Holiday Inn Houston – Westchase

Very decent hotel, location is convenient and Service is good … The breakfast at the restaurant was not bad and the service very friendly. In general the cleanliness was ok… I don’t have anything to complain… I would stay there again if I have to work close to that area…

Omg! This place and they bed it is so comfy and my room was so clean I don’t stay in holiday inn’s much more like the marriott but this one on west park is one I will go to again had such a good sleep and a nice experience

We loved our stay here. We had tried to use our IHG platinum rewards at Candlewood across the street but they were very rude and the lady wouldnt let me check in without my boyfriend because he wasnt there yet so we got our points refunded and came to holiday inn instead. We got a free upgrade to a suite on the 5^th floor with our platinum rewards from IHG and it was beautiful and perfect. I am amazed that I am even at a holiday inn we will definitely be coming back again.

Really nice place for such cheap prices! I’d say it’s actually better than the Marriott. I really enjoyed my experience here, and would definitely come back without a doubt.

Rooms are great, staff is great… but I had a lot of work to get done when I stayed here for 5 days, and the wifi is horrible. You never know when it’s going to work and half the time that it did it was so slow it was pointless to even try and work with. I ended up just having to use data from my phone to get anything done. The fitness center was a little of a disappointment and the restaurant food was not so great… But the staff was super friendly, the rooms are very nice, and I appreciated the fresh orange and lemon water when walking in from summer heat.

Enjoyed our stay here. Loved the fact that when coming in for the evening they offered us a bottle of water! Rooms were nice and the bed super comfy! Only thing it would have been nice if they had a jacuzzi! Front desk employees were attentive and always smiled! Thanks Holiday Inn for making our stay enjoyable!

This place is awesome. Checking in is easy and the lobby is small but really nice. King bed is so comfy, really nice restroom, microwave and mini fridge, nice flat screen tv, cable, once in a while free breakfast (which is by the way decently tasty), vending machines and natural flavored water in the lobby, and the place is so clean. I’ve never been in the pool or gone to the gym there but I bet they’re just as great as the rest of the hotel. Definitely recommend this place, it’s one of my favorite hotels to stay at in htown.

We had a terrible experience and it has finally driven me away from the IHG and Holiday Inn brand for good, I’ll use choice hotels from here on out. I called and confirmed my reservation with the actual staff at the hotel and at that time I asked what the hours for the pool was, and I was told. Never did they say that the pool would not be available during my stay. The only reason I chose this hotel at this time was for a birthday party for my 11 year old daughter who had begged all year for a pool party. We had told her it was not an option since her birthday is in February. We actually did some research and decided we could do it at an indoor pool so our search began. Since I am a long time Priority Rewards member I decided to look into hotels with indoor pools, not common in the south. So we booked this hotel, I arrived early and decorated the room with balloons and cake and ordered pizzas for the girls. Once the girls and my wife showed up we all ate and prepared to go poolside. The girls were laughing and excited, very happy about being able to go swim. I called the front desk to ask if the pool had towels there or if we needed to bring our own. He said yes and i went to hang up the phone when I hear something. I paused and said yes and it was at this time, while my daughter and friends are already dressed for the pool and ready to go that I was informed that the pool was «closed for the night» due to cleaning and treatment of the pool. I argued with the guy and at that point I wanted to speak to him face to face. My daughter said she wanted to go and we went to the front desk, again he told me it was «closed for the night» and he was sorry. Even told me a lie that the maintenance man had treated the pool before he went home for the night and simply said its is closed. I later found out that the pool is in fact closed all winter long and they just feed the BS story to the occasional customer who asks about the pool. This info came from the manager on duty the next morning when they tried in a feeble attempt to make up for the pool closure with some balloons and a stuffed animal. There was a security guard on duty that night that saw my daughter bawling her eyes out and offered to take us to LA Fitness where he had a membership, so we loaded all the girls up and took a company shuttle to the place only to be turned away because they don’t allow anyone to swim under the age of 14. Devastated once again we went back to the hotel and tried to console my daughter once again. At no point was she being a spoiled brat but instead was only worried that her «friends were not going to have a good time», not that she was not getting what she wanted. We ended up going to a movie, which we could have done at home and not drove an hour to this crappy hotel with had cracks in the wall. I took some pictures and will be posting them. I contacted the IHG support number and the response I got was unapologetic and offered no solution, in fact just said the manager on property was going to handle the situation.

