The service here was the best! The fact that the very manager told us to walk out was a bonus! A+

This is definitely the worst Pizza Hut ever. I am really surprised that the Pizza Hut Corporation has not intervene with this location especially since it is in such a heavily tourism area.
I went to this particular location twice. Two years apart and neither time was I able to eat my meal Don’t get me wrong, I love love love Pizza Hut.
The last time I went to this particular Pizza Hut, I just ordered a Diet coke and an order of bread sticks. The breadsticks were very hard that I could not even bite it. The first breadsticks literally made a snapping sound when I. broke it.
I tried to eat the breadsticks. I dunked the bread stick into the sauce that they gave me. I thought the sauce was nice and warm, maybe I can try to eat these. Well I couldn’t The breadsticks were really hard as rocks.
I took my order up to the cashier. I apologized for being a pest. I explained what was wrong with my order. The cashier was nice and took them. She told me to wait a minute. She gave me what I thought was a new order.
I sat down with my warm breadsticks. Pulled one out. It was broken. It was the same breadsticks. They were warm BUT they were harder then rocks. I made a joke and took out a unbroken breadstick and was more or less playing the drums off the table
So, I threw the breadsticks away and left.
Also this location is not really that clean.
Again I don’t understand how the corporate allows this to go on I understand that this location may be a franchise (but I don’t know), but this location is giving the Pizza Hut a bad name

My friends and I were recently talking about the worst pizza you can get in NY, and Pizza Hut came up. Since we are dumb, we decided to come here and give it a shot to see if it is truly the worst pizza in all the land.
It is.
The worst part? A plain pie costs about $ 18 for a size that is nearly half of what you can buy at a hole-​in-​the-​wall place (for a whole lot cheaper, too). The crust has a faint taste of freezer burn, making me wonder how long these things were frozen before being heated up again.
And this location is so dirty that I’m confident there are 100s of rat and cockroach residents in the basement.
Awful. Just… don’t. I’m ashamed of myself.

The worst things about this KFC are the prices, and the rude sales associates/​cashiers. You can pay $ 9 for a two piece grilled combo! This is without a drink. Add a drink, and it brings your total to about $ 11.25. For this price, you can just walk a couple steps over and eat at the Applebee’s next door, where instead of taking a tray of food from a rude teenage cashier, you can at least have the rude teenager bring the food to you.
The Pizza Hut isn’t much better. The prices are outrageous, and the pizzas have either been sitting out for a long time, or poorly cooked, or both (I KNOW!). It’s okay, because my red hot anger usually melts the cheese on top just fine.
My friend and I jokingly refer to this KFC as ‘The Dungeon’, because the main seating area is located underground (no windows). We also call it The Dungeon because it’s absolutely a disgusting place to have to sit and enjoy a meal.
They recently renovated the area, but it still has a sour smell. Since there are no windows, there is no ventilation, and the smell of sour mop usually permeates the whole space. It smells like a porn shop (sperm and ammonia)…not that I know what that smells like, it’s just what I’ve heard.
The seating is cramped and uncomfortable. You may literally be sitting right next to that loud group of Spanish tourists who just won’t shut the (expletive) up! Cayate por favor! But yes, the seats are too close together. Many of the tables are wobbly and many broken underneath. Overall not a great space to eat.
Overall this is a place you go only if you are desperate and don’t have time to walk somewhere else. It’s really expensive, so you may have to choose between that movie and a two piece box meal. Bön Apetit!

Line at the KFC moves unbelievably slow.

Wanted to try the Boneless (I ATE The Bones!!!) type chicken as I’m an Avid KFC, KGC & you name it, most of my life, but this was another ridiculously bad experience at THIS location!!!
My GF hesitated to eat any of it because she couldn’t even tell if the White Meat was really white meat (she doesn’t like dark meat chicken) and I agreed. We cut a piece in half and then dissected it because it still had sections that looked exactly like the DARK meat chicken that I love. I was thankful cuz «there’s more for me» until I started eating…
It’s like they added twice the seasoning & salt to the mix. Very peppery/​spicy but that was «bearable» until I realized how salty it was, too. I could not satiate my thirst, woke up in the middle of the night HUGELY parched and got up to drink a HUGE glass of water when I got up.
The service is usually bad, but this occasion made it ALL BAD. Not a worthwhile experience at all.
Wish I could give it a ZERO!

I happened to passed by this location and have been craving fried chicken in the past few days so I walked in… Not the best idea I’ve had. After waiting in line and ordering #1 meal, 2 piece chicken with 2 side and a biscuit, I noticed that they didn’t even ask what type of piece and what side I wanted! They just assume I wanted original, white piece with fries. So I’m standing there trying to stop the KFC employee from getting the exactly the opposite of what I wanted, he gives me a «really?» look then rolls his eyes at me. Since I said I don’t want fries after he put fries in my box, he just left it and continued to get what I wanted. Chicken was too salty. The only reason why I’m givin this place a star is coz I got an extra fries with my meal!!! Probably not going back to this place.

On Sunday Aug 26 about 7am
Got there a few minutes before 7am when it was to open on a Sunday and was waiting over 20 minutes and still they would not open. The workers inside ignored us and there was over 5 people waiting outside. The owner should fire these people and hire new people who believe in customer service. Or main headquarter of Dunkin Donnut should look into this and take over the owner if they don’t believe in customer service. I even went back there around 11am to see if the service improve and to give them another chance, but I just turned around because it didn’t change. NYC food and health should check them out and give them a «D» or «G» for failure in all ways. This would even be one star; it would be a two minus stars!

I was asked if I wanted leg and thigh. I said yes and then proceeds to give me 2 thighs. Sucked her teeth when I asked for ketchup. Why step up your game when you have a steady flow of tourists coming daily? Never again. Chicken was mushy, and biscuit was mushy. All the food had the same consistency.

I found a cockroach in my pizza! Avoid this location!

Kentucky Grilled Chicken = Kentucky Grilled Pigeon???
It seems that they have fix the line issue that I pointed out last time. But I really came to try their new griled chicken. Its a good thing I was here during free piece day (they were giving 1 piece of KGC to try). Considering how much they r charging for this stuff. It would normally cost me $ 7 – 8 for what I got (3 pc meal). KFC use to be dirt cheap, what happened? I know the «Manhattan tax» (where everything costs more than outer boroughs), but charging $ 8 when u can get street meat or Subways for less is highway robbery, and I don’t even drive.
Anyway, the free piece equated to a price of $ 4.32 ($ 3.99 pretax) for 2 piece meal (plus free piece) was heavier than I expected. I was hoping they might have gave me extra pieces of chicken. But when I got back to my cube, my hopes for extra chicken was quickly dashed by a container of cole slaw. This isn’t as bad as leaving McDs w/​o sweet&sour sauce when u order nuggets, but I still felt gipped. And this only expand on the problem. Yes, the chicken taste better grilled than fried. But grilling also shows you how small each piece of chicken is w/​o all that breading. I have seen pigeons in nyc that have bigger thighs & wings than these chicken. These miniature versions are a joke. It took me longer to eat the cole slaw than the 3 pieces of chicken. KFC, I guess you don’t want to be accused of pumping your chickens w/​hormones, but you also don’t have to underfeed them either…