Starbucks

The workers here are BLAH! they don’t acknowledge you and the girl who helped me spoke so low I could barely hear her. This is my first time here and probably my last. I’d rather park and go to the one in uptown. I thought it would be more convenient to come to this one before getting on the 605, but it isn’t. Cute idea to have a walk up and drive thru if the workers were quick and friendly. They are not.

What were they thinking. This is a mess. No parking and only a few seats. This is a terrible location with an accident waiting to happen. Move back across the street!

What the hell ?? 7:26p and the walk up is closed? I understand this is a drive thru but some of us don’t like dealing with our credit or debit cards at a drive thru. Wish it was the old Starbucks. No outside plugs internet weak. And slightly rude personnel. Franchise get it together or close!!!

What Starbucks discourages you from sitting at their outdoor patio when it’s the only seating available??? Meeting here on a Monday evening with a couple friends and politely asked if a few chairs and table could be used and was told «are you having a study group? Yeah this isn’t a good place for that» in fact he even pointed me in the direction of another Starbucks and suggested to go there instead. I gues S they don’t need the business. Or they just don’t care. Not the first time I’ve received bad service from this location.
#starsucks

This is by far the worse starbucks i have ever been too. Not friendly. Very limited food menu. Only a walk up window and drive through. If you park in the small the small lot and walk up, be prepared to get trapped in your parking space as the drive through line gets long and will block you in.

Great location the staff is open to making your custom drinks. Fast service, great customer service.

I used to go by at least twice a week but I stopped 3 weeks ago. I’m tired of them not making my drink’s right. I always order «ice mocha no whip». At first they would confuse it with white mocha. But now they started making it pale like it needed more chocolate & it would taste like watered down coffee. As for caramel frappuccino it taste like watered down pale coffee. I gave it a few shots before realizing it was them not me. I shop now at another city (they make fabulous drinks) and don’t regret coming here. Please re-​train staff on making drinks again on the proper way this time. It’s a shame this place is close to home but I must go to a different city for my favorite drink.

I love this Starbucks! The staff is friendly to customers.

This is a good location… if you want to wait in drive-​thru for 30 minutes for a drink. Or you can stand outside freezing your chesticles off. Take your pick! Also… bad service. Just saying.

Love this Starbucks!!! Awesome employees very friendly & drive thru is fast. Employees are open to customers with their custom coffee with no problems

This used to be the Starbucks on Norwalk Blvd, which was right across the street.
I mean we all get that the new location is not ideal, not even as a drive-​thru. We can’t go inside and enjoy just hanging out like before, but that’s not even the problem here.
MOST (not all) but most of the people working here have the worst attitudes I’ve ever experienced going to a Starbucks. We used to go there almost EVERYDAY. The old crew, which were all moved around to different locations, used to have so much personality and made sure you were taken care of for the most part. These new baristas act as if though you were bothering them, if we simply ask that something be added or changed to the drinks that were ordered they look at you as if you were dumb and find excuses not to help you. I get it, it’s busy, especially being a drive-​thru but just another minute of your time won’t hurt you.
There’s one barista in particular who in the mornings can be either hot or cold; He’ll take your order rolling his eyes at you and rushing you, or the next day he’s cracking jokes wanting you to laugh.
I’ve literally had to wait 25 – 30 minutes just to get a tall drink and a breakfast sandwich, not because the line was long, but because the guy forgot to put in my order and then went on to socialize with what appeared to be some friends of his.
They never take in consideration the loyal customers the old crew made; let alone want to keep it that way.
The is probably by far the worst Starbucks in the area, so much so, we now travel to the one on Washington Blvd to get our morning coffee’s, yes it’s a bit far, but at least their employees care for the customers.

I know bananas are tricky, but the one they gave us was very badly bruised and black almost all over! (didn’t see it until we pulled it out of bag.) More disappointing was the coffee! I go to Starbucks for a good, strong cup but this place’s was too weak. Didn’t even drink it. First time here. Not impressed. How hard is a good cup of plain black coffee ???

