Abercrombie & Fitch

Really bad. I’ll ask for sweater that was on manikin. They told me, «they can’t sell it!

Its a nice store – clean, trendy, and organized… but I’ve never bought anything from here — ever. Why? The clothes here are like a made-​up trailer trash girl… Looks great when you first see it but doesn’t impress anyone once you take it home.
I don’t mind the style but the price for what you get, I’ll pass.

I just starting shopping for my daughter at this store. The clothing was super cute and it actually fit her. She’s a very short 13 years old. So too grown up for Justus, not quite ready for forever 21. I’ve purchased several items from this brand at other locations and was relatively happy. Until of course I found myself at the location at Montgomery Mall. 1^st off the manager was a «He Man woman Hater» Angry Gay man if I have ever saw one. I have no issue with Gay men at all, what I do have an issue with is horrible customer service. My daughter had a birthday party Mall Scavenger hunt at the mall. One of the clues was to locate a A&F bag. Just take a picture of the bag. Not take the bag just a picture. The Manager was so rude to my daughter and her friends and told them to get out of his store. I had actually checked with the store 2 weeks prior and was given the ok to do this. I confronted the angry man who told me it wasn’t store policy to allow pictures in their store and the fact that the kids (all 13 and up) shouldn’t be un attended. Pretty much calling me a bad parent. HE was such a snob it was unreal. I’m not sure why he placed his store and himself on such a high pedestal. He doesn’t work at LV or a High end Diamond store. It’s Abercrombie for god sake.
Never the less I thought it was just him and I went to the Abercrombie Kids store down stairs to exchange some Jeans I’d purchased that didn’t fit my daughter. GOD FORBID you have to return anything at this company. They fought me about the Jeans. And I had a shirt that had split at the seam after my daughter wore it ONE TIME. They do not stand behind their product and told me I had to call corporate. PAY to return the items and they even told me that they didn’t think I had purchased it at their location as they have never seen that shirt. (I bought it 3 weeks prior) I’ve received better customer service at WALLMART. Did I forget to mention that when I bought the jeans to begin with they were marked at $ 25. rang up at over $ 50 and the female manager at this store stomped away when I told her it rang up incorrectly.
Now did I miss something when I went shopping? I believe when I started out I was the CUSTOMER buying merchandise. And THEY were working retail selling it to me.
Bottom line. Horrible customer service. Mid grade quality of clothing… over priced and they don’t stand behind their product. Really and the end of the day not worth the trouble.

I literally have brain damage coming out of this store. So much that I’m at a loss for words.
I’m not sure if it is because of the complete overload of cologne that is wafting around the store, or if the never-​ending plaid caused an epileptic seizure. Or maybe it was because it was so dark in there that I hit my head on a low-​hanging shelf and didn’t realize it.
I never realized that Abercrombie & Fitch is for pre-​teens, teens, and douchy college kids. I’m saying that because those were the only people that were shopping in there. I now know where all those frat boys in college got their identical outfits consisting of torn up pants and too-​tight polo shirts (that was in the days that collar-​popping was cool, which only contributed to the d-​baggery).
We were desperate for some long-​sleeved shirts for my husband, which was the only reason we stepped one foot into here. We actually walked into Abercrombie Kids first, and didn’t realize the difference for the first few minutes. So your 4 year old can wear ruffled mini skirts and plaid button ups until she’s in her 20’s! Yay!
My husband bought one plaid-​free v-​neck sweater here, but we won’t be returning to this or any other A&F store. Hint for adults: if you are shopping in a store whose main clientele are giggling pre-​teens with their moms, and most of the items have the brand name printed, stitched into, bedazzled, or painted onto the clothing, you need to find a new place to get your duds.