My wife bought a Sterling Silver bracelet and after a few days, her skin turned black green. So they said«ok come in with it and we will coat it with Rhodium. She never had these problems with silver before. We googled this issue on the web and found out that Sterling Silver contains 7% copper. Is it possible that David Yurman is using more copper and less silver in their jewelry? I hope not. The bracelet comes with a 14 day return policy for a full refund. When my wife went there on the 14th day to return it, they said she could not and offered a store credit or exchange. This is not good business practice. It’s time to go somewhere else for fine jewelry.
Joanne F.
Classificação do local: 5 Beverly, MA
This was the single best buying experience ever, thank you Anne-Cecille Mystille for being so incredibly patient and helpful, and for making it such a uniquely wonderful experience — I’m a fan! We wandered in aimlessly since we were visiting NY on my birthday and I was truly kicking tires, never having owned a Yurman piece despite a fairly sizable jewelry collection but somehow never been taken with Yurmen since I prefer unique pieces. She glommed onto my taste pretty quickly and showed me fabulous pieces that fit my taste really well versus the classic Yurman look, never pushed, and we had fun. Of course the complimentary champagne helped(and not bad champagne!), but we were well into a great experience already so had already built positive momentum. :) I bought a necklace that I adore and will wear a lot, and two bracelets that stack well with my John Hardy pieces. We will be back — what a great experience, and seriously Anne-Cecile was instrumental to it being so.