Not thrilled with the new set up. They closed the sit down, indoor location immediately across the street. Now the building sits vacant. Thought I’d give the new location a try via the walk up window. You have to knock on the window for service and they take longer than you’d expect for «drive thru». Staff isn’t the friendliest either… maybe because they have to cater to mostly drive ups now.
Prices aren’t displayed on the menu (they appear blacked out by marker) which looks ghetto considering this is a new facility.
Sorry, not impressed.

Waited nearly ten minutes for my drink with only 2 people ahead of me and that didn’t include the 5+ minutes I waited in line since they give priority to the customers in the drive thru and hardly glance over at the walk up window.
Their parking lot is TERRIBLE, it’s too narrow and difficult to get out of. After maneuvering I finally squeezed my way out of the parking lot. Just as I turned right on Beverly, the majority of my beverage spilled out since the lid wasn’t secured right. Hot cocoa all over my center console which caused electrical damage that is too expensive for me to repair. I contacted corporate but failed to get a response. Thanks Starbucks.

This Starbucks is awful. I go to Starbucks on a daily basis and it’s the only one I have to wait for a drip coffee. Any other location I go to, they pour the coffee on the spot. I don’t even ask for cream or sugar, so it literally takes 10 seconds of work. Why is it such a problem here? Yesterday, it took 5 minutes for a drip coffee and there wasn’t a single person in line when I showed up. This place is ridiculously slow. To make matters worse, 9 out of 10 times, the staff doesn’t acknowledge you’re standing in the window, when you’re trying to place an order.
Also, who was the genius that moved this new location across the street? The parking is atrocious and extremely inaccessible. The drive thru wraps around like a snake making it difficult for anything bigger than a Prius to get around. Not to mention, it causes a major traffic backup on the street. The old location was perfectly fine.
Starbucks really got this one wrong.

It was such an exciting moment when the new Starbucks was being built, aiming to replace the location just across the street. When it finally opened, everyone expected to be just as awesome as the old store. Boy were we disappointed…
First off, the service here at this location for some reason got SLOWER. Now if the place was super busy and was 10 – 12 orders deep like most stores can get, then yes, I can understand a 10 minute wait for a simple drink. But when there’s only a handful of cars in the drive thru and 1 person in the walk up window, it should not take over 15 minutes to make an iced coffee. This has happened on more than one occasion (One other time it wasn’t as severe).
Next, the parking is horrendous here. Trying to get in and out of one of the six parking spots at any given time of day (let alone the morning rush) is a headache in it’s own. You’re better off just sticking to the drive thru. Oh, and to those people who think they can enter the drive thru via the east driveway (Workman Mill) need to be bludgeoned over the back of the head with a bowling trophy. This isn’t the fault of the Starbucks, but the poor design of the place is sometimes rage-​inducing., especially when you’re un-​caffeinated and cranky.
With that being said, the place is still a Starbucks and provides decent coffee drinks at premium prices. The schematics of the place are horrid, even though it LOOKS nice.

I have no idea who at corporate decided that building a new Starbucks would be cost efficient … If anything this place only lost business because of the horrible set up… There might only be 7 to 8 parking spots … No in door seating … And good luck getting through the drive through or trying to back out of your parking spot…

The biggest downside to this location is actually their drive through it’s very narrow it’s very crowded it’s hard to get in and out of the location. With that being said you might wonder why I’m giving the location five stars I’m giving it five stars based solely on their customer service this is one of the most friendliest and most accommodating staff I’ve ever met at Starbucks. I want to say thank you so much to all the baristas at that location.

Went to the drive-​thru Starbucks on Beverly before ordering I realized that in my haste this morning I forgot to grab my wallet. When they asked for my order, I let them know what happened and that I wouldn’t be ordering and was just going to patiently wait until the cars ahead of me got their stuff before I drove off.
Instead of saying «Ok» and letting me go on my way, they told me not to worry about it, took my order anyways (Grande Iced Coffee with Half and Half) and said it was on them. Made my morning!
I officially love this Starbucks and will knife fight anyone who says otherwise.

