Beverly Coachcraft

I dented the rear bumper of my (at the time brand new s550 coupe). Beverly repainted it and it matched exactly, and it was black metalic a hard color to match. the car is now back in their shop again for some front end damage, and I told my insurance agent I wouldn’t go anywhere else.
This time the damage was considerably greater, and more detailed due to the fact that the front end of this car has so much electronics. Again it came back to me in PERFECT CONDITION (like new) Tom was very cooperative and explained everything carefully. In summary if you are looking for the cheapest place to fix your car this is not the place for you, but if you want a high quality job THIS IS THE PLACE FOR YOU, they specialize in MBZ and BMW

I’ve used these guys twice. Hey, it’s LA… accidents happen. Tom and Peter will take good care of you. If you have a Benz, this is the best shop in town. Don’t use the shop your insurance pushes. I’ve done that before. It took the other shop 6 times to get the paint finish right.

I got in a car accident in my Fiat last month and had my car brought to Beverly Coachcraft after high recommendations from Enterprise. I wish I could give Tom and his team 10 stars. Tom was courteous, highly communicable, reliable and genuine. He helped me understand my insurance companies initial estimate as well as help me fight to get proper parts covered and put on my car! He kept in touch updating me throughout the process and was a joy to work with. I’m so glad I found this gem and that people like Tom and places like Beverly Coachcraft still exist.

Beverly Coachcraft is the best. The employees are very well versed in what they do and have made an unpleasant experience from my accident into a pleasant experience in the aftermath. Tom has been super attentive and I’ve had to deal with basically nothing other than to bring my car in to have it fixed. He has taken care of it all for me from dealing with my insurance company to my adjustor, without me having to lift a finger. Thanks Tom for the great service! And when I came to pick up my car, it looked fabulous! They did such a great job, with such attention to detail! Thank you again Beverly Coachcraft!

Being a current 28 year employee of Mercedes Benz, I would not allow any other body shop to touch my cars! My newest MB is a 2014 E350 that had $ 18K of front end damage due to a run in with the back of a truck. They fixed the car in less than a month and I honestly can NOT tell where they did any repairs.
In my 28 years with Mercedes I have seen some major hack jobs on cars, Beverly Coachcraft does nothing but top quality repairs. Not to mention they are one of the few body shops in So Ca that is certified by Mercedes Benz. If you drive the best, you should expect the best, Beverly Coachcraft delivers!

Very impressed with this establishment. Went in and dealt with Tom B. who was professional, courteous and friendly. He took the time to look over the car, answer all questions, and gave some friendly advise. There is a reason this place gets great reviews!

Best service, they do a really good job here. Peter is a really nice/​honest guy.

I live 5 hours away and wanted to have my Audi A4 B7 repaired here. It recently was rear ended and all I have heard of this place were great reviews. Unfortunately my insurance would not tow it to them, because of the cost on how far away it was. I talked to Dan Schimpke on the phone who understood completely. Dan helped me out on finding a place near me that was reputable as well and walked me through the process. I greatly appreciated it and if I move closer down south, I will for sure be using them!

Let me start by saving, if you want the best… Look no further. I have had my 560SL and my CLK55 AMG (twice) worked on here and have been more than happy each time. The people are honest, and truly care about the work they do. Let me give you a few examples:
1. My 560SL was hit on the driver’s side front wheel. Yes, it was pretty bad. Took it to Beverly Coachcraft right away. When they got approval to do the work from the insurance company, and started the project they informed me that there was some wear and tear damage that was not caused by the accident. The price for the suspension work was expensive, almost $ 3,000 and that would be coming out of my pocket. They called me and discussed my options and even shared on some ways that I might be able to get the work done at a more reasonable price. What? Did they really direct me somewhere else because it was more cost effective? Yes the did! Tom was honest and considerate, a quality that is not shared by many in the business.
2. I had my CLK55 for about a week when somebody decided to back into the driver’s side door. Took it to Beverly Coachcraft the next day and it was better than new when it was returned to me.
3. My most recent experience was after I was rear ended at a light on my way to work. Took the car in and was helped by Tom. What a pleasure to work with. In addition to the work being done due to the accident, I wanted to see about a dent in the rear fender and reconditioning of my rear wheels. Since this had nothing to do with the accident, I was paying out of pocket. Tom had the dent pulled out by his dent guy (no paint needed) and send the wheels out to be reconditioned. What an amazing job they did. I was truly impressed.
Is this place cheap? No
But when you are driving a Mercedes, BMW or other high end vehicle, should you really be looking for cheap repair? I don’t like to overpay, however the quality of their work, the equipment at their state of the art facilities more than justifies the price they charge. I made the mistake of going elsewhere one time, BIG MISTAKE. The only bad part of this is that I seeing them means I have care repairs to handle.
The staff have always gone above and beyond and I could not be more pleased. Without reservation, Beverly Coachcraft is the only way to go!

