The Cheesecake Factory

A great restaurant for any taste pallet. Went here on MLK Day and it was packed. The wait wasn’t too bad. Server and other staff seem well trained. The menu is very large but I ended up getting pizza and my husband had a burger. Both were delicious and cooked exactly as expected. The Reece’s peanut butter and red velvet cheesecakes were huge, tastey, and well worth the price. If I’m in the area again I will definitely go back. It’s well worth it.

If you never want what you order go here. Not only is half the staff inattentive, but they always get your order wrong no matter what day or time it is. Only the few tenured waitresses, waitors, and bartenders are great. Management changes as often as underwear. Save your money and go to Besito down the hall in the same mall. You get way better service and receive what you ask for.

I’ve never been to the Cheesecake Factory before and I’d heard all the hype, so I was quite excited. We’d made a reservation for 11:30 on a Saturday and we were seated immediately. We’ve attempted to go to the Cheesecake Factory on other occasions, but the lines always stretched to the entrance of the mall.
We were served warm bread and butter as we waited. All four of us got iced tea and lemonade because of the free refills. My boyfriend got 5 refills on his raspberry lemonade. The waiter was very attentive. We ordered the Southern Fried Chicken Sliders as an appetizer and they were so delicious and amazing! I liked it more than my actual meal. I ordered the California Cheese Steak and my boyfriend got the Bacon Bacon Cheeseburger. He raved about the thick cut, slow roasted bacon on his burger. I tried some and it really just melts in your mouth. None of us had room for dessert afterwards, which was sad ’cause we were at the Cheesecake Factory! When they boxed up our food, we each got a complimentary cup of iced tea or lemonade (depending on what we ordered) to go!
Overall, the atmosphere was nice and the service was fantastic! Now I understand the hype! Can’t wait to go back and try some of their other meals and hopefully cheesecake.

I have never been a huge fan of the cheesecake factory. The menu is huge, with endless options, and portion sizes to match! But I generally I found the food to be mediocre. Just recently realized they do breakfast all day, and I had a wonderful omelette! The drinks, although delicious, are very pricey considering the venue. Most recently I visited because I received a gift card, and was pleasantly surprised to have Fahid as our waiter. He was fantastic! Extremely attentive, polite, helpful, and a delight to talk to. It may be worth visiting just in case you’re lucky enough to sit in Fahid’s section!

We didn’t have to wait long for a table. We arrived around 5:30 on a Wednesday night and had to only wait around 5 – 10 minutes for a table for 5.
Server came and greeted us right away. We got fresh bread while we waited. Food was great. We seem to always order the same dishes when we come to The Cheesecake Factory. The only complaint we have was no one came by to check on us so we couldn’t get any refills on our waters.

Called to place a take-​out order. Was placed on a «short hold» lasting 15 minutes, ended up ordering elsewhere. It’s easier to cancel Comcast than order from this dump.

The Cheesecake Factory is always great. Our waitress was awesome. My bf’s sandwich was great, my orange chicken was burnt BUT when I mentioned it to the waitress, she brought a new plate in less than 5 minutes. Also, there’s nothing really to say about the cheesecake other than it’s fantastic.

So I’ve been hearing about the Cheesecake Factory for years and tried one at the International Mall in Tampa … not bad.
Yesterday, I ran into a high school friend at the Burlington Mall and we went to the local Cheesecake Factory for a quick dinner. One of my worst dinner experience of the past year.
I was told the wait was going to be about 50 minutes and the «beeper» wouldn’t work in the Mall. Thinking we had at least 30 minutes to roam the mall before we had to be in «beeper range», we ran over to the Apple Store for 15 minutes … not good. We got back to Cheesecake Factory 20 minutes after we left there and we had «beeped» in the meantime.
We solved that issue and were seated. Fenway Park is somewhat quieter, but OK … we’re hungry. The Server showed up, failed to identify himself and disappeared for 10 minutes. Not very welcoming or professional, but we’re here for the food, not to find quality staff.
I ordered the Chick Piccata, one of their «specialties», according to their menu. Fairly simple, right? Apparently not.
The pasta was stone cold. It wouldn’t have been a big deal to send it back, but it took over 10 minutes for our «server» to show up and ask «how’s everything». When he finally did show up, I sent the Chicken Picatta back. Within 10 minutes, I was served another dish of Chicken Piccata, by someone I presume to be a «manager». No comment from the manager, she just delivered the meal.
It was hot this time, except the Pasta was under-​done by a lot … it wasn’t edible.
The Chicken Picatta was in a word, disgusting. The chicken was boiled, not pan cooked. The sauce was an awful concoction of I’m not sure what. Traditional Chicken Piccata should have a lemon/​butter/​caper/​mushroom sauce. This had some weird, white sauce, that tasted and looked like it was made with milk or some such liquid. I had 3 bites of the chicken and gave up.
Starving, I figured I need a dessert to fill me up. The chocolate tuxedo cheesecake was great, but I wanted to have a cup of coffee to help wash it down. Coffee is about the most basic beverage to serve and Cheesecake Factory couldn’t even deliver the goods when it came to a cup of coffee.
The decaf coffee I was served was cold and must have been at least 4 hours old. My spoon would almost stand up by itself, when I put in the cup. I asked for «cream & sugar» and I was served a small aluminum pitcher of what I suspect, was either milk or some reconstituted coffee lightener. I took one sip of the coffee and nearly spit it across the table. I hope after I left, they saved the coffee to use as a solvent to clean their floors, rather than waste it.
The Chocolate Tuxedo Cheesecake was excellent.
In retrospect, the next time I’m hungry at the Burlington Mall, perhaps I’ll just go to the Food Court, spent $ 5 there for some fast food and then go to Cheesecake Factory to get a dessert «to go». I’d save $ 50 and not have to go home hungry.
How this restaurant chain is so successful, baffles me. I guess it proves that most diners will eat dirt on a shingle and like it, as long as they’re served a decent size portion.

