Avio Coach Craft

True, Avio’s bodywork takes several days and they’re not cheap, but if you have a Tesla, don’t go anywhere else. Tesla certifies very few shops, and Michael just got extra training from Tesla so he’s a real expert — this is who you want doing your repair. He and his crew are the best. Customer service is excellent, too.

Brought my Tesla here for a ding repair. Car came out perfect! You would never know there previously was a crease in the wheel well body line. So impressed with their customer service and quality of work!

A great recommendation by TESLA to have Avio as one of their certified locations.
Michael and Valerie were exceptional in handling my repairs. The time-​to-​completion was was a couple of days for some rear bumper and valance replacement.

1 month backed up as of today, excellent shop still

My Tesla was rear ended a while ago, and I was directed to Avio Coach Craft by Tesla. I could not have been happier with the repair. We ended up not needing a new bumper, but it looks as new as it can be! Michael was just terrific, this was my first «accident» ever and dealing with the other drivers insurance was a breeze with his help. Diane at the front desk is just a doll! The whole experience, all things considered, was great all the way around. So accommodating and the work was top notch! L O L A (any kinks fans?) is back to perfect!

Michael and the rest of the team were very professional, courteous and responsive. The repair was completed on time as promised and they even helped coordinate return of the rental car.

Had to bring a Tesla for a small fender bender and had a great experience. Diane working the front office was great and always helpful. Always had a great attitude and cheerful everytime i called in asking a question or needed help. Michael who helped managed the repair was very helpful and made the Tesla looking like it was brand new. There were a few loose ends when the repair was finished but when we contacted Michael back, he was very prompt and responsive on getting them done! Very very happy with their work.

Michael and Brian are extremely knowledgeable with teslas. Unfortunately, the car isnt a traditional car, especially with body work.
But they pulled through for me! The body work and paint is flawless! Don’t rush these guys, your patience will pay off.

I would rate this unprofessional «body shop» a 0 star if I can. Everyone seems so friendly when you are there to drop off a vehicle. Although, after that it’s nothing but lies. Like another person said they say 5 days and it takes longer. They glued my rear bumper for my tesla back into place and ate all the insurance money, claiming that they repaired it. That’s all crap. My same bumper was not even repainted. Horrible service !!! STAY AWAY

Top bodyshop company with great customer service.
If you want perfection these are the guys!
Michael, the manager was really great honest and helpful.
Car was in for a week while they resprayed the bumper and aligned the hood on my Silver Tesla but job was worth the wait.
They are high end car specialists (Tesla, Mercedes Ferrari etc) so I’d advise you not to go there if you want a cheap «lick and a promise» job. However, you defiantly get what you pay for if your looking for quality.
Thanks guys.

Simply the best body shop in LA if you love your car. They do not overcharge because they are certified by Rolls Royce and their work is always impeccable, Avio and his team deserve 5 stars.

My Tesla Model S was severely damaged in a head-​on collision by a wrong-​way driver. The car saved my life, and then Avio saved the car! They carefully inspected the frame, actually showed me the areas of concern (the frame was ok), and then repaired it like new (all paid for by the other guys insurance!). I really mean like new. There is no indication at all that the car was in an accident. These guys have lots of experience with Teslas. There were about two dozen in the place in various stages of repair when I visited. Michael was extremely helpful, answered emails quickly, usually within the hour, and kept me up to date. Yes, IT TAKES A LONG TIME TO FIX A TESLA. Parts are in short supply, and the work has to be done carefully. Be patient, and your car will be returned to you in great shape like mine was. These guys know what they are doing when it comes to Teslas.

Had my Tesla in for some minor body and paint repair. They delivered on time and the resulting work was good as expected. Price is a bit high, but they know how to do aluminum so it was better for me than rolling the dice with a lower priced shop who’s just learning aluminum. Worked with Michael for quotes and updates

I just want my car back. I was told 5 days and in 2 days it will be 1 month. I just had some scratches on my bumper. I will see how it looks whenever I do get it back! Brian said he would cut my deductible in half! Thankfully I have another car! Don’t think I will use them again because I think they have so many cars and my car was not that damaged so they probably waited awhile to get to work on it.

I was referred to this place because they have such a great reputation for fixing high-​end cars. They did not disappoint.
The customer service is awesome, and the level of professionalism is unparalleled. I can confidently say, this is my best experience with a body shop.
Bryan and Diane were awesome to deal with.
BTW — I rarely give five star reviews.
Lila

Had front body damage to my Toyota. They had to send my car to Van Nuys location since they were busy working on their Teslas (and other exotic cars) in this location. These guys did a great job, worked with insurance and got everything fixed, but the time they took to do it was so long (more than a month) that I have to take one star off.

Great service and extremely responsive to emails/​calls. Completed the repairs wayyyy ahead of schedule. Would definitely recommend them to others (ask for Michael!).

I’d heard many good things about this place from my buddies on the Porsche community bulletin boards, so when it came time to have the rear bumper on my 1996 Porsche Carrera 4S repaired, I figured I’d give them a try.
I’m sure glad I did.
Bryan not only kept his word about when the car would be ready, but the customer service and communication were excellent. I’m also very happy with the quality of the work done, and he matched my car’s silver paint very well.
If you ever need top work done by a top shop, this is the place to go.
Highly recommended.

I will NEVER work with these people… IF you can even get them to give you an estimate… after calling and begging them four times to give an estimate, they had an incredibly bad attitude… like your trying to get in an exclusive club, and never called back.
WHY WOULD YOU EVER WANT TO BE TREATED THAT WAY!!!

Its nice to know that there are still businesses out there that are out to help others in need and not just looking to make a quick buck. Avio is AWESOME. I hit a piece of a broken tire at 80 MPH in which at that speed the fittings on any sports car air dam might get damaged or come loose. Mine appeared tweaked and the service man at Beverly Hills Porsche referred me to AVIO.
The gentlemen came out and looked at my car and was able to fit the loose bumper very quickly and then got underneath the car to fit the protective cover on. It was not easy to do but I could see that he was always aiming to help others.
That’s customer SERVICE!
He got a customer for LIFE in a simple gesture. No wonder they do so well with high profile clients.