Handy Bikes

I went in today to buy a bike. I didn’t need anything special, but I got something within my budget. I tested it in the parking lot. Pretty decent ride, so I decided to buy it because then I could ride it home. The owner helped me out and answered many of my questions. At the end he said that they do free annual tune ups, but I don’t know if I believe that considering how many of the reviews on this page are negative in regards to that specifically. I’ll probably do tune ups and repairs elsewhere!

$ 102 for literally put some grease on the chain and replacing a brake cable (which obviously i could have done for free). For what I initially brought the bike to the shop, didnt work. A month later, the bike is useless. Thanks.

What a great Grandview shop. My wife and I chose to do business with Handy Bikes because Chris and Howard took the time to get to know what we wanted and our goals with bikes. Other shops want to push their particular brand of the month on you regardless of what you tell them. We wanted something to cruise around our neighborhood and ride to baseball games. Howard ordered our bikes custom from the two different companies we chose, got them in 3 days, assembled, and we were riding by the weekend. This could not have been easier and more friendly and customer focused. Giving us lifetime tune ups is just icing on the cake. There is a reason certain companies stick around year after year and it’s no wonder how these guys have done it.

Took our bikes here for tuneups because they offered a groupon. My bike needed a few repairs (which I knew going in) and it ended up costing me less than half of what I expected. The service was great! We will definitely go back!

I’m actually giving this place 4 and a half stars because they let me use an expired groupon for a tuneup. I thought that was great customer service.
I needed the tuneup and an innertube replacement. Dropped my bike off, and they called the next day to let me know I had a stretched chain and the cost to have it replaced. I appreciate that… and gave them the go!
They took care of my bike, were super friendly about it and I thought the prices were reasonable. I didn’t have a lot of time to browse either time I was there but I saw some nice looking Schwinn’s in there. And thanks Handy Bikes for allowing me to use my expired groupon!

We came in for kick stands for our bikes. They were very helpful and put our kick stands on in about five minutes. They didn’t charge us any extra for doing this either.

My wife and I have come to Handy Bikes for over 12 years and our experience has always been excellent. They always are great to work with, swap seats and other accessories, to make the bike just right for you. The owner seems to take great pride in his store and providing the terrific customer service that he would expect of others. Oh, and they deliver. We always go there first and highly recommend them.

Handy Bikes on 5^th is amazing! I went in and within seconds was helped by a lovely gentleman. I told him what I wanted… cruiser, one gear, retro look, basket. He pointed to a bike right away. He got the basket and I was sold! The hospitality was amazing. They even drove the bike to my apartment since it wouldn’t fit in my car. I was riding it all around town with 15 minutes of walking in the store. Love love love them!!!

I just returned again to my favorite bike shop for a tune up on my vintage Ross. I had been given a coupon for another shop and took it there, only to be disappointed. I brought it in to Handy bikes and now it rides like a dream. They recommended I replace the cables and tires, which I knew were old. I rode another 2 days, and my tire started going flat. I brought it in a week later, and they replaced the tube on the tire for free. I will always take my bikes there. They do great work and provide great customer service.

This bike store is pretty meh. I stopped in on a whim awhile ago because they said they were having a huge sale. I like sales, so I couldn’t resist.
I would probably put the quality of many of the bikes they carry on the range of Target or Walmart. Which is to say, you’ll get what you pay for. I’m sure that if you need to get from point A to point B at a snail’s pace, this place would be fine to get a bike, but if you’re looking for a reliable and nimble commuter, I would go elsewhere (my bike list details several shops around town). They do carry some higher end stuff, but when I was in it was mostly beach cruisers and the like.
They carry a lot of components, but a lot of them, at least in the sale section, seemed kind of junky, dusty, and old. I think I would rather order some cheapo stuff online from nashbar.

The number in parentheses represents a trip to, or contact with the store.
(1) Took my bike in for servicing. Was told I need a new back wheel. I said, no problem. I left my contact info. Repairman said, give me a couple of days and I’ll give you a call.
Over a week goes by.
(2) I stopped in to pick up the bike. They can’t find the paperwork. Or the bike. Manager goes to find it in the back. Comes out with it. He says, we’ll take a look at it and give you a call.
(3) Call from Handy Bikes within an hour that same day. It will be $ 150 to replace both wheels, replace cables and brake pads.
(4) I call back within 10 minutes of receiving the call. No problem. Please do the repairs.
(5) Two days later I get a call from the manager. We are still waiting to get approval from you to do the work on the bike.
(6) I call back within an hour, and ask to speak to the manager. He’s gone to Florida. I tell the repairman I’d like the work done. He says it will be ready that evening.
(7) Handy Bikes calls back that evening to say the work is done.
(8) I go in to pick up my bike a couple days later. Repairman rings me up, says he didn’t charge me for the new cables (Thank you!), and knocks $ 20 off the cost for the hassle. (Thank you!)
(9) I go out to put the bike in the car, and try to use the quick-​release sprocket that WAS ON THE PREVIOUS FRONT WHEEL. There’s no quick-​release sprocket.
(10) I go back in to the repair shop. «Look. I don’t mean to be a d%@&, but I had quick-​release sprocket on here before…» «Oh. Did you want one of those?» It was fixed on the spot with no hassle.
All that to repair a 15-​year-​old Raleigh. Not some million-​dollar, Tour-​De-​Europa MegaCycle. Just a bike.

They assembled the Forge bike I ordered from
within an hour for $ 45, using the 10% off coupon I printed from their website. They did a solid job. When I asked about adjustments, they said to ride it around and come back when I knew what needed adjusting. I just returned to get an adjustment of the handlebars, and they were prompt and courteous. They have some really nice looking bikes there, like Cannondales. The accessories appear kind of expensive (Bell helmets were $ 50), but if I was going to get a quality bike again, I’d probably go there. Although I’m really enjoying my Forge, it would be easier to get a bike from them. I’m estimating the premium of buying from them directly and the convenience that would offer would be about $ 100.

Update — I went today and was promptly greeted and immediately shown exactly what I wanted. In and out in 5 minutes. It didn’t hurt that I was the only customer in the store, but quick service is quick service. This was a four-​star visit, which when combined with my previous two-​star visit balances out to three-​stars overall.

If you need vintage moped parts or service, BJ is the guy to see. He has thousands of square feet of parts. It’s like visitin a libaray where all the books have been replaced with chains, cables, sprockets and tubes.
On one trip, I bought:
Sachs throttle cable
Sachs center stand
Six tires of different sizes for a Sachs, Motomarina and Mobylette
Mobylette chain
Pedal arm pins
And BJ’s a nice guy, to boot. He’s been working on moped since before I was born.