With two teenaged drivers, I have had more bodywork done than Cher. Beverly Coachcraft is the only place I would go to get it done right. I’ve tried two other places and they did not do a good job; I had to send the cars back for further work. It ended up taking longer and was a hassel. Insurance companies will try to steer you into their select shops (many of whom probably pay kickbacks for the referrals) but you have the legal right to go to any body shop you want. Why not chose the best?

I brought my 2014 Mercedes S550 for a repair to pass rear door and quarter. They kept me informed during the process. All staff encountered were really helpful and pleasant. They also explained what and why they were doing something such as repair vs. replace.
After going to Paulee AND Auto Steigler, these guys seemed honest and legit. The other places wanted to cut the frame of my car vs. repairing. Both quoted that after only a cursory look at the damage.shady. I believe Bev Coach does look for the best interests of the car/​repair, rather than seeing how much they can squeeze out of your insurance company. BOTTOM LINE: The work done looks great and it was done in a reasonable amount of time.

I can not tell you that I have been involved in many accidents over the course of my 35 year driving history.. .but.. .I discovered Beverly Coachcraft via a friend’s recommendation years ago and found them to not only achieve the ultimate work quality; but, to truly care about what it is that they do. I noted one review speaking towards ‘cranky’ service writers. With the drama that they likely witness on a daily basis, I will cut them some slack on that matter and advise you not to fall prey to a shop with a good hustle and charming service writers. BC gets the job done in the best manner I have ever seen. I have a wickedly good eye and they astonish me when it comes to matching original finishes.
Oh.. .don’t be put off by their promotion as MBZ specialist.. .while they are, they know exactly what to do with many other types of vehicles.
Run.. .and try not to drive.. .to Beverly Coachcraft if you want your car to be as good as new after they repair it!

My 2006 E350 was damaged in an accident on the 405 when a guy lane changed into me, impacting the rear quarter panel and door on the right side.
I was referred to Beverly by Armound Loukasians at WI Simonson in Santa Monica, who services my car. He recommended them highly for quality of work. Beverly specializes in Mercedes Benz, BMW, and other high end vehicles.
The day after the accident, I took the car in for an estimate and was promptly taken care of by Tom, who did thorough job of assessing the damage and estimating repairs.
After waiting over 4 weeks for settlement of the claim from the other guys insurance, Anchor General, I received a low ball offer which was less than half of Tom’s estimate. I took the car into Beverly and they handled the rest, negotiating with the insurance and obtaining the necessary supplements to complete the work properly.
My car has been restored to original condition. I am very pleased with the service and quality of work. Highly Recommended!

I originally came to this body shop a couple of years ago because I heard that it was the best place to take your Mercedes-​Benz. I was involved in an accident and my vehicle needed to be repaired. I went over with them thoroughly what needed to be repaired. All of a sudden I had problems with the adjuster not wanting to cover all of the damage to my vehicle. When I spoke to the owner/​manager Peter, he told me he was not aware of some of my concerns and damage and further, he could not justify all of the damage. I thought this was strange and immediately had my car towed to Paulee Autobody where I had gone for years.
Fast forward, I recently was sideswiped and as a result my vehicle suffered damage. I wanted to give Beverly Coachcraft a second chance, SHAME on me for that! I had the same issues again that developed into an timely exchange with my insurance company even though I was not at fault as a result of Peter. Again, I had my vehicle towed to Paulee Autobody where I no longer had to deal with headaches! BE FOREWARNED! Peter is a major tool and creates problems between the customer and the insurance company instead of advocating on your behalf. Being involved in a car accident is a stressful situation as it is, you need an autobody shop to represent you fully and professionally.
STEER CLEAR OF THIS PLACE IF YOU DO NOT WANT TO BE INVOLVED IN AN ADDITIONAL ACCIDENT WITH AN INSURANCE COMPANY! TAKE YOUR VEHICLE TO PAULEE AUTOBODY.

