RPE Motorcycle

Knowledgable and well experienced guys here that get your bike serviced better than the dealership would do and a fraction of the dealer price. Absolutely love this bike shop and and so grateful we have one local definitely getting my future service done here for my sportster and my r6
thanks guys

I have gone to this shop 3 times in my life. All 3 times I’ve felt unwelcomed. I get ignored by the guy every time. Hell be on the phone this last time I waited 20 mins. We were the only ones in the shop. I’ve finally learned my lesson about giving this shop another try. All I wanted to do was put in an order. Only reason I kept going back after the first time. Was location there isn’t many choices around here. But now I feel like I’d rather go as far as Bert’s or chapparall then to ever bother with this place. Horrid service or should I say no service.

parked here for two minutes to get Starbucks. The guy harassed me and made me feel unsafe. I felt very threatened. He pointed gun signs at my head. Unacceptable.

So the reason I’m giving this place 2 stars is ONLY because before I had came in I called to ask questions! The lady on the phone was super helpful and easy going, so I came in… When I walked in some tall white guy is on the phone… You’d think he’d get off the phone, welcome us and help us… But THINK AGAIN! I was in there for less than 5 minutes! No acknowledgement what so ever! A huge «fuck you!» *slap to the face! Smh. You can’t find good customer service anymore.

I ordered a replacement 530 DID chain and Supersprox gearset for my 2012 ZX14r from Amanda at RPE. She was polite, thorough and got the parts shipped quickly. The timing was critical because the manufacturer (Supersprox) was stocked out of the specific set I needed and Amanda got it together and to me promptly. Good people and I would use them again should I need something for the scooter and they have it in stock.
Victor W. in Petaluma, California

The first time I took bike here for a tire change was in 2001. They had some long-​hair dipshit mechanic that gashed my rim. He left years ago, and the motorcycle gods sent Nate. Now, RPE is my #1 go-​to shop.
Nate (mechanic) is, by far, the best mechanic I have ever been to. He never scratches my wheels during tire changes. He does fantastic work on big jobs, and takes the time to describe the problem to me. On several occasions, Nate has shown me my worn out parts beside new parts to make sure I know what’s going on with my bike.
He makes very reasonable recommendations on methods of repair and parts replacement; no gouging or unnecessary work, just what it will take to keep the bike running reliably.
Rob and Nate are always straight up about working on my bikes. They have decades of experience with bikes which clearly shows when a problem bike is brought in. Their passion for motorcycles is very evident. They make very educated preliminary repair assessments, which often prove true when the bike is on the bench.
If they don’t have OEM or aftermarket parts in stock, it can be ordered, usually arriving within the week.
They sell all the good stuff (brembo, DID, Ohlins, EBC, Yoshimura, etc).
If you need chain/​sprocket kits, look no further. If you need the top end rebuilt, cases swapped, forks seals replaced… anything at all, this is a fantastic shop.

I went here cause its nearby and the reviews were all good… i wanted a good professional inspection of the bike change oil and any simple things like greasing the chain or tightening loose whatever part and see if there were issues to be adressed… my fuel light has been on the whole time so I let them know they said its probably trouble codes and I told him I think its only low fuel indicator. So theyre charge 85 bucks an hour 40 for oil. Like 25 for filter. 10 to recycle oil. I was like alright whatever just get a good inspection lets do it. Called me said ur fuel light is a bad fuel light sensor … well isnt that what I already told u. so other than that they didnt do anything else they did not mention anything else had been adjusted cleaned serviced washed nothing. most expensive oil change youll ever have. Do it yourself in half hour for 30 bucks and ill be doing google to replace the fuel sensor or another shop who is willing to repair it at a flat rate. not one that charges inspection and tells me what I already know.

I had service done and this shop is by far the best shop in Southern California. The attention to detail and quality of service is second to NONE! I’m so happy I finally found an honest shop that know what they are talking about. Customer for life!

Took my motorcycle here for a valve adjustment and they did a very good job. They even cleaned the carbs at no charge which was badly due. Not to say that they always throw in free stuff but they will do what is needed to keep your bike in tip top shape.

I’ve got my motorcycle repair here a few times and they do a real good job. It’s hard to find a honest motorcycle repair place, most places screw you and they have zero to know customer services. Do yourself a favor and bring your motorcycle to these guys.

Closed

I had my front rotors polished and front end kit with emulators done. Upon service at my regular dealer they found that the rotors were not true. One was out of recommended alignment. This of course wore down the pads at an acelerated rate. Upon further inspection, the suspensions were cut at different lengths with different settings. I paid for new rotors and pads in order to fix with my dealer. Upon notifying these guys I got interrupted continually stating that Harley is trying to rip me off. I never asked for anything but was continually told that Harley shouldn’t be tearing stuff down that far and they wanted my money. I am truly dissapinted not only in that I paid over $ 1000 for something that was defective but I got attitude upon making the phone call. Of course I won’t go there again and unfortunateley cannot recommend them.

Very helpful and great service the staff is very knowledgeable a real pleasure and the product is fantastic.

I placed an order via phone for some exhaust parts that I needed earlier last week. They had to special order the parts but they came in the next day, I received a call that the parts are in, wow — that was fast!
The price was fair and the service was good, but they almost forgot one part to add to my order, which I had ordered as well.
But Vance & Hines is still my No. 1 when it comes to aftermarket performance exhausts!