Richards Car Care

Took my minivan in because one of the lug nuts was cross threaded. Not only was the estimate they gave me totally off, it took three days for them to fix it. I had to keep calling to check on it. I will not go back.

My car with almost 200K miles feels like brand new! They do quality work and use good quality parts. Very friendly and they kept me updated and informed throughout the whole process. Looks like I’ll be driving this car for a lot longer now. Maintaining my current vehicle is much cheaper than getting something new. Highly recommend.

Stopped in one afternoon to ask about A/​C service and the manager or owner was a complete asshole! If my car broke down in front of this place I’d tow it to another shop! Word to the wise, stay clear of this dickhead!

I took my 2005 Nissan Altima in because the air conditioner wasn’t blowing cold. After they took a look at it, they told me my car needed $ 4600 worth of work. They tried to tell me that the air compressor was bad, both front struts were out, a tie rod was broken, my catalytic converter was bad and that I needed two new tires. I would have been more inclined to believe him if he hadn’t made the comment that imports are great until they hit 100k miles and then they go downhill. My car had 105k on it at the time. I don’t believe that comment for a second because I’ve had several friends and family members that owned different imports and their cars easily made it to 200k. Even if all of the work was legitimately needed, I wouldn’t have let them perform the work because all of his parts were way overpriced. He was trying to charge $ 600 for two tires! I could go to Discount Tire and get two good tires for $ 240. No way would I pay $ 600 for only two tires! They may be fine for domestic cars since he clearly has a preference for them, but I don’t recommend that you take an import to them. I ended up selling my car, but I really wish I had gotten a second opinion just to see how far these guys were off.