Domino’s Pizza

Absolutely the worst! I place a delivery order at 8pm on a Thursday and waited an hour so i called to confirm my delivery once i finally got off hold they told me that my order was for carry out. I explained that why would you know my address if i placed a carry out the server told me she didnt take my order and blamed it on someone that left. She later told me that my order is on delivery and will be coming to me. Another hour went by so i called back but now im mad. The delivery man told me that the address i gave him led him to an alley. The order was placed on arch st and that runs parallel with market st and he argued with me and said it doesnt. After speaking to the manager and he said my food will be free after yelling on the phone for 15 mins i finally got my food cold with spit and hair on it. Worst service ever

Don’t do it. Mushy & oily. What was I thinking? Not tasty. Will stick with non chain pizza.

Can’t, complain. I order delivery every time online. its fast the drivers nice. I wish there was a Pizza Hut too around but Dominoes rains supreme and has more unique items like holopinio cheese bread; the California chicken bacon ranch pizza, the lava chocolate cakes and the chicken wings and boneless its awwww so good. quick easy efficient reliable JUST HOW I LIKE. 1900 S Broad street every day South Philly!
–silly BillyO from south philly

I’ve given them more than their fair share of chances, but literally every time I ordered from them they screw up my order. I ordered in Jan and thought never again but had to give them another chance today in october, as I’m very ill and so are my two babies who really wanted pizza. I ordered two medium pies, one of various cheeses and one thin crust pepperoni. finally the guy gets here, i pay and he’s gone. my kid doesn’t like the super cheesy one so i say «well it’s a good thing i have this thin crust peppero — » and as i open the box it’s a duplicate of the cheese pizza. I called the driver to see if he mixed something up and he insists that i have a pepperoni. Um, so now I don’t know what a thin crust pepperoni looks like? I told him I’m not blind and no, he was mistaken. He tells me to talk to the store. I called and they apologized, said the correct pie plus free cinnastix are on the way in 30 – 45 min. Great, wait extra time for what should have already been here. An hour passes, I call the store and they said they got really busy, they’ll start baking it now. What?!? I said that’s unacceptable. Just give me a refund. The manager calls me later and says he’ll give me a refund but I have to give back the cold wrong order pizza to the driver so he can take a pic as proof for their supervisor. I said why do you want the cold pizza back? Take the picture, or use the pix i took already, and let me eat it since I’ve been waiting hours now for food and I’ve got nothing here. He agreed, the driver should be here in 20 minutes to take a pic. Well guess what? Over an hour passes and he’s not here. I can’t wait by the door all day. My pizza is cold and gross now. I’m not even sure they’re going to give me my money back… they don’t do anything else they promise! This is the last of many failed deliveries from them… no more Domino’s. STAY AWAY!

I put in an order via the web at 1245am. I never got my order, nor any type of notification that my order could not be fulfilled. I understand the lag due to the holiday weekend, but notifcation of some sort would have been nice. I tried contacting the location a number of times, and got a busy signal followed by a hang up at least four times.
Unfortunate.

I understand it was a busy weekend with everyone coming to Philly for Made In America, but the lack of professionalism was ridiculous. I placed an order online and called the store to see how long it would take for the food to be delivered. Some man answered and told us that they wouldn’t be able to make our food because one of their employees had to go to the hospital. Totally understandable so we asked if we were going to be refunded since we had already paid online. He then does a 180 and says our food will be delivered in 45 mins. Huh? We asked for clarification just to be sure that our food was going to be made and delivered. I guess the man couldn’t handle the pressure of us asking him one simple question so he said, «I’m done talking here» and hung up on us… We called back and asked to speak to the manager. He refused to put a manager on the phone. Whatever, we just wanted pizza. We waited an hour and the food still wasn’t here. We called to see where it was to find that they hadn’t even started making it yet! So we cancelled the order. This was at 2:30am. At 3:41am, they called us (and at this point, we were already asleep) and asked if we still wanted our food because they just made it…
Clearly there is a lack of professionalism, respect, and overall common sense in the employees of this store. This place doesn’t even deserve one star. It doesn’t even deserve to be open. Save yourself some trouble and don’t order from here.

I am currently sitting in my hotel room waiting for an order that was placed 2 hours ago. Delivery was scheduled for 45 – 53 minutes and the when I call i am getting a busy signal. At this point my girlfriend is asleep and I can no longer wait up for this food. Very disappointed!

I forgot to mention: the store is clean. Really clean and the staff was courteous, well mannered and friendly. For a South street location that’s a pretty big deal.
Unfortunately, I’ve had to revise my review as service has been rather unpredictable. Often short staffed, I’ve had to wait at the counter to pick up an order because the entire staff is in the back socializing and can’t see or hear that someone has entered. Normally, I wouldn’t care but I was the only customer and I could see my already paid for order sitting on the shelf.
On the plus side it’s still clean, and I haven’t had any reaction eating the GF pizza so overall my only complaint is maybe better management.

