jetBlue

Do not buy this fraud insurance. This company Allianz and JetBlue is such a fraud. I booked my flight during on of their specials with insurance and now need to cancel my trip. The insurance covers only if you lost your job (had to work their 3 consecutive years and had to have been no fault of your own) or medical reason. I guess it’s my fault for not reading the fine print but it costs $ 60 to change flight itinerary or $ 60 to cancel. Needless to say during the specials (which is when I bought it), you pretty much just lose a ton of money because of this. Multiply it by two because I booked it for two people. I’m so disappointed how they do business. Southwest Airlines let’s you cancel or make changes with no fees and not to mention, bags fly free. JetBlue sucks balls. Book another airline.

It was my first experience with jetblue, I am very satisfied, staff are great, very friendly, entire flight was very plesent. Having free TV is great specially if you are following sport results.

going to Fort Lauderdale and back to DC?
we are happy with JetBlue, seats are absolutely comfortable, spacious.

Fantastic service as always. Was particularly impressed by the professionalism and helpfulness of Jessica at my DCA gate. When I (just barely) missed my flight, she had me on standby for the next flight an hour later without me even asking. No fee charged by Jetblue. The fantastic customer service is what keeps me coming back. Every little thing that makes air travel feel less like being shoved into a cattle car counts, and Jetblue consistently delivers!

Ever since Jet Blue dumped their service oriented CEO in favor of a Wall Street tool, service has plummeted. In addition to bag fees and an average fare increase of 75% the airline is busy cramming more seats in increasingly filthy planes. On time performance is also lagging. The last 6 times I’ve flown out of DCA to Charleston the flight has been at least an hour late – today 3 hours late and this for a 60 minute flight if you’re flying Jet Blue, rethink your strategy.

If there was an option for ZERO I would’ve left it. First JetBlue loses my reservation I made 2 MONTHS ago, takes them forever to fix and I almost miss my flight, then they delay the flight, then when I go to board they tell me I have to check my bag because there’s no room, I tell them what I’ve been through, tell them I have 2 friends at the back of the plane who could take my luggage and ask them to please check again, they say no I must check it, I get to my seat at 3E at the front of the plane and what do I see across from me? A at MINIMUM 5foot long space for another suitcase and another space 2 rows behind that. THIS IS THE WORST FLYING EXPERIENCE IVE EVER HAD!!! I WOULD PAY anything to fly with someone else or sooner drive then have to deal with this rude, incompetent airline again.

I never had a bad experience with Jet Blue. Flying with them since 2002. The crew always give A++++ service.

Awful. My 86 minute flight was delayed 90 minutes, landing too late to make my meeting, so I didn’t board. JetBlue refused to refund my fare because «it was only delayed, we didn’t cancel it». Jeez!

This was my first time flying them and they’ve got some cheap rates and include some extras other airlines try to gouge you on. They have free Direct TV and XM Radio on the seatback so no worry about the phone or iPad dying halfway through the flight. Bring your headphones or pay $ 5 if you forget. They also have the usual free soda etc but also include Dunkin’ Donuts coffee which is needed on an early morning flight.
They board front to back so not a weird zone system. They also have decent legroom for a plane, not that it’s exactly spacious. Want to board first without a fight to the death for carry on space? Book in the back of the plane. Your first bag flies free but they managed to make a small tear in my bag. Annoying but I think I can get a patch for it and their baggage office at DCA was very apologetic and gave me an $ 80 airfare credit without a fight or a bunch of forms.
The bag thing was annoying but they handled it well. I’ll fly them again and they’re better than most airlines.

I was pleasantly surprised by my most recent JetBlue experience. I have used them about a half a dozen times in the past but I usually fly SWA. I may make the full switch.
As of now, the first checked bag is still free. I hope they keep that policy. As for seating, they don’t have first class on shorter domestic flights (like I can afford it ha) but they have «even more space» seats if you want to upgrade. I didn’t even have a seat assignment — they don’t always assign you a seat when you get a ticket, especially if you buy it off a travel website. I had no idea what to do and there were no airline people at my gate. Only about 10 minutes before boarding, an employee finally got the desk and gave me a seat. Kind of weird.
Anyway, individual TVs and UNLIMITED snacks are cool. A quick google search told me that overall, people like JetBlue. That’s cool too. I’ll try them again and if the fares and fees stay low I’ll definitely be a convert.

Our family of 4 has never flown with JetBlue until today. We travel quite often and have NEVER received the customer service that we did today! Every employee was helpful and went of their way to make our experience perfect! We will ALWAYS fly JetBlue!

