Pets Trails

I’m a regular customer here. I’ve visited this pet shop for more than 5 years. I usually send my kids (yorkshire terrier) over for grooming every once a month and I also did my grocery shopping for them (junk foods, pee pads, toys etc). If I’m traveling, I will send my kids on boarding here too.
The reason I’m so attach with this pet shop is because the peoples there. Especially for boarding, I really need to have people I trust and capable to take care of my fur kids.
Danielle & Adrian are both the manager of the shop. They are both friendly and reliable They have groom and take care of my babies on and off for about 6 – 7 years without any accident happen. In fact, my babies get very excited every time I brought them over.
It’s easy to get a pet shop nowadays, but it’s not easy for me to get the peoples & services that I can trust. They are handling my babies with care.

This is probably the only pet store (dogs & cat related) i have visited in Klang. Although I stayed in Klang, I usually will visit pet stores that are located away from Klang such as Damansara or Petaling Jaya. That is mainly due to the fact that my son (toy poodle) has a very particular preference of certain brand kibbles, as those kind of brands are quite hard to get in Klang area, hence I will need to travel to Damansara or PJ area to source for it.
Ever since last year when a good friend of mine recommended me this place, it really is a life saver (never need to travel so far from home, especially during urgent scenarios). This place carries a comprehensive range of kibbles (mostly high quality imported brands), grooming products and treats/​snacks.
The staffs at this place is friendly and helpful in giving advices on certain product recommendations. Other than that, they do offer their products at competitive prices, and as a loyalty incentive, they even offer point accumulation for regular customers that joined their membership program which you can get rebates for future purchases.
Generally this place has became my go-​to place in terms of shopping for pet supplies and product.

Though I live in Klang, I don’t usually go to Bukit Tinggi Klang. How I came across this shop was that one time when I am out with my pet lover friend, she stops by to get some snacks for her pet. As a pet owner myself, instead of waiting in the car, I went down to check the shop out and at the same time to grab a bottle of shampoo for my toy poodle.
When it comes to my pet I always wanted the best for my baby and I like to try new ones each time but I totally have no idea which is the best as there is just too many on the shelf. Seeing me staring clueless at those shampoos, the store manager came to the rescue. She walks over with a friendly smile, asking whether I need any help. I told her I would like to know which brand of shampoo is the best for my pet. She then introduces me to a few brands that suits my pet and explain on the differences between them. I am thankful for her explanation and amazed by her passion and knowledge towards pets and the products the shop carries. That is how she makes me her loyal customers now. I would drive all the way there just to get my pet’s kibbles and snacks every time I ran out of them.
Getting my pet’s kibbles is like the ‘shampoo situation’ all over again. I will enquire on which brands have the best kibbles, what are the differences, and so on. Reason being I want the best for my baby and I will spoil my toy poodle with different brands or flavor each time so that it won’t have to consume the same boring food all the time. Thankfully she never gets tired of explaining them to me. Pets Trails carries various premium and holistic brands of kibbles such as Addiction, Natural Balance, Evo, Black Wood and many others. My toy poodle is currently having Holistic Select’s Anchovy & Sardine and Salmon meals recipe and it loves it!
Other than the great services provided, another plus point of shopping with Pets Trails is getting to collect points on each ringgit spent and get rebates on future purchases.
I must say, Pets Trails is very a complete pet store where you can find everything you need for your pets including grooming and boarding services. They even have a whole section especially for the feline.