This starbucks is just badly placed and built with no concideration for the rain :/​A few things, very little outdoor seating. Very little. No indoor seating. When the line gets a little too long your in the intersection of beverly and norwalk blv. It just rained the other day and there was no awning to cover the speaker to place your order. Also, there was no cover for the window to pick up your drink. Water everywhere.

I have to agree with most of the reviewers on here, it was a lot better at the old location. You had the indoor seating, merchandise and large selection of food/​drinks, but most importantly, it was more convenient to get to. Believe it or not, I know the other location was a pain in the butt, because it was located in the busy strip mall with the laundry-​mat, market, restaurants, etc., with limited parking as the day went on. But this new location just blows. Parking is a joke, what is it again? Either 2 to 4 spaces total, plus the one handicap parking spot? Seriously, I don’t know, don’t care.
Both outdoor seating (w/​shade) & bathroom situation sucks. Seats aren’t comfortable. Sat out there a few weekends back and was freezing, listening to stumbling drunk people complaining about not having code to restroom and bonus of hearing them moan in pain. Not appealing, but entertaining.
Customer service was bleh. Not really bad, but not good. A notch below average. Almost forgot to mention the most important point & apparently the main reason for opening of this Starbucks — to solely serve as a «drive-​thru». With that said, you can imagine the long line wrapped around the parking lot & the congestion it causes on both entrance and exit. Good for those who don’t mind waiting & grabbing drinks on way to and from their travels each day.
One more thing — emphasize on the location; Now having to go to work in the mornings, is a major hassle, because most people going there during the morning rush hour, have no clue on how to proceed to the right and enter. Instead, stop abruptly and steer just ever so slowly, thus making you both annoyed and late to work.
And as always, what I didn’t like about it, you might disagree with and that is what’s so wonderful about, we are all able to choose and have our own opinions. So it works out for those much younger (perhaps older too), more energetic, much patient, etc and there you go!
One last note, what to do when it rains? Obviously not sit there.

**Wrote this review for the wrong location… oops! Even I make mistakes… sometimes. Ha!**
I was so excited to see a Starbucks with a drive-​thru open up closer to home but I don’t think they thought the whole concept through. Or maybe they did and just chose the wrong ass side of the tracks to implement it.
This particular location only has a pick-​up window and drive-​thru. That’s it. If you want to lounge around you can do so alfresco… breathing the carbon monoxide of the million car line formed at a two foot proximity from your table. I am not one to kick-​it at Starbucks just for fun so I really don’t care that they don’t have an indoor area.
HOWEVER
The line to the drive-​thru gets loooong as fck and it spills out to the already congested intersection that is Beverly Blvd and Norwalk. So add a few minutes to your already dreadful commute if this is your route to the freeway because even if you are not stopping by for coffee, Starbucks makes sure to ruin your life anyways.
You can attempt to get parking in one of their 5 parking spots and use the pick-​up window instead. Sure, this will get your skinny vanilla latte faster in your caffeine deprived hands BUT they managed to ruin your life yet again by having only one way to get out. And guess what? You too will have to wait in that drive-​thru line JUST TO GET TO THEIR BADLY PLACED EXIT AND GET THE HELL OUT OF THERE!!!
I graciously gave them two stars because I have to give their baristas props for being very friendly and for working as fast as their little hands can work. I really don’t know if they have little hands, but it sounds cute.
To conclude this rambling review, if you are in a hurry, skip this shit altogether. If your virtue is patience, by all means, be their guest.

Only six days new, this Starbucks is located at the busy intersection of Workman Mill Rd and Beverly Blvd.
This location is unusual BC there’s no indoor seating — only a drive thru and outdoor patios. At the window where I placed my order I didn’t even see any baked goods offered only potato chips by the exterior window. Another con was, I didn’t see any power outlets to charge my phone which sucked. Be careful when parking here due to that the drive thru line backs up to Beverly Blvd and the only exit after finishing was on Workman Mill Rd.
This definitely wouldn’t be my go to Starbucks location with the limited product offerings and lack of indoor seating.