Home Pro Roofing & Remodeling LLC

These guys did a great job! It was amazing all in one day. I would recommend Home Pro Roofing to everybody

Home Pro Roofing was hired to repair a leak coming from our skylights in our master bathroom. We received a $ 20 discount through an Angie’s List Deal. We paid $ 380 which included resealing, nailing, inspection, and a 2 year workmanship warranty. I communicated with Mary, the receptionist via phone and email. She was responsive and professional.
A week after the skylights were «sealed» by Home Pro Roofing, we hired painters to come to fix the walls where the prior leaks had caused damage to the paint. Shortly after the repainting, during a storm, water came in through the skylights ruining the freshly painted walls. I called Home Pro Roofing and left messages stating my concern, with a young sounding new receptionist who seemed clueless. After leaving several messages, the owner Jack finally called me back and was extremely rude and said that they don’t address internal damage. He was not helpful, aggressive, and flat out disrespectful. I agree that the contract says that the company is not responsible for internal repairs, but his customer service was absolutely terrible, and I thought he could be more accommodating in this situation.
The contract did provide a warrantee to their work so we asked them to come back and reseal. Although it was external work, we asked that they call us prior to their arrival so we could plan to be home to explain the issue, in hopes of the leak being fixed this time. No one called before the workmen came, and consequently we were not home when the work was done. I had to call the receptionist to learn that they had come to do the work. Mary sent me pictures of the completed sealing of our roof and windows.
A few months later, I called back, and asked them to reseal because the skylights leaked again. A service manager was sent out to our home to inspect the situation. He was polite and accommodating. I did not have the intention of asking for the interior to be painted because I didn’t want to deal with the headache of a fight again. I had resigned myself just to live with the damage or get it repainted out of pocket. When the manager saw the damage to the wall he said they could repair the interior. He took pictures of the wall and of the paint can so they could match the paint color when they repainted. He said they would come out and reseal, which they did. He said we should wait for a few more heavy rains to make sure the leak was fixed before repainting.
I called the manager I had worked with previously after yet another heavy rain which resulted in a leak. He said the work men would come out, reseal, and then we could schedule the painting. He said he put the request for service into the office for scheduling. A few hours later, Jack, the owner called me. He had the same attitude and tone as he had in my previous conversation with him. Jack said that they would not be coming back out, that the skylights needed to be replaced, and that they will not be repainting. Even after I referenced my previous conversations with the service manager, Jack said that he was the boss, and the company will not be repainting and they would not be coming back to reseal.
We paid for work (resealing, nailing, etc.), including a 2 year warranty on the workmanship, the work provided was faulty, and the company refuses to come back out and fix it in spite of still being under the 2 year workmanship warranty. We are worse off after their service than before. We are out the $ 380 paid for their «service» and are out the cost of the repainting, without anything actually being fixed.
This will be the last time I will contact or use Home Pro Roofing. It has been an on-​going terrible experience. Please note, I never post negative reviews, but this experience has definitely warranted this review.

Home Pro Roofing & Remodeling failed to keep three (3) scheduled appointments to repair my roof sans explanation.
As a result, I missed many hours of work. Effective May 26^th 2015, the Maryland Department of Labor, Licensing and Regulation Home Improvement Commission [ 410−230−6309…WWW.DLLR.STATE.MD.US ] has issued a cease and desist order immediately preventing Jack Walker’s company [ Home Pro Roofing & Remodeling 2146 Priest Bridge Road # 19 Crofton MD ] from performing any home improvement whatsoever until his company obtains a home improvement license. Avoid Home Pro Roofing like the plague.

We had bought a groupon for roof inspection and repair, for we had a leak in our townhouse.
The experience right from phone call to schedule to fixing the issues was excellent.
The «roofing guy» Clarence Dove was excellent in diagnosing the issue and fixing the issue. This was one one of the most stress free and get it done right experience that I had.
Thanks Home Pro Roofing, and thanks Clarence.

I cannot speak highly enough of these guys. They came out to do an estimate for roof replacement, and were honest and straightforward about pricing.
We had four contractors come out, and Home Pro was the lowest. We have a three-​section roof, the main is hipped and ~600 sq ft. The other two sections are gable, and about 600 sq. ft. total. Home Pro came in at $ 1,000 less than the next-​lowest bidder, and under half the price of the highest bidder. This was despite using Owens Corning shingles, which was either the same shingle used by other contractors, or comparable to the other name brands the other contractors used. We had a little back-​and-​forth because I requested that they install some specific materials they hadn’t worked with before — thin soffit vents that fit along the roofline for roofs with no overhang. Their price for adding that to the original quote was more than fair, so we decided to hire them to replace the roof.
After we agreed to go with Home Pro, they came out as soon as possible. The only things keeping them from getting out to our house that same week were that the owner’s son made a visit during a holiday weekend, and that was followed by many days of rain. Even with those circumstances, they were able to come out to replace our roof within two weeks of us deciding to hire them. Other contractors would have taken over one month to schedule us.
When they came to replace the roof, the guys showed up VERY early in the morning, and basically worked sunrise-​to-​sunset and replaced the whole roof. It looks absolutely fantastic.
Overall, I couldn’t be happier with their service. Fair prices, quick service, and professional results. What more can you ask for?