Wish I could give zero stars. I manage a store on South Street and thought this would be a great place to order from regularly. Never again.
I went in after ordering online, with the website telling me my pizza and wings would be ready for pickup in 14 – 17 minutes. Okay, great. I show up over 20 minutes after and my wings aren’t ready, just a few more minutes. No big deal. I’d rather them be fresh and hot anyway.
So as I am waiting, the girl up front disappeared into the back and I never actually saw her again. Over 15 minutes past and another girl asks if I’ve ordered. I said yes. She went to the side, and picked my order up. It had been sitting there for about 12 minutes and due to the lack of communication between their team, I was left standing there wasting my time when I could have just got a slice at Lorenzo’s. And the WORST part is, because it was sitting there, my pizza was cold, not warm, cold, and the wings were clearly microwaved and tasted like shit.

This location CONSISTENTLY disappoints. I’m not sure whether it is their lack of training or simply their employees inability to follow directions, but regardless, it is unacceptable. I would never recommend unless you are in a real pinch or there is eight inches of snow on the ground like tonight.

I’ve been looking for a great little pizza joint in Philly since I moved here. Decided to give this little local secret a try after a friend suggested it to me. Glad I did! They use the freshest ingredients daily and I believe they even cook their pizzas in a brick fire oven! I know some people say that this pizza tastes like cardboard; well they are right, it tastes like DELICIOUS CARDBOARD!

I don’t think this dominos is better than any other dominos but they’re all DELICIOUS. This one delivers into south philly which is perfect for me.
You can now order on your phone with an app so you don’t have to speak to any humans (woo). They have decent deals every day of the week, but their pizzas are pretty small. You can definitely get more bang for your buck but they’re delicious.
Definitely get the garlic sauce on the side of whatever you order.

I am so glad that they’re open late, however I asked for marinara sauce and they did not provide me with the sauce. I guess I’m okay with this.

I orded the chicken/​carbonara artisan pizza and chicken alfredo pasta. This is one of worst orders I have ever received from dominoes. The pizza crust was old, hard and appeared to have mold on it. It looked absolutely disgusting; I had to throw it away. The pasta although edible, had no taste and about 3 pieces of chicken in it. I would not be ordering from this dominoes again!!!

What can you say? It’s a chain, Domino’s pizza.
$ 5.99 for a two-​topping medium-​sized pizza is not bad, and cheap/​satisfying for college students. AND, if you have ShopRunner you get free delivery (which is otherwise $ 2). Typically it is not bad, but the last three times my order has come without the ordered sauces.
TIP: Make sure to call and remind the store to bring your sauces, and to make sure they’re the right ones!
TIP: You can order mixed toppings (different ones on left/​right) to get more of a variety: D

Rickey is the man! Best customer service I’ve had from this place! He guarenteed after I complained About passed orders my sauces were forgotten that he would remember, and sure enough, he did! The pizza was great upon arriving. It was piping hot and delicious with all the great toppings yummm. The chicken bacon ranch sandwich seemed to have been enjoyed. Go dominos it all rules! Yay! — sincerely drunk girls

This place used to be quick and good, for Domino’s anyway.
Upon ordering, I was told the new manager no longer gives discounts to front desk hotel employees while they are working. So, 1 ½ hours and a $ 2 delivery fee later, I got my FARTisan pizza. Actually, farts are warm, and my pizza was not. So nevermind.
I work in Midtown Village and there’s many places with great pizza. I ordered from Domino’s. I’m the idiot.
BTW I’m not the only hotel employee who is pissed about this new manager deciding we should pay full price for his/​her garbage pies.

We are a hair salon, we need food fast and reliable, which this location guarantees. We are always satisfied. The delivery drivers are always pleasant.

I’ve always enjoyed Domino’s Pizza for years. I was happy to see that I lived around the corner from this location. Although after todays experienced, I’ll never go back to that store again.
Shortly after picking up my pizza and arriving home I started to receive many phone calls from a block number. Finally after the 6^th or 7^th call I pick up. Sounded like a young man telling me he is works at Domino’s and that I should stop eating the pizza because his co-​worker spit on my pizza. He then told me that I can return my pizza and get a new one if I pay $ 20. At this point it was clear that this was a practical joke but now I have to worry about my privacy when ordering a pizza? I’ve never experienced something like this and I’m wondering if a certain employee or employees think its funny to prank call their customers. Either way I am not going back to this location and maybe never order from Domino’s again. Just stay away from this store if you value your privacy.

Its dominos Pizza — you know what your getting. Perfect for 2:30am on a saturday when even ordering via a phone call is just too difficult. A couple taps on the Dominos iPhone app and you can have any of your past orders sent strait to your abode without the hassle of cash, which you probably spent all of at the bar anyways.
A bonus is you can stare incessantly at the little blinking timeline that tells you when your pizza is out for delivery.