Never had a bad meal here. LOVE how consistent the food is every time. Despite an issue with my meal at my last visit, management was AMAZINGLY nice and comped our entire meal! Unnecessary but greatly appreciated.
One handy tip: do not be scared by high calories count from dishes w/​dressings and sauces. Simply ask for a side dish and water down the dressing — a little goes a long way and it tastes exactly the same with some water added! Easy way to shave 2 – 400 calories off your meal!

Great cheesecake! Huge variety, all delicious. Food was good, service was good. A little pricey but the cheesecake at the end of your meal is worth it. Expect to wait for a table though. Waited over 45 min at 4:30 on a Sunday.

The Cheesecake Factory is the common denominator when you have a large group of people to entertain with vastly different tastes. As the chain is billed to have the usual American-​style food with twists on various cultural dishes, it’s broadly got something for everyone.
Our latest visit was just after a morning of shopping, so it was righteous to treat ourselves to a decent meal to refuel before the next round. The bf and I arrived just after 2pm, and were seated promptly despite a bustling floor. We were assigned a waitress named Cassandra, and found that the menus we were given were all new. It’s been awhile since I’ve seen clean menus and new items here.
So we sat and ordered our rounds of water. We promised Cassandra we would be ready within five minutes to place our order. She returned to our table after 15 minutes; had we not had bread on the table, we probably would have keeled over from low blood sugar. Her lack of enthusiasm for the job really set the tone for the rest of the meal; the expectation bar fell pretty low.
I ended up ordering the lunch portion of the chicken piccata, while the bf ordered the chipotle chicken sandwich. Another 20 minutes later, our food arrives. At least Cassandra checked on us within 10 minutes of our eating. The food was good, and as usual, very large in quantity.
By the time we were close to done, the bf asked her for the check so we could escape, especially since we had already been seated for over an hour for what we thought would be a brief lunch. Another 10 minutes pass us by.
I keep holding onto the hope that speedy service exists here, only to have them repeatedly dashed. Now I remember why I don’t come here as often.

Great spot for lunch at the mall. Nice atmosphere. Food was as expected. Good lunch specials. Cheesecake was delish LOL

Cheesecake Factory is my go-​to default restaurant. (Don’t judge… it’s affordable and large portions!) Got the Salmon Genovese this time and it was pretty good. The couscous could have been a bit more tender and cooked through. But everything tastes great. Fish was well cooked.

Great food, friendly staff, convenient location, and excellent value. No complaints here. My friend and I came here for lunch right when they opened so there was no wait. They have a large menu with so many tasty sounding options.
I opted for the macaroni and cheese burger which is basically a huge burger cooked to order, topped with one of their fried mac n cheese balls, sitting under more melted cheese. If you haven’t guessed it already, it’s one heck of diet bomb but it’s so amazing. The mac n cheese ball comes out fresh from the fryer with a nice crunchy crust so when you put the top bun on top and press down, there’s an audible cracking sound before the ooey gooey mac n cheese starts oozing out all over the burger.
I ordered a salad on the side instead of fries (though I held no illusions that this was an even remotely healthy meal) and ended up only eating half of my burger. Their portions are almost comically large so it’s not always easy to save room for dessert. I managed to save a little bit of room and ordered a slice of the reese’s peanut butter chocolate cake cheesecake. It was amazing though it was a similarly huge portion size so I took half of it home with me.
In the end, I had another meal’s worth of leftovers, all for a very reasonable price.

