Tread Quarters Discount Tire

I can’t recommend this place highly enough! They are honest, fast and professional! You can trust their opinions on what your car may or may not need and know you aren’t getting «taken for a ride». I’ve been coming here with both of my vehicles for 7 years now and will continue to do so. I will recommend this place to all my friends and family, so you know they are dependable and trustworthy.

The service at this location is slooow to say the least, and the customer service isn’t much better. Dropped my wife’s car off at 7:30 am, as I had previously discussed with the gentlemen at the front desk the day prior for an 8 am appointment. The same gentlemen who I had spoken to the day before was at the front desk at 7:30. I had previously spent over $ 1K on tires for the car at this particular Tread Quarters (as well as a couple thousand more for the other 3 cars I own) and the tires were due for a rotation. I also needed a state inspection since I am about to deploy and did not want my wife to have to worry about it expiring while I was away. When I dropped off the keys at 7:30, I was the ONLY customer around and seeing as they had just opened, I’m quite certain I was the first customer in line for the VA state inspection since inspections are first come, first served. Fast forward to 1:00 pm and I get a phone call letting me know a bulb was burnt out, but that is all they have noticed so far since the technician is just now pulling the car into the inspection bay. Wow, dropped the car off at 7:30 and 5.5 hours later, they are just now getting to it. Oh, and what about the tire rotation that I had an 8 a.m. appointment for? Not done yet. The response by gentlemen at the front desk? «That’s just how it is.»
So, in recognition for your horrible service after the sale and seemingly indifferent customer service attitude, I’ll take my tire business for the 4 vehicles that I own elsewhere.

I really like this place and I’ll continue to bring my car in due to its proximity and good deals. Rodney at the front desk is very friendly and is always willing to do his best with the price. The prices for maintenance related work are very good and they perform very good work when it comes to oil changes, state inspections etc.
The downside to tread quarters is that when it comes down to the bigger projects that need to be repaired their prices are not very reasonable. They could definitely be better but that doesn’t mean Rodney is not trying to get you the best deal. You may want to shop around when there’s a huge repair needed by your car. I ultimately went with another repair shop and saved quite a bit compared to tread quarters.

I’d give you a BIG FAT ZERO if I could!!! The big guy behind the counter is the most rude person I’ve ever had to do business with. My husband had his vehicle inspected on a Sunday and it needed a repair. He decided to wait and take it to TQ for the work. After he picked it up and paid over $ 400 for the repair, he decided to take it back to have the re-​inspection done instead of going back to Firestone. There was only ONE person in that store and he said it would a three hour wait. When my husband told him that there was no one there, he said it was «against the law» to take another in front of one that was already there… and that is a LIE! You obviously don’t need our business, so we’ll take it elsewhere… like next door to Great Bridge Muffler and Brake, or across the street to Merchants Tire. The issue with having to wait wasn’t such a big deal… I had to wait for three hours for the repair. What this company needs to do is teach their «big guy» some manners and how to treat people! He is rude and nasty, with no care in the world for the customer. Bye bye, Tread Quarters!

Manager Randall Lawson, provided me with outstanding services when I brought my 2005 Ford in for oil change & tire rotation, in April 22, 2015. When a brake problem was discovered, Mr. Lawson not only explained the difficulty but showed me what was wrong prior to doing the work. I was treated in a polite respectful manner. Meris M.

Never any issues when I bring my vehicle in. The staff is very polite and they always contact you prior to making any changes to what you went in for. They also took the time to print information on what services I will need when my vehicle reaches 100,000 miles. Burrito Perdido is across the street, you can have rockin’ burrito while you wait, it’s win win!

I do all my own work on my car, but lack the equipment to balance, let alone install my own tires. The customer service here is above and beyond. I HIGHLY recommend this location to anyone who needs any work done. They will take great care of you and your vehicle.

Went to tread quarters on cedar road in November 2014. Scheduled to have my oil changed. Had a problem with my acceleration and couldn’t figure out what was wrong. Others told me various things. No solution. Wasn’t until Ken and his team identified my problem. Of course I was skeptical at first when Ken told me. (Because others thought they had the problem pin pointed and no luck.) Ken was very polite and informative. He gave me literature on the problem with my vehicle. Ken was a great help. Hooked my vehicle up and my vehicle rides better than ever. I highly recommend Tread Quarters on cedar road in Chesapeake for any auto services you may need. Ask for Ken.

This place is a joke. I had my truck repaired and tires put on. The total was 1400.00 and it would not start in the morning. Another shop repaired the truck but the tires were out of balance. I spent 5 hours at the shop while the incompetent staff tried to get my tires right. THEY CANT INSTALL TIRES CORRECTLY ?? Not a happy customer!

We have used them a couple times for different vehicle maintenance things. The staff is very nice for the most part, but they are incredibly slow. I tried to walk in for an oil change and was told it would be 2 hours. I am not able to just drop my vehicle off so I have to wait. I instead, decided to make an appointment for the oil change. I showed up about 10 minutes before my appointment time and was told it would be 45 min to an hour even though I had an appt. I was already here so I waited. They didn’t even get to my vehicle for 45 min after I arrived. I also went for a state inspection that took 7 hours to get to my vehicle. I will not be going back. I don’t like feeling like my time is not important.

I had a headlight out and am in the area for business so getting my car to a place to get it fixed hasn’t been easy. I have no one who can drive with me to drop my car off so I“m at the mercy of waiting in the lobby, which I really hate. However I saw this place across the street from my gym, Fitness 19, and they didn’t look very busy. I went over and spoke to the guy about getting the headlight replaced. He quoted me $ 39. I said that sounded good and told him I was going to take a walk as it was nice out and I’d be back in 30 minutes.
So 30 minutes I get back to the shop and he tells me the blinker light is out too and it’s a bit more, like $ 20 more. I said ok, please replace that as well. At this point I’m just wanting to get going and get dinner. After about another 20 – 25 minutes he says my car is done. I had asked him to have the guys check the tires and see how good they looked as I wanted to make sure I had no problem driving back home to Columbus. He told me my tires looked very good and they would not need anything done to them.
As I was driving away I did notice they had taken off my 2008 Virginia inspection tag, something I had requested they do as it is a pain to get off without one of their tools they use to remove them. Thankfully they did remember to remove it. My total cost was $ 75, which I thought was a bit high but they were very upfront about everything and gave me the option before doing anything so I can’t fault them for that.
This place seems pretty good, although perhaps you could find a place that’s a bit more affordable than here to get a headlight replaced.

After learning the Merchant’s across the street could not repair my flat tire because the nail was too close to the shoulder, I called this place. I told them my problem and without even mentioning Merchant’s they told me Merchant’s have strict rules on repairs. They asked to look at it, so i went. It did cost $ 28 (including tax) as they said, and it did take an hour, but It was still the best car service I’ve had for some time now. They internally patched it, balanced it, set the air pressure for all 4 tires, and reported the tire treads for all 4 tires. The summary report also included a note about my rear wiper being torn. They did all of this without asking me to buy crap! Amazing. They even gave me the rusty nail.