Starbucks

Had just come from a bad experience at the Lennox location, ordered a medicine ball tea (cold buster) here and they made it quickly and were very friendly. Highly recommend

Don’t know what his name was (at the drive-​thru window), but awesome! Starbucks has quite the asset in this employee (male, music major)! Great, AUTHENTIC rapport with guests! Will stop back when in town — to see/​visit with him if nothing else! :)
Drinks? It’s Starbucks… :) And besides, the best part was «him» (Otterbein grad?)!

Always busy, so figure on that. But always good friendly service.

Friendly staff, and pretty efficient for how busy they almost always are. Standard Starbucks fare.

Three orders in a row over the last couple weeks have been incorrect. I was even charged the wrong amount today and had to go to a different branch near my work since my coworker I carpooled with for lunch couldn’t turn back around due to a meeting they had to get to. The service here has been terrible time and time again. I’m thankful that another branch was willing to fix their mistake today. I will not be going back to this location.

Our friends live really close to this Starbucks so we figured we’d walk over and grab a quick coffee. We decided to take our two small chihuahuas with us who are well mannered, don’t bark at everyone, and are really small 10lbs and 6lbs. We walked in and I was holding them in my arms. We were gonna order quickly and head out ASAP but the rude lady working the cash register told us we should stand outside with the dogs. They don’t have any signs saying no dogs and it’s not like we in there for hours or anything. So a few things, a. their customer service is rude, b. they do not like pets, and c. the people working and also the customers were quite snooty and stuck up acting. I suggest finding a local coffee shop and not wasting your $ at Starbucks.

I wasn’t sure whether I wanted to pick up or sit down when I came to this Starbucks. I just knew that I wanted to try this whole Pumpkin Spice thing everyone raves about. But I drink soy, not dairy, and I drink tea, not coffee. Complicated order. After possibly overthinking it on my way over, I decided to park for that reason and also because the weather was nice and so was the patio.
It’s a good thing I did, since it’s easier to ask for an incorrect order to be fixed if you don’t have to drive all the way back for it.
Granted, I was ordering something not on the standard menu. And the measure of an establishment is not so much whether or not they make mistakes but how they handle it when they do. Starbucks consistently handles it fine. (In this case, it was the chai part that was wrong — they gave me coffee.)
There is a short window counter’s worth of indoor seating, but you’re pretty much arm’s length from the register. It’s «grab a coffee and read the paper for a few minutes» indoor seating. It’s not «hunker down with a laptop for a few hours» indoor seating. If you want that, there are far more comfortable places in the area to go to, with or without the Seattle mermaid emblem.
The patio is nice indeed, though it’s not the most scenic corner in Columbus. The odd thing about the patio is that there was no trash can. Maybe it’s that it’s October and warm days aren’t supposed to happen; maybe they have a trash can out during the warmer months. But there wasn’t one the day I was there. Seems a strange oversight to me.
There isn’t a lot of parking. Only four or five spots, including the handicapped one. So unless you have a complicated order like mine or unless you worry about maybe returning a wrong order, you’re probably best off using the drive-​through.

I agree with the others this location is super slow and they always anagr to screw up the one coffee I order! The location on Olentangy is a lot more efficient.

This location is great because:
— it’s located on the way out to 315 or towards campus
— drive-​thru AND you can go inside
— great patio
— FAST!
— friendly
If you want to know about the quality or product… you should just go. I mean, it’s Starbucks…

So, I get that this is Starbucks and that they are trying desperately to act like the neighborhood coffee shop through a drive thru window. Cool it with the conversation and what not. Here’s the thing… I come here because I have a gift card. I’m not here for conversation and when you have a line of cars around the building you don’t have time to talk about the weather. Give people the damn coffee and send them on their way. You’re the McDonald’s of coffee… act like it.

First off I’ll point out that this location may appear to be but it is not drive through only. The space is pretty cramped but you can easily go inside if you don’t feel like waiting in the line in your car.
The staff here is really awesome, at times I will pop in two times a day just for a quick break to get my usual small coffee.
Sometimes the line can get out of control, which I can only attest to the great customer service since there are about 5 other coffee shops within a couple miles, including a Starbucks.

This became my Starbucks after I made the move to Grandview. Yes it is tiny. Yes, if you go during peak hours, you will wait in a line. But this is how it is at any coffee place in the morning.
I personally like this stop. The staff are very friendly and efficient and they now know my boss and I by name.
Days when I have the large truck I drive for work, I’ve been easily able to park it in the lot and go into the walk up area. It’s in a nice area and easy to get in an out of. I can turn down the road and be on 315 in no time.
Plus during holidays, one of the baristas likes to make snowmen and Easter bunnies out of cup lids, cute and a nice little touch.
I do also enjoy the Stauf’s and Luck Bros of the world. But if it’s early and my coffee tumbler forgot to magically clean itself while I slept, I’ll run through here to get my fix.