LensCrafters

Outstanding service, great selection, very automated offering good visuals of end product. Could not be more pleased!

I was called twice to come pick up my glasses… The first time no one could find my glasses. The second time I came in a lady asked me to sit in the blue chair. She walked away to help three other people. I waited while the two employees laughed with each other and the other customers… while helping them.
When I spoke to my husband loud enough for everyone in the store here me… I am going to review this business while I’m waiting. One of the employee quickly came over to me and asked my name. She found my new glasses quickly and gave them to me… less than 3mins I was out of the store.
The Internet and rating apps are awesome for bad
customer service

I have gone to this store several times and the one thing that they have been so consistent with is the wonderful and cheerful customer service. I had a bad experience for a quick second a year ago, but hey, everyone is entitled to a bad day, err… right?
The doctor’s office has the sweetest tiny blonde lady that mainly does the scheduling and get the initial check up going before the doctor comes and sees you. She is just a delight to be around and just brightens up the room. I had Dr. Johnson on my last visit, and he was also wonderul and very kind. He was very thorough with the check up and even cracked a couple of jokes. I was so happy with this office that I brought the hubby for his check up within a few days after. He had a different doctor who he also said was nice. He jokes that his opthalmologist always said «you have good eyes, healthwise» — for some reason, that little rhyme cracks him up haha.
So, if you want good customer service both for your doctor visit and via their store, you can come here. HOWEVER: I will admit that their frames here are SO EXPENSIVE. I had a Rayban plastic frame and prescriptions lenses without the anti-​glare and it cost me $ 300 WITH INSURANCE two years ago. Today, when we were looking for frames, hubby and I decided to walk around and found Sear Optics on the 2^nd floor within the Sears store at the mall. and whoa and behold, they have Raybans and other name brands sold for ¹⁄₃ of the price. (I will write a seperate review for Sears Optics).
All in all, I am a fan. But the prices on their products were a bit too steep, that’s why we had to buy all our other glasses somewhere else.