Sears Optical

BIG BIG BIG FAN! Came by here since the last store we went to was pricey, and this place is sooooo good! Don’t even bother to go anywhere else!
We didn’t have an appointment as we had already been to one. We had our prescriptions with us and realized that my insurance covers Sears as well. CUSTOMER SERVICE IS THE BEST: A big big high five to Cory for not only being one of the most patient people I have seen in a while, but also he was funny and kind. Secondly, another high five to Sara who was also wonderful, friendly, and professional as well. Both people were running the small store, they had quite a line, and yet, they were all smiles. I can’t believe how lucky we are to find this wonderful gem tuck behind Sears. They should really consider having a seperate store IN FRONT.
THE PRICES: the lowest I found so far. There are no hidden shenanigans behind their prices. I found their pricing straight forward and honest. Although the selection is quite small and you will not find Versace, Gucci, etc glasses here, they do carry a small collection of RayBan, Polo, Converse, Levis, and other lower end glasses. However! I have to say that the quality of the frames that they do have are much better than the $ 300 frames I have seen in other stores. With my insurance, the frame, lenses, polycarbon (am I doing this right? lol) and anti-​glare only cost us $ 68! Although it was no name brand frame, I can tell it is still of good quality. THEN they are currently having a $ 99 sale on their sunglasses if you buy a prescription glass. This promo is good up until April of 2013. Hubby bought a RayBan sunglasses WITH his prescription for just a hundred smackaroos. Last year, hubby bought the same thing at Lenscrafters. He had prescription Rayban sunglasses and a Polo frame totalling at $ 600 AND he had to return them because they didnt get the prescription right on the lenses for both glasses. Although Lenscrafter’s customer service was also stellar, I’m gonna have to say the Sears team and their store’s prices kicks major booty.

The customer service here is outstanding. My mom is on a tight budget and her new glasses broke. She needed an inexpensive fix, so we got a few quotes for no-​line bifocals, reading glasses, and regular glasses. We ended up getting 2 pairs of reading glasses for the price of one (BOGO!) that were ultimately cheaper than the other alternatives — they were $ 125 frames w/​lenses and they shipped the for $ 25 to her house. They also gave us a coupon to have the broken glasses repaired at a nearby place.
The selection of frames is limited, but all are listed at good prices. I am so glad we found this place. Usually I pay between $ 200-​$ 300 for a new pair of glasses and frames.