Applebee’s

Rude server. Manager doesn’t care. Guy is still employed there. He tried tonrip off my friend there by over charging her card. He then was a smart ass when called out on it. These guys are a joke.

Spent $ 40.00 for two people. It was the worst steak I have ever had. My wife a lite eater left hungry. Service was lacking also. Had to wait for silverware after we received the meal! I would not recommend this place to anyone!

We have had some bad luck at this Applebees location, but the last time we were there we had the cutest little server named Mack (I think her name was Mckenzie?) and she made up for all the bad times we’d come there. She is a real treat. I think she used to work over at the take out door and she is basically the only reason we come in. I really wish the bussers would clear plates faster but when we went it was busy so I get it. As long as Mack is there, we will keep coming back.

Aweful… I ordered over the phone 15 minutes in advance chips and salsa, I got there stood around for 12 minutes before I walked up to an employee and asked to be helped, they told me they would be right with me, 14 minutes later somebody got my order, I waited another 10 minutes before I just walked out. As I left I saw 2 employees in the back hanging out doing nothing… I went to chillies after, order and got my food and left within 2 minutes… no wonder why there is so many bad reviews

I usually avoid Applebee’s because I’ve never had anything really enjoyable from there. For the first time in years, I went along with some family members for a late dinner (their choice, not mine).
After reading some of the other reviews, I have to point out that our service was excellent. There were only 4 other groups in the restaurant at the time, but still… quick, attentive, and accurate service. That’s where the 2 stars come from.
Just as I’d remembered, the food is awful. I describe it as «over-​salted nursing home food with flair». I ordered the Fiesta lime chicken. The chicken breast was juicy, but so over-​flavored and over-​salted that it was almost inedible. The plate it was presented on was large, but the chicken breast couldn’t have been more than 3 or 4 ounces. It was smothered in a «cheese» sauce that tasted like that fake cheese ypu spray out of a can. There was a small heap of undercooked and over-​salted spanish rice, and the rest of the plate was a huge heap of stale colorful chip strips, aka «flair».
I stand by my original opinion of Applebees. It’s great for the elderly, whose taste buds have dulled over time. Not worth it.

I visited this restaurant late in the evening after a concert. I’d read the reviews about their poor service but since they were the only ones open at that time I decided to go anyway. I told my wife that it couldn’t be as bad as many people made it sound like. We walked in and there was no hostess to greet us, we wondered if we had to seat ourselves. We stood there for a couple of minutes before the bartender saw us and came to greet us. He seemed annoyed to have to be doing this job and was clearly not in his element. He finally figures out the table seating diagram and takes to our table; he mutters something about our server’s name but we didn’t catch it. We sat in the nearly-​empty restaurant for five more minutes and just began to laugh at the lack of service. We saw a group of employee sitting in a booth eating and another group watching the boxing match on TV. Eventually one of them came over to take our order. We ordered three appetizers and drinks. The food and drink arrived in good time but then the server went back to watching the boxing match and forgot about us. We needed plates for our appetizers and additional napkins (chicken wings can be messy) but our server didn’t return. So my wife went to the bar to ask for the items. The bartender was annoyed to have to deal with her but grumpily complied. Eventually our server came by and brought us plates. We asked for drink refills at that time. The server forgot about it until the end of our meal. We just laughed at the poor service. It truly is a comedy of errors. Our server was nice, but he truly is not cut out to be a server. This store needs to look at their staff and consider cleaning house. Avoid this restaurant if you can.

The food was fine, but the service was horrible. Took about an hour to get the bill and we had to ask them multiple times.

Horrible horrible service. Came here w my family (wife and 2 kids), and all we ordered was 2 milkshakes, no drinks either. Waiter didn’t come to us until 15 – 20 minutes after we sat down. Wasn’t worried about that too much, but we waited 45 minutes after ordering and never got our milkshakes. We just left and went to Rita’s (should’ve went there in the first place). Horrible service would not recommend.

Do not go. This is well below Chili’s quality just up the street.
We went to Applebee’s for the first time in a long while, and 1^st time at this location. There wasn’t much that was appetizing on the menu. I settled for the Cedar Grilled Lemon Chicken, and it was okay, but didn’t see much else that made it worth the visit. Everyone else in my party were dissatisfied with their meals.
Now I see all the other reviews, and realize I should have read them before going in here, my bad.

