Ciao Bella Gelato

So, on my visit to New York the first time around and got to Grand Central Station, I noticed a few of people with ice cream… and then I TOTALLY started craving ice cream! we walked around looking for this little stand! To find that it’s Gelato! YAY!
Very good! and well worth the little walk about treasure hunt.

Very good ice cream with high quality and tastes. Had tried it once in grand central terminal and loved it. A little bit pricy for the size of the ice cream cup though. Just found out that this store was closed.

My nutella crêpe tasted salty… this made me a bit salty. One star.

First time trying ciao Bella gelato and it did not disappoint. The strawberry white tea is fruity and refreshing. The bourbon chocolate caramel was the perfect combination with no taste of alcohol. Definitely hit the spot. Perfectly balanced and not overly sweet like most ice cream/​gelato shops. Hubby always order passion fruit so he was happy with his choice. I would definitely recommend this place and come back for more!

the employees have no idea of customer service, expensive and taste is at most: food court ice cream, save up and buy yourself a «Drumstick»

What I’ve Had: Banana, Prickly Pear, & also some sort of maple walnut gelato
Would I go Back?: Yes
Story: Came here while I was strolling along Grand Central Station one day with my cousin as we were waiting for her train. My friend had told me about a ginger flavor she had tried and being a big ginger lover I had to stop by here. So needless to say somehow i did not try the ginger but instead got a scoop of the prickly pear and maple walnut which are opposites but delicious each in their own way. I loved all the variety they had and how much they let you sample. One of the better gelato places i’ve been to in the city.

Had the pistachio ice cream. I’ve had better but it was still decent, and their portions are huge! They didn’t have a whole lot of flavors I was looking for but they seemed to have a good range of sorbets/​fruity flavors and some rich chocolate ones. It was a nice place to sit down for dessert and catch up with a friend before we had to hop on the train.

I had their lemonade, it was a bit too sweet and overpriced. They have a huge selection of sorbet and gelato though.

Me and the bff was feeling for something sweet like ice cream, so we went to the Grand Central food court before going our way home. We found ourselves at Ciao Bella.
I’m honestly not one for buying ice cream and things like that, but on this day I decided to have a «regular» sized serving of their Ginger Snap gelato.
Needless to say, it was very good, and very addictive. I wanted so much more. Now I gotta find a way to get a pint of that baby for me to have all by myself at home…

I just had a great experience here this afternoon. I went with a work colleague to pick up pints for an office party. We had a list of flavors we were looking for and presented the list to the manager, Bernard.
Bernard was so nice about going over the flavors, asking us how far we had to travel with it, and letting us know it would take about 10 minutes to pack. He packed it in a freezer bag to keep it cold since we bought 5 pints, and he also gave us cups, spoons, napkins and even wet naps which was really nice.
He offered us some tastings of flavors to make sure we got just what we wanted (the Valrhona chocolate was incredible, as was the blackberry cabernet).
While we were waiting, we decided to buy some gelato while we waited, based on his recommendations. Since we bought multiple pints, he gave us our small gelatos on the house.
Bernard was a wonderful example of customer service and was very nice, informative, and helpful with our choices.
Thank you so much Bernard and Ciao Bella! I will be back here for summertime (and maybe fall, winter and spring) treats!

Loved the gelato at this place! Couldn’t decide on which flavor but I went with blueberry and I did not regret it! Delicious! Can’t wait to grab a bite there next time I’m at Grand Central. So many more flavors I still need to try!!!

Really good little gelato and crêpe stand at Grand Central. We had a couple breakfast crepes with ham, egg and cheese that were hot, tasty and very fresh and then finished with small scoops of gelato. I had the apple cinnamon which was super good. Nice guy that runs the stand also.

Mmmm absolutely yummy gelato’s, especially chocolate espresso, chocolate yummy, I can eat tons of them!
Very friendly staff…:)

Staff here was rushed but friendly in handing over my $ 4.08 2-​scoop (free scoop from their 30^th ann’y party downtown) of bourbon pecan and brown sugar caramel, both of which were better than any of their standard-​issue supermarket pints (though wasn’t impressed with the red bean I tried). No idea why they feel they need a café here too, nor why folks were patronizing it.

Surprisingly good shake at a decent price, given where we were.
It was busy in the dining concourse, but the employees behind the counter were working fast and helping people quickly.
I got a small Mocha Madness shake, while my husband got a small Pistachio shake. They were made fast, and they were actually really good.
I’m not sure why I sound so surprised in my description, but I guess I wasn’t expecting a whole lot from the shop. I may be hard to mess up a shake, but it’s too easy to mess up decent customer service.
The shakes were refreshing and delicious, the employees were friendly, helpful and efficient.
It’s a good stop for a quick ice cream/​frozen treat craving. I’d definitely go back, if I was a local.

Some people take cigarette breaks, I take Ciao Bello gelato breaks.
It’s not lifechanging, but I find myself coming here often. Like three times a week. The banana gelato is off the chain.
Maybe I just really like bananas though. I dunno. Jury’s out. Until I find a better gelato place near my office, 4 stars.

Note to Self — Do not combine Lemon-​Basil with Blackberry-​Cabernet flavors again! My taste buds got mad at me for attempting this.
The LB flavor is light and very basil-​y. Gave me the same aftertaste as eating a slice of pizza. The BC flavor is very strong — very! Both good in their own — individual! — way.

Ciao Bella does a mighty fine job for mass produced commercial gelato by the pint. I love their Blackberry Cabernet sorbet too!
What you get here isn’t really any better or fresher than the pint you buy at the grocery store, and its a little pricier. They do have a much wider variety than the average grocery store though.
I occasionally stop here for the seasonal varieties you don’t find in stores like Pumpkin spice. Unlike many seasonal items with this flavor, It doesn’t have an artificial taste or just taste like the spices without the pumpkin. This gelato seriously tastes like real pumpkin pie blended into vanilla gelato! GET IT before its GONE!
The cashiers here are usually really sweet and friendly, but some of the girls behind the counter can have a little bit of an attitude. Once I saw one of the girls scoop the wrong flavor for a customer, and when she was corrected she scooped it back out of the cup into the tray. I guess that is not that bad, but I still though it looked a little unprofessional.

Expensive, considering I can get an entire pint of their stuff in the grocery store for $ 4, however most of the flavors they have aren’t sold in stores. I highly recommend green tea gelato if they have it, cinnamon, and prickly pear sorbet.
A worthy treat after a day in the city before you hop a train back to the burbs.

I came by here a couple of times and tried several gelato and sorbet flavors from them. The staff were usually friendly, but once I came across this b*tch who seemed very annoyed because I was asking for samples before actually choosing a flavor I want. She got so annoyed that she didn’t do her job and went to the back and then some other guy came to assist me. I mean I wasn’t asking her if I can sample every single flavor… oh well.
Any way, I’ve gotten their mint chocolate chip, pistachio, pumpkin spice, and french vanilla gelatos. From these flavors I must say I like mint chocolate chip the most because I always favored this flavor in general. The other flavors were pretty good too. For sorbet flavors I’ve gotten prickly pear and peach ginger. And wow I really like prickly pear the moment I tried a sample of it. It was like love at first sight! It was sweet and refreshing.
Their gelatos and sorbets were pretty good, but each time that I have been there I felt their gelatos and sorbets were not cold enough. What I mean is the moment they hand the cup to me, my gelato/​sorbet were already melting. Despite the good flavors (ahem prickly pear), but it’s not cool that my gelato/​sorbet is melting before I even start on it.