Very modern and classy interior both in the lobby and meeting rooms. I have a manager meeting here today and we are all very pleased with the look and environment. They provided us with cool looking small coca cola metal bottles. We will definitely come back.

If you travel often this is an above decent place… clean rooms, not to far from things to do, fairly new property (under three years at time of review). Every room had a micro and small frig. Downside, I do not eat on property, I do not enjoy the executive breakfast (rarely do at any hotel), and the bathroom sinks have a design flaw, do not drain well. Not enough to keep me from staying here, I have for three weeks (saving up for Holiday Inn in Aruba next year). The star is young BUT very great…

Was here for business and did not stay or see a room so keep that in mind as you read my review.
The meeting rooms were adequate but chairs were not very comfortable for a full day seminar and by the 2^nd day I was calling my massage therapist for an appointment. Noise was not an issue from others having meetings in the hotel at the same time.
The food and drink provided by the hotel was not kept stocked very well. Booked well in advance, breakfast was advertised to be served at 7:30 a.m. but it was after the 8:00 a.m. meeting start time before all items were available. How can you not have coffee ready until 8:15 a.m. and then have it run out in 10 minutes?
Lunch was more of the same. No water; only tea. The tea ran out in about 20 minutes and I was through eating lunch before it was replenished.
Also, a co-​worker had is truck broken into in the parking lot. He was parked on a far secluded end of the lot. I observed no security patrols by the hotel in the 2 days I was attending the conference. Luckily I was able to park very close to the lobbby entrance both days.
Overall the food quality was good and there was plenty of it once it was brought out. The staff was friendly and attentive enough and the wi-​fi connection was very good. All of the multi-​media connections for the event seemed to work just fine and overall it was a good 2-​day event.

Very nice hotel. Great location for where we had to go (we could even stay off toll roads!). Not too far from variety of restaurants & WFM. Plenty of parking when we were here. Plenty of outlets in the rooms. Very nice staff, helpful & friendly every morning. Very new hotel, therefore «new hotel smell» of off-​gassing construction materials. Folks sensitive to such things may be bothered, especially since it’s Houston & everyone lives in AC, little fresh air.

Nice new hotel. They gave us corporate rate $ 89. Thats really cheap. Room decorated nicely, great bathroom design. BED WAY TOO SOFT. THEY USE WAY WAY WAY too much air freshener. Did someone die in my room? This is a trend with Holiday Inn’s now — maybe its Febreeze but the stink is awful perfumey snooki shyt. They need a breakfast buffet, service in restaurant was terrible. Go to iHOP up the frontage road or Le Peep on Westheimer for breakfast.
wi fi Internet poor. Staff seemed helpful but disinterested.

we rented the meeting room here for a friend’s going away party. i was impressed by the chic, modern décor of the hallway leading to the meeting room, which felt like a luxury resort. the staff was friendly and attentive, and they contributed greatly to the smooth flow of the gathering. i checked the website out, and the rooms all look just as nice. there’s also a gym and an indoor swimming pool. i would definitely recommend this hotel to anyone visiting houston and staying in the westchase area.
this is not the hotel’s fault, but i wanted to throw this note in here for the safety of the guests. one of our friend’s cars got broken into in the parking lot. he had only been inside the hotel for no more than 20 minutes when he suddenly remembered he left his cell phone in the car. when he went outside, he saw that the driver’s side window had been broken, and the cell phone was stolen. be sure to take all your valuables out of your car, or at least hide them out of sight. that’s houston for ya: T