Pretty disgusting but our waiter though slow and not very attentive (I had to ask 3 times before I could get napkins; with two littles, it was pretty much an emergency by the time I asked for the third time) was nice. We had the mushroom steak salad. I couldn’t finish. Yuck! I did like the artichoke dip appetizer.

After reading all the reviews I expected a horrible experience. But it was ⁵⁰⁄₅₀ my food was good my wife’s not so good since the order was wrong but understandable since they have 2 items on the same menu that sound the same. The manager was very nice and compt the meal. But the most redeeming factor of this experience was Betty our server. I see you there been trying to improve the experience there. And give props for a better experience then I have had.

We ordered 3 adult meals, 3 kids meals and a appetizer. My ribs were room temperature and my appetizer never came. We told the manager about the appetizer and he said he would take it off of my bill. The server seemed indifferent about me not getting my appetizer. The kids were the only ones happy about their meal. I have to say this is the worst Applebee’s I have ever been to.

So the food was good. Less salty than most Applebee’s which is nice but the service was bloody awful. Not very friendly… Or professional.

This is the worst eating out experience I have ever had. the service is the worst ever, one of the waitresses that brought out our food, dumped my daughter’s coleslaw in her lap and said nothing. she just walked off our actual waiter seeing this said «do you want some napkins». the manager came by later to see how it was, and upon telling him our experience he said to her, I guess you don’t want coleslaw again and laughed. Food was awful and cold!

I went to applebees the other night! worst service ever! They took forever with our order. Brought out my food before my daughters. The waitress sat down at our table? not very professional! I am upset with how poor service we had.

All in all nothing amazing. The service was fine however the restaurant is to small to fit everyone. I got the honey pepper steak and it was over cooked and tough. The French onion soup was ok but nothing more. We had a great server and she was the only positive.

I arrived to Salt Lake City for a business trip and just wanted to go to a familiar place for dinner and a drink so I searched for Applebees near me. I almost didn’t come here after reading the terrible reviews! I thought about driving the extra 5 miles to go to the next closest Applebees, but then it only had a half star more than this one, so I gave this one a try. I’m glad that I did. The service was delightful! I was there alone and sat at the bar on a Wednesday night. Lauren was attentive, personable, and provided excellent service. My meal arrived timely and it was hot and yummy. Okay, so if you are a «foodie» maybe Applebees isn’t the place for you. In any case, I’m here for another two nights before returning home and I know where I’ll be spending them. ;)

A few of the employees were trying really hard to give quality service. By a «few», I do mean 3 of them.
We were looking for a place to eat on a Saturday night, and Applebee’s was the only restaurant we saw that didn’t have a line out the door. Go figure?!
I ate here with a group. There were 7 of us. The two hostesses were arguing, right in front if us, about where to put us. Right off the bat we were feeling awkward.
When we were finally seated our server was very attentive. We got our drinks quickly. I only got 1 glass of Dr. Pepper, because they ran out of it. No refills for me.
They were also out of ribs.
A few minutes after we ordered 2 entrees arrived at our table. A considerable amount of time passed before 4 more meals made it to us. And the last plate took the longest to head our way.
The way all of the food arrived from the kitchen was really bizarre.
I had the chicken tenders basket. In my basket there were 2 pieces of normal-​sized chicken, and several overcooked chicken nugget ‘things’.
There was a hair (not my own) in my soggy fries. The moment I found it, was also the moment the manager arrived. I mentioned it, and was given a complimentary small strawberry cheesecake dessert.
Two of us were using gift cards (the ONLY reason I ate here was because I had it) as partial payment. Apparently, their computer terminal was malfunctioning and wouldn’t let either of us pay the balance on our check, after the gift cards, with Visa cards. Luckily, I had cash; but it was mighty inconvenient.
Our server was one of the employees that gave an A+ effort, and I tipped him accordingly. But it wasn’t enough to overcome the other missteps, & the icky food.

Typical franchise chain with bad food and bad service. Went last night and can only hope this is the last time. Took way too long to get drinks — even longer wait for refills. Food was not good — had a burger and it was dry and no seasoning. I’m not sure why we keep thinking it will get better — food is boring and bad. Servers are all young and still learning how to help customers. Manager did go by a couple of times to ask how we were doing.

I will NEVER go back to this Applebee’s ever again. It took over 20 minutes for the waiter to even look at us. It took another 15 minutes to get our drinks. The service was awful and the restaurant was super nasty! Trash all over the floors. Keep driving past this location. You will be extremely disappointed!