Potbelly Sandwich Shop

Service was pretty abysmal today. We got there around noon, so I understand that they’d be busy, but if you’re going to post promises that customers will be through the line in eight minutes… they should get through the line in eight minutes. Not sure what the hold up was, it seemed like the online/​call ahead orders were confusing the employees. My husband waited in front of the employee putting his sandwich together, and then she tried to hand it to the guy in front of me, then me, before realizing it was, indeed, my husband’s. We realized we didn’t get oyster crackers for our soups so my husband went back up to get some. Several minutes went by before he was acknowledged, at which point he was told they ran out. Such a weird thing to run out of, especially during prime soup season! Other customers were visibly irate about how long everything was taking. I get that sometimes things go wrong, stuff happens, things take longer than usual, but a smile and a quick apology are pretty much all I require. Definitely didn’t get any of that today.

Placed an extensive order online. Picked up order and of course we are missing all the chips, cookies. and dressings for the salads. Bummer, they eventually delivered everything but it really interrupted our lunch with everyone not being able to eat at the same time. Check your Order !!

Added oil to my sandwich. I never mentioned Oil and my sandwich was soaked in it. I was driving home and notice the bag leaking on my seat. Went back to return the sandwich and get a refund. I was questioned why I was also returning the chips and un opened drink.

This place is always good! I have never had a bad sandwich from here! Wheat bread is awesome it had great texture and I love the seeds baked inside.
I suggest the Wreck on wheat. It’s up to you to finish it off.
You can’t forget a cookie! The best and softest around. My favorite is oatmeal chocolate chip, but the sugar cookie is delightful!

Potbelly sandwiches are quick and easy meals, but quality nonetheless. I was actually disappointed to eat here yesterday, when we had tried to go to Torchy’s Tacos next door, but it was unexpectedly closed (renovations maybe?). Anyway, we popped into Potbelly since it was next door and at this point we just wanted sustenance after our flight to Dallas.
Disappointed as I may have been initially, I ordered my Italian sandwich, added some hot peppers and grabbed some Zapp’s chips (my fave!). Let me tell you, before I was halfway done with my sandwich, I’d forgotten all about those tacos I thought I wanted! Great sandwich and experience at Potbelly!

Best service and experience I’ve ever had here! Keep it up, Potbelly!!! Love listening to live, local music too. It always entertains my kids too. :)

Awesome spot. Can’t beat the thin cut big Italian on wheat with extra salami! I add double cheese, because it balances out all the meat. I could eat this sandwich pretty much every day, if I were relegated to a single meal for the rest of my days. I also get an extra thick chocolate shake with banana. Yes, it’s a lot of food, and you may have to save half the sandwich for later.

With the food at Pot Belly you know what you are going to get, a sandwich way more delicious that subway.
This review is about the weird service I got at this particular location.
I showed up in the afternoon probably around 2:30 which is typically a slump in restaurants, but there were about 5 people in line. At all the other pot bellys I’ve been to that usually isn’t a problem but there was something seriously wrong with the management because only one person was working the sandwich line. I counted and there were literally 7 people in the store working but they were all goofing off and running around so this poor girl had to make all of the sandwiches and put all of the toppings on herself, so obviously it took forever.
at the end some guy came over and tried to help her by taking over my sandwich but he messed up my order. The Hail Mary pass was ineffective.

Good lord they have good sandwiches! The atmosphere is great! the girl at the counter not so enthusiastic…

Now I have previously ate at several potbellies but I’ve never written reviews on them. While they don’t overwhelm you with choices their sandwiches themselves are delicious there not a Subway or Quiznos there potbellies. I would definitely say that they do have some the best sandwiches just from the best ingredients. there’s not a lot to say, it basically Sandwich shop but what they do, they do very well. I know Subway was has been five dollar foot long well at potbellies their big sandwiches or 5.60 and are about 10 inches long I would choose a potbelly Sandwich over any five dollar foot long

I had a bad experience with their sandwich. Will not go back or recommend to friends or family members.

I’ve tried damn near everything here they have really good sandwiches and the salads are also worth at shot and very large. I have tried both the uptown and the farmhouse salads and you have the option to add grilled chicken if you like. The farmhouse salad i normally try has grilled chicken, hard boiled egg, bacon, cucumber and my favorite blue cheese. I also use the balsamic vinaigrette with my salad.
I have also tried the wreck which is a barrage of meat and perfect for the carnivore. Some of my favorites are the grilled chicken and cheddar, turkey, Italian, roast beef and the Pb&J sandwich. They also serve either bottle sodas or fountain drinks. This location is always clean and I seem to be lucky and never catch a crowd. I do tend to eat at non busy hours so take that for what it’s worth. They also serve a very nice Oreo cookie shake and they put a cookie on your straw just to make you feel even fatter! The cookies are also like reach back and slap your momma good. My favorite is the chocolate brownie cookie. It is so sweet and rich that I can’t stop eating them. Whatever you do don’t stick it somewhere where it will get cold. I was in food coma many a nights after waking up with multiple wrappers from their cookies all over my chest. I felt so ashamed of myself but man were the so great.
Damn, I almost forgot they allowed me the pleasure of trying the newest sandwich on the menu. The buffalo chicken sandwich with blue cheese, franks red hot sauce and buttermilk ranch dressing. The grilled chicken in chopped in small pieces and there are small chunks of blue cheese and just the right mix of hot sauce and ranch. I’m not the biggest fan of ranch but I love hot sauce and chicken so I was glad I tried the sandwich. If you purchase the sandwich next week you get a free mini bottle of franks red hot sauce.

Oh yeah! Had my first toasted, chicken salad sandwich. I was a little skeptical at first because with a drink the total was less than $ 10, but after the first bite there was no going back. The only break I took from the sammy was to go over and compliment
. Oh, it was just a regular Tuesday at noon and lucky Gary gets to not just eat my sandwich but I get to listen to the awesome vocals and acoustic guitar of Joseph Veazie (
). His choice of music was current and the way he played had me head bobbing, also my body could not stop swaying and bouncing side by side as i chowed down on the warm, tasteful creation made by the incredibly friendly staff of Potbelly’s. Let’s recap: Best lunch spot in town whether you are just needing to get out of the office for half an hour and have some fun or you are on vacation in need of some good food and great entertainment.

Try the new veggie sandwhich. Sooooo good. Finally something i can get while my hubby enjoys his potbelly.

Pretty wild this location doesn’t have many reviews. I’ve been coming to this location for years. It looks like the trendy part has worn off here whereas. It’s mid week lunch time and the place is only about ¹⁄₅ full… Pretty wild since it used to be packed at lunch everyday… Good sandwiches… I always get a wreck on wheat. Loaded… Always good

Great food, as always, but the place was filthy! It was after the lunch rush and close to half of the tables had trash on them, and it was tough to find a table that had been wiped down. No one was in line when I got there but all the employees were behind the counter just laughing it up and having a good time.

I keep going back but I am still amazed by how often they mess up my order when I get a sandwich. It is not a complicated order. It is stunning.
This time they put it on wheat bread instead of white which I really didn’t care because I think they taste pretty similar except if you are going to ask which one someone wants than why not grab the right one. They also put Mayo on my friends sandwich when they don’t ever eat or order mayo so they took it back. I must have a Potbelly induced inability to enuciate because they mess up my sandwich or the person I am with probably 25% of the time that I go there. I still like their sandwiches but I just don’t get it.