In July, 2012, I was hit by a crazy LA driver who didn’t feel obligated to pay attention to his red light. The E350 that I was driving was garaged, no dings or dents or anything at all. The damage looked horrible and I thought for sure that the car would never look the same. But I was wrong. Tom @ Beverly Coachcraft took great care of my car and was patient, and genuinely concerned. When I picked up my car, I noticed something I felt was not perfect. Tom took the time to look at it and then said to bring it back in to fix it. But apparently, it was an apparition and it was gone by the end of the day. The car still looks beautiful… well LOOKED… now it’s 7 months later and two more accidents (yes, both not my fault) and off I go back to Beverly Coachcraft. I will update the review with my most recent experience, but I’m sure it will be great!

Have been here 3 times this year and have only had the best experiences. excellent work and excellent customer service. nothing bad to say about this place!

Needed to get work done on my husband’s baby (his BMW M3) after a fender bender and this place is one of State Farm’s recommended shops. Incredible service. The front office staff is really friendly and efficient, and the work was done incredibly quickly (less than a week) and well. Hands down the most painless repair experience I’ve ever gone through. If you have a beloved BMW who needs care and you are going through insurance for payment, recommend this place.

This has to be the best auto repair experience I’ve had and yes I’ve had a few before sadly. Thank you so much Beverly Coachcraft and Dan! You’ve turned my sad and broken car into a brand new car. I absolutely love you guys’ work and the staff’s patience and responsiveness.
I got into an accident around mid-​March, so my back bumper was completely messed up, include the truck not being able to open. Brought my car into Beverly Coachcraft because of a friend’s referral. Not only did they let me know the estimate right away, but they were so patient with me I felt like I was the only customer there (obviously not as I can see a lot of nice cars being fixed there). Both Dan and Tom gave me great advice on how to not to have to spend my own money. Thank God they told me that. Their quick estimate allowed me to handle the insurance claim very efficiently.
Then I brought my car into Beverly Coachcraft after I handled the claim, they took my car in right away. I got there, the rental car company hasn’t come yet (they were late), so they even offered to call them for me! Where do you get that kind of service anywhere else? Dan, Tom and everyone else was super nice and helpful of course.
Just a few days later, they called me and told me my car was ready… that’s pretty fast. When I saw my car, haha I couldn’t believe how perfect it looks! Seriously, it looks brand new and they just did such a nice and detailed job. Just by talking with Dan, you can tell how much he loves the business and want to make sure every customer and car was taken care of 110%. I can see why all the most expensive cars were fixed there. Last but not least, they washed my car for me. What a sweet surprise after an unfortunate accident.
Thank you again guys! Will definitely refer all my friends and family there. I don’t usually Unilocal but you’all totally deserve the credit!

Go here for the work they complete on your car and NOT for the customer service. The auto body shop did a fantastic job with doing work on my BMW.
When I dropped off my car the visibility of the work needed on the body of my car was apparent but I had to point out that I also wanted my rim on my tire fixed as well. They called me the day before my car was supposed to be finished to let me know that they didn’t realize I had run flats on my car and that it would take an additional 3 days to complete my car. (Seriously, did I NOT point that out on the day I dropped off my car?)
Customer Service was not their strong point. 2 cranky guys and one extremely pleasant woman. I wish I could have just talked with the woman the entire time because she was friendly but the guy Tom who was in charge of all of my paperwork seemed like he could care less. He was arrogant and condescending.
BUT, like I said, you go here to get your car fixed the right way and to have great work completed and not for the customer service.

The MBZ dealer recommended this place to me after my car accident. I got rear ended and they had to perform about $ 3000 in repairs. It seems to be the only MBZ authorized shop in the LA area.
Very professional staff. When I was too busy to answer my phone, Peter Sardi would email me to provide timely updates on my car. I never had to call the shop because they always called me first.
The workmanship is outstanding. I’ve had no issues with the car since receiving it few weeks ago (crossing my fingers no wires got crossed!). The color match was spot on, and the installation was precise.
I didn’t have to deal with billing because they worked directly with insurance.
Highly recommended if you’ve got a Mercedes.