I’ve always been a fan of the huge menu selection at the Cheesecake factory! Food is plentiful and well presented. My only complaints is that parking is tough and waiting for a table is even tougher. My friend had a gift certificate so we headed there for lunch on a Friday afternoon.
We got there at noon and there was already a wait for tables so we sat at the bar. The bartender was really nice and got us drinks right away. I love the small plates menu and got the corn dogs and sausage & ricotta flat bread. They were both great! My coworker got the gigantic turkey club and fries, it was way too big for him to finish.
Our other friend got the chicken lettuce wraps with the beautiful display of greens and purple lettuce. The peanut dipping sauce was delicious!
Some people say that the Cheesecake factory is over rated but I still enjoy going there ever so often.

Went here recently with my girlfriend and her family on a weekend afternoon and it was incredibly busy. The wait wasn’t too bad, though. Probably 10 – 15 minutes.
As always, I was overwhelmed by their menu, which seems like it’s 50 pages and I’m sure most of those items never get ordered.
Our server was very patient with our large group and provided excellent service throughout.
I ordered the Grilled Chicken and Avocado Club with no bacon (chicken, avocado, tomato, swiss, mayo). It was fine. Tasty and a bit messy. Probably not worth the price, but not bad. One of the people in the group was dissatisfied with her Cobb Salad, so I offered her the other half of my sandwich, and she really enjoyed it. The fries were good as well.
For dessert, we got the Oreo dream Extreme Cheesecake, which was really disappointing. It’s a base layer of fudge cake, then a middle layer of their original cheesecake with Oreos baked in, then a layer of Oreo cookie mousse, topped with milk chocolate icing. I’m an Oreo fan, but nothing about it stood out to me. The cake was pretty cold (must have just come out of the fridge), so it wasn’t very moist. The original cheesecake layer wasn’t anything special to me, either. The best layer seemed to be the Oreo mousse, but I got sick of that quickly because it was so sweet. Wouldn’t order again.
Overall, not worth the price.

apparently the last time we came was just an off day. Everything we had tonight, including the service was great. We came late (around 930 on a Sunday) and the server seemed more than happy to see us. That is important.
We had a bunch of appetizers including Thai chicken lettuce wraps, veggie fries, crab cake bites, avocado egg rolls and all of them were really good. The Thai wraps were the best!
Oreo dream extreme & chocolate chip cookie dough cheesecakes were so so so yummy.

I usually don’t write reviews for big chain restaurants. However, I was thoroughly impressed by my recent dining experience at Cheesecake Factory because of the wonderful service!
I went on a weekday night and it was not too busy. I ordered chicken scampi and chicken lettuce wrap for appetizers. The food was delicious! The lettuce wrap was refreshing. It was served with grilled chicken, pickled cucumbers, julienned carrots, cold noodles, and comes with 3 sauces. Each sauce was very tasty. The chicken scampi was also very good. The pasta was al dente! I hate when my pasta is overcooked. The scampi sauce was garlicky and delicious. It had the perfect balance of acidity and savory mixed together.
The service was absolutely wonderful! The waitress who served our table was a lovely lady. She was very attentive and served us right away, even though she was juggling with several other tables. She made sure our drinks were filled. Because the table for 2 was too small for all of our dishes, she even went to the extent to push the table next to us over, so we had more space. It is service like this that brings people back! Unfortunately, I forgot her name, otherwise I would give her a special shoutout!

The only redeeming quality is this place, this thing they call a sit down customer service restaurant is that it’s open late. We left AMC movies across the street and it was late.
We opted for the only thing we found open and this did not disappoint. We got ALL the filth, booth filled of bread crumbs, sticky table (not resin like the table cleaning boy said) and crappy customer service you would expect and need for up to a year! But something has drastically changed in this place and I’ve figured it out from past recent reviewers. The management no longer cares. The inmates are running the asylum. I asked our waiter «Pete» for a manager and he laughed. walked away and a manager NEVER came.
I wish I could like this location. I like the CF on huntington Ave but this falls really short of a go to location for anything.

I am a little torn because in reality the food is 3 star quality and the cheesecake is 5 star quality. I suppose that averages out to 4 stars.
A friend and I came to this location yesterday. We were seated in under 15 minutes even though it was Black Friday and the mall was packed. (Granted there was only two of us and we didn’t show up until around 2:30 pm). Overall the service was prompt and friendly.
We got some fresh bread to start which was pretty average for free starter bread (though the pumpernickel was definitely the better of the two). The lunch special chicken fettuccine with sun dried tomatoes I ordered was good (not bad or great) though I will say that despite being a lunch portion I could only finish half of it — very heavy! Good thing too since even as a lunch special it was still $ 12.50.
We didn’t end up getting any cheesecake this time (except for the free raspberry white chocolate sample which was delicious!) but I’ve gotten cheesecake here several times and every time it’s been delicious! My favorite is definitely the dulce de leche although the Tiramisu is quite good too!
I would only eat here if I was at the mall for another reason or if I was craving some really good cheesecake!

Excelente comida, preço justo. O sirloin Diana é muito bom e as sobremesas saborosas.