I’ve flown JetBlue a few times now, and compared to the other airlines, I’m happy with the ample leg room in coach! No frills, but no achy knees either :)

Space for my legs, TVs in the headrest on every flight that I can remember flying on. 1^st checked bag free. Top notch airline! I wonder if they are going to hi me over the head for Internet… we’ll see.

JetBlue at DCA is very friendly and helpful. Every employee was smiling and taking care of their passengers.
Wish they would replace their PA system because it cuts in and out. However the attendant made sure to repeat himself it was cutting out. Go blue.

Just returned from a round-​trip between DCA (Washington Reagan) and Fort Lauderdale, FL. What a most pleasant experience! Fantastic efficiency (i.e. boards back of the plane forward after priority boarding), PLENTY of leg room (and I’m pretty tall), clean & comfortable seats, no beverage/​snack carts to ding you in the arm or leg (instead they take your order and return with your beverage, snacks — as many as you want to follow), on-​time departure and landings and pleasant attendants. The only thing that could have been better is more mindful passengers putting up multiple items in the overheads and way outside their seating area, which I cannot fault the airline for. All said, nicely done jetBlue.

Very busy airport. But my flight was pleasant and the kids enjoyed the soda and chips they got as a free snack, not to mention watching cartoon as it made the flight go faster. Awesome staff!

It does the trick. DC is not that big on JetBlue however it’s a reliable airline. More like 3.5 in DC. They hardly have any place for the baggage claim area. Two other JetBlue flights’ baggage was coming the same time our flight’s baggage was coming. So it took longer than expected.
Your first bag is free but the second bag is $ 50. They increased the price from 25 bucks to 50 in May 2014. Double price is just no fun. I guess I will be traveling super light next time. The lady who informed us felt bad about the situation, I’m sure passengers give her a tough time about it. And we tried not to make a big deal about it.
Positive: The employees of JetBlue are super nice and consistent in their customer service.
Overall a good airline to fly on compared to others who charge you for everything such as snacks, drinks, even for one baggage and other hidden fees.
Safe flying.~

I had a direct flight to Puerto Rico from Washington DC. It SHOULD have been a 4 hour trip, but the bastards cancelled my flight. It then turned into a 20 HOUR TRIP as they made me take a layover flight to Orlando. But I only wait EIGHT DELIGHTFUL HOURS in the airport to find out the flight to Orlando is DELAYED. Now my initial 4 hour flight had turned into a 24 hour ordeal. Jet blue, you have stolen a day of my time, but the worst part is that I was not offered any kind of compensation for the amount of time you stole from me. I understand that inconveniences occur, but if this company wants to keep any kind of business it better start by learning how to make it up to their customers.
Fuck you Jet Blue.
I could have fucking swam to Puerto Rico faster than your shitty planes would have gotten me there.
Wouldn’t recommend Jet Blue to my worst enemy.
I would destroy and liquidate this fucking company if I had the power.

I’ve always heard great things about Jet Blue but I don’t travel too often so I never experienced the airline first hand until my recent trip to Puerto Rico. I am thrilled Jet Blue offers a direct flight to PR because Dulles or BWI used to be the only options and I will take Reagan over those two airports any day of the week, any time of day!
I most recently flew Virgin America, and Jet Blue shares many of the same amenities (minus the ambient lighting), so I wasn’t blown away. I asked around as to why Jet Blue is so popular and was told that it’s the extra leg room and the individual TVs (with Direct TV, Sirius Radio, and movies). Both things are true. I don’t need a lot of leg room so I didn’t really notice too much. Direct TV was not available for most of our flight to PR since it’s outside of the Direct TV range, so we were offered free movies. Not sure that Gravity is the best movie to be watching in an airplane. Bring ear buds to watch TV and movies.
I do like that they don’t use beverage carts. Instead, they use serving trays. You can also ask for unlimited complimentary snacks (terra chips, Doritos, animal crackers, chocolate chip cookies, peanuts, etc). I guess I shouldn’t be surprised how many people took multiple packages. The flight attendants were happy to keep providing whatever people wanted. They also serve Dunkin Donuts coffee in flight. I also like that they recycle and bring two different colored trash bags around to collect trash and plastic.
One of the things I noticed is that Jet Blue employs more male flight attendants than I have seen on other airlines. Between both of my flights there was only one female attendant and approximately six male attendants.
Jet Blue could work on is their boarding process. Both times, people crowded the entry way and the boarding process had to stop. People would not move out of the way but no employees were doing much about it. This airline boards from the back of the plane to the front. There are no Group numbers; they board by row.

My second favorite airline after Delta. I love that they have televisions. Watching a good movie or cool documentary makes a flight ten times better.
I hate flying and I’ve never had a bad flight with them. They must hire some great pilots because the take-​offs and landings area always smooth!
JetBlue has great prices as well and they always have sales.