Aldo Shoes

Terrible terrible service! I’m a customer referred by another store (42^nd st). The service here is so bad that I just cannot make a purchase! Only putting some good-​looking faces here without good attitudes won’t increase any of your sales!

Shoes I ordered in the store came in a wrong size… Like really. Very upsetting customer service for an ALDO store

If I can give this place 0 stars I would… This review is purely based on the poor (lack of) customer service in this store in particular. I was purchasing many pairs of shoes and the cashier was being completely rude while she was ringing me up. Avoid and go to another location.

I think this location only cares about employees that look good more than employees actually providing customer service. Every time I’ve been in this store not ONE person has asked me if I needed help. Will not ever come back to this location.

Let me start by clarifying that this location gets a 3.5 rating.
The day of my graduation, I needed an emergency pair of nude pumps! I searched this Aldo location and pulled four pairs of shoes that I thought might work with my dress. I only noticed one sales person, perhaps the others were scrambling around in the stock room tending to other clients, and I asked if she had any of the available half pairs of shoes in my size. She scanned them immediately and said she did and for me to have a seat.
As I sat, I looked around and noticed how organized the place was for such a narrow location. One side was predominately women’s shoes while the other side was men’s. One section was dedicated to sales shoes while the others were dedicated to unnecessary accessories and handbags. There were several customers roaming around the store and was pleased with how I was able to find a seat.
Not too much later, the girl came back and actually took out each shoe and carefully placed it on top of the box to which it belonged on the seat next to me. I couldn’t believe it. She was actually giving a presentation of the product! Even though I really liked the shoes I picked it helped me feel more confident about my options. I eventually picked one shoe and she asked how I liked it. She took me to the register and suggested add-on’s. I was impressed by the service that I had gotten that day at Aldo as I have never had such great service before. It’s a shame the girl never introduced herself to me or else she would have gotten a proper shout out in this review!
Pretty sure I’ll come back to this location should I feel like braving the touristy crowd of 34^th Street!

I stopped there during my random touristy shopping, I didn’t get any shoes but found a great deal on watches and bought 2. It looks busy and hopping place.

I will never ever buy shoes from ALDO again. Period. I bought a pair for 150 $ and the the leather at the tip of my shoes are wearing off. I then realized that I was sold which was not leather at all. For something that is not leather, I will not pay 150. After all my money does not grow on trees.
Terrible shoes.

NO, no, no. This place is awful. The only reason I’m giving it 2 stars instead of 1 is because I’m cutting them some slack for the fact I went in during the holiday season.
They had a lot of staff and a lot of bad apples. I waited nearly 30 mins for a pair of shoes, during which time I talked to 4 different staff about the whereabouts of the shoes. Then they brought out the wrong shoes. Then they brought out one that was beat up, and the pair I ended up taking home had mismatching sizes. I will be going into another Aldo’s to get my refund because I will not be setting my foot in this store again.

I love Aldo because they have great shoes, accessories, and bags at great prices. However, be VERY CAUTIOUS about ordering online with them. They use the same inventory that is on hand in their stores instead of a separate inventory like most online stores. This means that if you’re expecting shoes in brand new unused condition, chances are slim that its going to happen. I recently placed an online order worth $ 300 and they shipped me display pairs that had the price tags on the bottom and looked so old and were so dirty underneath that they might as well have been worn outside. Any serious shoe shopper knows display pairs get the most wear and tear from handling. I was so disappointed and disgusted. I couldn’t believe. that who ever processed this order thought these shoes were ok to send to a paying customer!!! I order from several companies online and this is the first time EVER in my LIFE have I received merchandise in such shoddy condition. SMH. I returned them to a local store and even the associate agreed that I should not have received shoes in that condition. Once again… SMH. I still love Aldo but I refuse to place any future online orders with them. I do not trust their merchandise sight unseen.

Didn’t have a problem finding a salesman on the floor to help me out (actually he came up to me) and they were pretty quick in getting my shoes.
The main problem was waiting on the checkout line. It was like 6pm so theres a lot of people in the store and the cashiers were moving like snails… literally because I waited at least 20 minutes on the line to pay for my shoes. I think around 15 – 20 people were on line while the workers took forever with each person at the register. COME ON!!!

I love Aldo, ehh this store is ok. I mean they do help you, no one has an attitude problem as is customary to have in NYC. I don’t know why others have experienced poor service, but hey I guess I’ve just been lucky. I’ve been to the store oooh about 100+ times and not once was shocked at how they treated me. The sales associates are stylish which influences me to want to shop more. I love the shoes, and LOVVEEE the bags. Nada bad to say about this here spot. Check it, get those lavender pumps with the turquoise clutch and you’ll be stylin’

Well let me start by telling that I am a huge fan of merchandise offered by Aldo. I really like the designs and comfort offered by Aldo shoes.
But this outlet really sucks when it comes to customer service. I have been to this outlet a couple of times. But everytime one always has to search for the store representative, they don’t come forward to helping customers.
It also happend with me that the representative starting helping the other customer while she was still helping me. Anyday I would prefer the fifth avenue store over this outlet. The staff at fiftha venue store goes out of the way to help the customers.

I was impressed by the customer service for such a prime shopping area along 34^th street crowded with tourists n what not. Alot of selections for both men & women. Found a pair of mens shoes (really comfortable). Price wasn’t bad & i saved 15% off some Internet coupon I had, so its worth the try if your on a bargain. It’s no high end fashion but they got accessories to put together a couple of outfits without breaking your budget.

Wow. So much hate for this location. I had great service and was impressed with the merchandise of Aldo. I shall give it four stars!
Aldo doesn’t have the most comfortable high heels but I did try on the most comfiest pair of flip flop sandals. So much better than Havaianas (spend the extra $ 5 and buy a pair of Aldos). The designs of their high heels and sandals are really cute. If you are off to a party or a day along the coast, Aldo shoes will make your feet look sexy.
This location is one of the larger Aldo stores and is filled with accessories. Pretty earrings, sets of bangles, celebrity inspired sunglasses, and purses in genuine leather and faux is what you will find. The colors are bright and if color is a little too risqué for you, Aldo has plenty of neutrals and black for that classic look.
There were quite a few shoppers at Aldo today and the salespeople were busting their @sses. I wanted a brand new purse (not the display model) and a salesguy went to the back to get me a fresh one within 5 minutes. He was also juggling shoes so I was surprised he did not forget about me and was so quick to go out of his way for me. The salespeople work on commission at Aldo. Go figure.
I love the design of my faux yellow patent leather handbag. I just had to have it and for what it is, it was priced really well. I know some other retailers who would have jacked up the price times two.
I’ve been in this Aldo when it was not as busy. It’s not as exciting. Aldo is either hit or miss and today it was a hit with a good shopping day for my coworker and I. If you’ve ever had a day of retail therapy, then you would understand why I gave Aldo four stars.

I need laces on my shoes. Aldo apparently doesn’t think laces are required, and only uses them on like 4 pairs in the entire store.
This wouldn’t be so bad, I mean, to each his own. However, the deafening volume of the pointless yo-​dj-​pump-​this-​party dance music drove me out of there in about 2 minutes.

ALdo’s shoes is just ALright. My shopping partner-​in-​crime came in here on a mad hunt for a pair of boots but ended up only buying a toe ring.