Hale And Hearty

It sucks I ordered on seamless and when I went to pick it up at the time it was supposed to be ready nothing was ready had to wait a extra 15 minutes on top of that Il I ordered turkey and avocado and when I got home it was the saddest tuna fish with just lettuce, and the place was empty, not excuse either they are to lazy to read the order or they just don’t care, never again at this location

Always quick and friendly service here. You can also get salad that they make with your choice of toppings of you are not I. The mood for soup, but when you are they have about 20 flavor a to choose from.

I would give this Hale & Hearty 5 stars because the sandwiches and soups are delicious, healthy, and well prepared. However, each and every time I order for delivery (about 8 times now), they take way over an hour to deliver my meal! Mind you, I live just a few blocks away from this Hale & Hearty! Less than 10 minutes walking distance! So there should be absolutely NO reason for my food to be delivered an hour or so after I placed the order. Also, the delivery guys are terrible with communication and are very unprofessional. One lady who delivered my food last week said I had to sign the receipt although I paid in cash, which I explained to her, and she replied with «Oh ok that’s my tip»…Not really sure what she implied by that, but definitely very unprofessional! It’s such a shame the delivery team sucks because the food is great. The manager at this location should just fire all the current delivery guys and hire ones that are punctual and are respectful to their customers!

I’m not sure how this place got its name but it’s neither hale nor hearty. Light on content and heavy on bread, the place looks good on paper but I prolly won’t get a sandwich from there again. Eight bucks is a little steep for an ounce or two of actual filling. Soup was ok but overpriced.

Waiting over an hour for soup delivery is a bummer. Especially when they estimate 5 – 30 minutes.

Food and service have been great when I come for lunch. I just stopped by today because I freezing in the winter weather and I decided to try something new. It was the first time I tried the tomato cheddar and I think I’m hooked. I can’t wait to come back and try something else on the menu!

Threatened with physical assault! Bit of a long story but angered enough to write this up… after a 4.5 hour drive home from visiting relatives on Thanksgiving I arrived home at 7:30pm with little in the fridge so called H&H to order soups for the family at 7:43pm. I live two avenue blocks form the restaurant. 45 minutes later I called to see where the soup was and was told that as soon as the delivery man returns he’ll be delivering our order straight away. I was kind of surprised but they were polite and apologetic so I let is slide… another 30 minutes goes by and I call back to speak with the manager who was surprised we’d not received our order yet. Again she was very professional and apologetic, she said the delivery guy left a while back and that she’d told him to come straight to our place as he had multiple deliveries but she would call him then call me back. I missed her call (had phone on silent mode) but she called back ten minutes later and left a voice message that he would be there in about 10 minutes (no offer to comp the food btw). So it’s now been over 1hour 45 minutes when delivery guy calls to tell me he’ll be here in about 3 minutes. Obviously frustrated, I gave the guy some attitude and said does that mean 30 minutes? He pushed back saying he was just the delivery guy but I told him at this point he was the face of the company and I was pretty frustrated. I was not abusive but I was sarcastic and angry… he hung up on me which obviously frustrated me further. When he arrived 10 minutes later and my doorman buzzed I told him to tell the guy I no longer wanted the food and to bring it back. The delivery guy now calls me directly and give me a hard time about not wanting the food. I told him it had been 2 hours, that it was ridiculous and he could bring it back. He then went on a profanity filled tirade where he told me if I came downstairs he would kick my «mother fucking faggot ass». This went of for a bit with other choice words and threats. I called back the manager who, seemed shocked and was extremely apologetic but I was obviously pretty frustrated so simply told her that we’d not be ordering from there again and she should expect to see a scathing review on Unilocal… so here we are, 3 hours later, I’m pretty damn hungry, and since this guy know where I live I’m wondering if I need to to put out a restraining order.

Regular place for lunch. Staff is friendly. Pretty clean.

Wanted to get a soup or sandwich, and ended up getting them both!
There’s a combo in which you get small soup and half sandwich, and when adding a buck you get medium soup, two bucks for a big soup, I got a big crab chowder soup with ham and mozzarella half sandwich.
The employee weren’t the nicest, but the soup was very good and so was the sandwich.

Love me some Hale and Hearty. It’s about time this soup and sandwich chain found a home up here in Yorkville.
A good place to grab a quick bite for lunch or to pick up a bite on the way home from work. A large selection of soups — their everyday choices and daily specials.
Can always go for the pea soup or three lentil chili. Like the option of purchasing a full or half sandwich. Also has a build your own salad bar if some greens are on the meal agenda. This location is kind of on the smaller side. Not a great amount of tables and chairs here, but there is some window seating for people watching. As with the others a nice touch is that they have pitchers of free ice water with cups, so you don’t have to buy a drink. Being it’s new it’s very clean, and the staff here is super friendly. It almost took me by surprise when I walked in here the other evening after a long day at work.
As it’s in a perfect spot on my way home from the subway it looks like it will become an occasional meal option during the week for me.

Decided to get a soup and salad. I thought it was pretty neat how they had their designated sections specifically for salads where you’re able to customize it to the way you want. The guy making my salad was very nice and helpful. He explained how it all worked and even recommended some dressings.
Now for the soup. I went to get a soup and I noticed the customer in front of me wanted to try a sample. I didnt know we were allowed to sample soups and so when it was my turn, i asked for a sample and what I got in return was attitude from the worker. It almost seems like it was such an inconvenience for me to sample the soup… so I just ordered whatever sounded good at that point without a sample and paid for my items.
My salad? Great! I got the spinach chopped salad with the pick 5 toppings for 9.75. — My soup on the other hand was terrible. I had the white bean and spinach soup, if you could call it soup. It was too thick and i could not enjoy it.
Dont think that the salad is enough for me to want to come back after my soup experience.

For a soup-​and-​sandwich chain, H&H is above-​average, and this location is above-​average for H&H.
It’s small, and there isn’t a ton of seating, but the bar stools facing the window add some entertainment value to your meal.
The staffers seem unusually nice and friendly, cheerfully offering samples of whatever soups you want to try. If you’re used to the frenetic midtown locations, this calm outpost will be a nice surprise.

hale and hearty’s tend to be very consistent, and this one is in terms of food; however, the staff here is super nice and very laid back. since the location opened in april, i’ve been six or seven times. so far, everyone rocks. glad they’re in the neighborhood.

hale and hearty has long been my go-​to lunch spot and now they’re in yorkville. so many varieties, really great flavor and fairly-​priced when you grab the small as i frequently do for lunch of dinner. soup comes with a slice of 7 grain, sourdough or oyster crackers. i’d like to think they’re one of the reasons i’ve been healthier lately. instead of getting pizza on the way home from work, i’ll grab a soup now. thanks for coming to the neighborhood!