OK let’s start by saying we did make a mistake regarding a Groupon offer which we did accept gracefully and paid the full price of the pizza without complaint. However, the rude and ignorant staff looked down on us as if we were something they had accidentally stepped in. To make matters worse, an hour after eating a pizza — which itself was adequate at best — both people who shared the meal were very badly Ill. To be clear, the pizza was the only common factor in what we had eaten. My advice to Papa Johns? Employ staff who actually want to work for you and then ensure they are at least trained to the minimum standards of customer service. Secondly, ensure all of your kitchens operate to the basic standards of food hygiene. Both of these points are seriously lacking at this branch — needless to say we will not be returning.
Jennifer Y.
Classificação do local: 5 Austin, TX
Fast friendly service most of the time. Most of the lady staff are friendly here and the men are not in my experience so watch out for that. Their pizza was very yummy and had plenty of sauce, cheese, and toppings on them!
Shelia F.
Classificação do local: 4 Austin, TX
The pizza was great, and my youngest and I love jalapenos peppers that come with it. My only complaint was the driver. He was calling because he couldn’t find our place. He claimed the complete address was not given at the time of order. But after he left, my daughter and I looked up the order information online and there was the full address. Smh, maybe he wasn’t familiar with he are. Other than that, the product as great.
Mar D.
Classificação do local: 1 Austin, TX
Love papa johns but this location stinks. Cold pizza plus bad attitudes = Gatti’s pizza from now on
Leo C.
Classificação do local: 5 Seattle, WA
This is a great Papas! Very friendly phone folks, and great delivery drivers. Pizza was cooked to perfection. The only thing that sucks about papa johns is the founder… What a loser. Any employees who dont know what I’m taking about should research his views on employee wages and benefits! I believe employees of any company should know who they work for, and demand more when necessary. Great location, great pizza! Thanks guys!
Dan L.
Classificação do local: 4 Austin, TX
This location will send out weekly text messages with their Lakeway store specials. We use the $ 10 any large pizza coupon often. No disappointments here.